Information for network firewall policy
Use the following format to submit your request to allow domain names and ports to connect to your external systems from the Sterling™ Order Management System.
To reduce the potential delays caused by IBM network team, who might need additional information that is related to your request, it is recommended that you provide the information in the following format:
Client: <Client Name>
Type of connection: [Web Service] | [MQ] [Both]
Integration Hostname: <Hostname or URL>
IP Address: <IP or Subnet address to be added to the allowlist>
IP Address Type: [Static] | [Dynamic]
Environment: [Dev] | [QA] | [PreProd] [Prod] [All]
Direction: ____ Inbound to Sterling Order Management System| ____ Outbound from Sterling Order Management System
Is outbound communication encryped: [Y] | [N] [If the direction is outbound from Sterling Order Management System,
confirm if outbound communication is encrypted.]
Port: <Port that needs to be opened by IBM to connect to the external service>
Protocol: <Protocol over which the communication will take place>
Business Justification: [Enter the business justification for auditing purposes]
Comments: [Add any comments for the IBM network engineer for clarification]
After you update the network integrations worksheet, you can submit your request by entering a CASE with the IBM Support.