Managing shipments

As a fulfillment manager, you can search for and view shipment details.

Searching for outbound shipments
The Shipment outbound page provides a simple user interface to search for and view all outbound shipments available in your system. The page provides extensive search capabilities by using granular level information such as plan number and customer PO number.
Searching for inbound shipments
The Shipment inbound page provides a simple user interface to search for and view all outbound shipments available in your system. The page provides extensive search capabilities by using granular level information such as plan number and customer PO number.
Searching for return shipments
The Shipment Returns page provides a simple user interface to search for and view all return shipments that are available in your system.
Confirming shipments
You can manually confirm shipments within Order Hub if the shipment pipeline configuration is set to require manual confirmation.
Canceling shipments (outbound)
You can manually cancel shipments to remove the shipment for outbound orders.
Deleting shipments (inbound and returns)
Delete return shipments that are not needed. Deleting shipments removes the return shipments from the return order and from the shipment pipeline.
Releasing from ESP hold
You can manually release a shipment from ESP hold for shipments that are in On ESP Hold status or ESP Check Required status. You might want to manually release from ESP hold to bypass the economic shipping parameters that are defined in the shipment pipeline.
Adding instructions for shipments
You can add, edit, or delete instructions for a shipment. For example, adding receiving instructions for inbound shipments or handling instructions for outbound shipments.
Packing a container
When you pack items into a container for shipping, you can record the container details with the Pack container action.
Reassigning pending shipments from the Shipments page
You can reassign pending shipments from the Shipments search results page.
Starting receipts
Start a receipt to prepare to record paper-based receipts for shipments that you intend to receive at the return node.
Creating a report/record receipt
You can use the Report/record receipt action to record paper-based receipt details when receiving inbound shipments (for inbound purchase orders, transfer orders, or returns).
Configuring shipment tables
When searching for Shipments, you can configure some tables to show or hide columns. The columns you choose affect your view on the specific tenant only. Your configuration does not affect other users.
Configuring Search-by options
The Order search page include a Search by option where you can search by different criteria groups. By default, you are limited to searching against one of the criteria groups at a time. If the default groups do not satisfy your requirements, create a custom group to include any criteria that you want.