Managing exceptions
As a fulfillment manager, you can search for and manage Service Definition
Framework exceptions and exception groups.
An exception is an error that occurs when data is transported between systems that are defined in
the Service Definition Framework. An exception group consists of multiple APIs
that are grouped to ensure that when one fails, subsequent transaction APIs in the group also fail.
For example, if the createOrder API fails for an order, any changeOrder API calls
for that order automatically fail without the API being called. After the createOrder error is
fixed, the changeOrder data is also submitted to be reprocessed. By default, all
errors in a group are reprocessed in arrival sequence when submitted for reprocessing.
Within the Exceptions pages, you can complete the following tasks:
- View all errors logged by the Service Definition Framework.
- Modify the original XML that caused the error.
- Reprocess the modified XML for a specific exception that can be reprocessed. For more information, see Defining an API as reprocessible.
Note: An Integration Adapter, which is configured for the specified Runtime ID, must be running
to reprocess errors in the Pending reprocess state.