Verifying servers before you install a fix pack

Applies to: On premises

Before you install a fix pack, verify the status of the servers in your deployment.

Procedure

  1. Ensure that no users are logged in to the OpenPages® application.
    Users must not log in until the fix pack installation is complete.
  2. Ensure that no database scripts are running.
    Database scripts, other than the scripts for the fix pack, must not be run until the fix pack installation is complete.
  3. Ensure that there are no long running OpenPages processes.
    Examples of long running processes include:
    • FastMap imports
    • Global Search indexing processes
  4. Update the ObjectManager.properties file with following values: 
    configuration.manager.vendor.mode=true
configuration.manager.force.update.object.strings=false
configuration.manager.force.update.application.strings=false
configuration.manager.disable.triggers=true
  5. Do one of the following steps:
    • If you plan to use the installation app to update the database, ensure that all OpenPages application servers (admin and non-admin) and all reporting servers (active and standby) are running.
    • If you plan to update the database manually, ensure that all OpenPages application servers (admin and non-admin) and all reporting servers (active and standby) are shut down.

    For information about starting and stopping servers, see Starting and stopping servers.

  6. If you use global search, ensure that the search services are stopped.
    For more information, see Start or stop the global search services.