Common troubleshooting techniques and self-help information
help you identify and solve problems quickly. For information about
configuring logging properties and changing the log and trace file
names, see Configuring logging and tracing.
Techniques for troubleshooting problems
Troubleshooting is a systematic approach to solving a problem.
The goal is to determine why something does not work as expected and
how to resolve the problem. Certain common techniques can help with
the task of troubleshooting.
First-failure data capture (FFDC) support
The adapter supports first-failure data capture (FFDC),
which provides persistent records of failures and significant software
incidents that occur during run time in IBM Business Process Manager or WebSphere Enterprise Service Bus.