Viewing crash lists

You can view the latest crashes or a list of all of the crashes for your app that are reported to MobileFirst Quality Assurance.

About this task

To view the list of crashes, complete the following steps:

Procedure

  1. Click All Apps in the navigation menu.
  2. From the list of apps, click the app that you want to view information for. The Dashboard page for the selected app is displayed.
  3. Depending on the version of the application that you are using, click either Pre-Production > Crashes or Production > Crashes.
  4. In the Crashed sessions list section, review the information about crashes. Each entry includes the following details about the crash:
    • The identification number of the crash.
    • The date of the last crash
    • The affected version of the app
    • The number of times the crash occurred (in parentheses)
    • The operating system for the device that most recently crashed
    • The device that most recently crashed
    • Whether the crash is synchronized with an external bug-tracking product
    • A description of the crash
    • The user who experienced the crash
  5. Select a crash instance to learn more about it.
  6. Click Details to view more details about the selected crash.