End of Support for Classic Talent Gateways

Everything You Need to Know About Ending Support for Classic Talent Gateways
Note: Classic Talent Gateways (Full and Basic) are going to be retired on 1st June 2020. Clients that still have active classic Talent Gateways are advised to:
  • Upgrade classic full Talent Gateways to the feature-rich Responsive Talent Gateways immediately.
  • Upgrading Basic Talent Gateways requires creation of appropriate stand-alone Gateway Questionnaires.
  • Deactivate any existing classic Talent Gateways that are no longer in use.
Competition for top candidates is fierce and research has shown that employees designated as high-potentials are especially attracted to searching and applying for jobs using mobile devices. Our customers who moved to responsive Talent Gateways are seeing a vast improvement in candidate completion rates.

Upgrading your Classic Full and Global Talent Gateways to the Responsive, mobile-friendly experience is not only beneficial for you, it is required as IBM focuses on responsive design and providing a great user experience in all areas of BrassRing feature development.

Support has been discontinued for:
  • Classic Full & Global Talent Gateways - as of Dec, 2017.
    • Includes: Classic Search and Classic Candidate Zone.
  • Classic Job Apply (including classic Non-Gateway Questionnaire and classic Gateway Questionnaire job postings) – as of Dec, 2017.
    • Clients can no longer create (or save as new) classic Gateway Questionnaires – as of Feb, 2019.
    • Recruiters and Hiring Managers can no longer post jobs without Gateway Questionnaires – as of Feb, 2019.
  • Classic Candidate Portal – as of Dec, 2018.
  • Classic Full Talent Gateway Attachments – as of Feb, 2019.
  • Classic Employee Referral Functionality – as of Dec, 2018.
    • Clients must implement the Social Referral functionality to have an employee referral program on their Responsive Talent Gateways.
Support continues for (but ends on 1 June, 2020):
  • Classic Basic Talent Gateways (such as Add candidate or Add contact).
    • However, we do have responsive stand-alone Gateway Questionnaire feature that replacing some simple external Basic Talent Gateways starting the release 19.07.15.
Note: Discontinued support means that, for these areas of classic candidate experience, IBM will not accept defects. IBM does not test for, nor guarantee accessibility and that no RFEs nor feature development is be considered; even though legacy configurations of these types might still be available for you to use.

Caution: Classic Full Talent Gateway features may be shut off at IBM’s discretion.

Action May Be Required:

If you haven't already, it is required that you upgrade any Classic Full or Global Talent Gateways to use the responsive candidate experience. It is also required that you complete HR Status Category mapping (which is required for candidates to access the Application Details page; including posted Offers, Documents, and Forms [that is, responsive candidate portal).

Want to get started on the IBM Responsive Candidate Experiences but don't know where to start? Watch the Responsive Apply Overview and Configuration Webinars to understand who must be involved, an example project timeline, configuration instructions, and much more!

IBM hosted multiple sessions on Upgrading to the Responsive Talent Gateways. Check out the recordings on the Training and Enablement site. You can also contact your IBM Kenexa Representative with any questions or concerns.