IBM Campaign documentation roadmap

IBM® Campaign provides documentation and help for users, administrators, and developers.

Table 1. Get up and running
Task Documentation

Find out about new features, known issues, and limitations

 IBM Campaign Release Notes

Learn about the structure of the Campaign system tables

 IBM Campaign System Tables and Data Dictionary

Install or upgrade Campaign
One of the following guides:
  • IBM Campaign Installation Guide
  • IBM Campaign Upgrade Guide

Implement the IBM Cognos® reports provided with Campaign

IBM EMM Reports Installation and Configuration Guide
Table 2. Configure and use Campaign
Task Documentation
  • Adjust configuration and security settings
  • Prepare Campaign for users
  • Run utilities and perform maintenance
  • Learn about integrations
 IBM Campaign Administrator's Guide
  • Create and deploy marketing campaigns
  • Analyze campaign results

IBM Campaign User's Guide
Improve flowchart performance

IBM Campaign Tuning Guide

Use Campaign functions

IBM Macros for IBM EMM User's Guide
Table 3. Integrate Campaign with other products
Task Documentation

Integrate with eMessage

 The IBM Campaign Installation and Upgrade guides explain how to install and prepare eMessage components in the local environment. The IBM eMessage Startup and Administrator's Guide explains how to connect to the hosted messaging resources. The IBM Campaign Administrator's Guide explains how to configure offer integration.

Integrate with Digital Analytics

 IBM Campaign Administrator's Guide

Integrate with IBM SPSS® Modeler Advantage Marketing Edition

 IBM Campaign and IBM SPSS Modeler Advantage Marketing Edition Integration Guide

Integrate with Marketing Operations

 IBM Marketing Operations and IBM Campaign Integration Guide

Integrate with Opportunity Detect

 IBM Opportunity Detect User's Guide
Integrate with Silverpop Engage IBM Campaign and IBM Silverpop Engage Integration Guide
Table 4. Develop for Campaign
Task Documentation

Develop custom procedures with the API
  • IBM Campaign Services API Specification
  • JavaDocs in devkits\CampaignServicesAPI

Develop Java™ plug-ins or command-line executables to add validation to Campaign
  • IBM Campaign Validation PDK Guide
  • JavaDocs in devkits\validation
Table 5. Get help
Task Instructions
Open online help
  1. Choose Help > Help for this page to open a context-sensitive help topic.
  2. Click the Show Navigation icon in the help window to display the full help.
Obtain PDFs
Use any of the following methods:
  • Choose Help > Product Documentation to access Campaign PDFs.
  • Choose Help > All IBM EMM Suite Documentation to access all available documentation.
  • Access all documentation during the installation process from the IBM EMM installer.
Get support Go to http://www.ibm.com/ and click Support & downloads to access the IBM Support Portal.