Adding the signer certificate to your browser

The ca.crt file that is extracted from Jazz® for Service Management must be imported to browser’s Trusted CA Certificate store.

About this task

This task must be done on all computers that access Network Performance Insight® data for visualization. These steps differ on different browsers. Instructions are provided for Internet Explorer and Firefox.

Procedure

Perform these steps on Jazz for Service Management server.

  • Go to the following location where Jazz for Service Management server is installed:
    For example:

    /opt/IBM/dash-integration

  • Copy the ca.crt signer certificate that is generated earlier to your local machine.

    Follow these steps on the browser on your local machine that you use to access the visualization dashboards.

  • For Internet Explorer, follow these steps:
    1. Click Tools > Internet Options.
    2. Click Content > Certificates > Trusted Root Certification Authorities.
    3. Click Import.
    4. Browse to the location of the exported ca.crt file.
    5. Click Next.
    6. Select to place the certificates in Trusted Root Certification Authorities option and click Finish.
  • For Firefox, follow these steps:
    1. Click Tools > Options.
    2. Click Advanced > Certificates > View Certificates.
    3. Click Authorities > Import.
    4. Browse to the location of the exported ca.crt file and click Open.
    5. Select all the check boxes on the Downloading Certificate page and click OK.
    6. Click OK to close the window.
  • For Chrome, follow these steps:
    1. Click Settings > Advanced > Manage certificates.
    2. Click Import.
    3. Browse to the location of the exported ca.crt file and click Open.
    4. Select Place all certificates in the following store and click Browse.
    5. Select to place the certificate in Trusted Root Certification Authorities and click OK.
    6. Click Next and Finish.