Business scenarios: Automatic classification of documents and email

The business scenarios describe how a fictitious company called ExampleCo. Enterprises solves typical problems with unorganized content by using IBM® Content Classification to automatically classify documents and email.

ExampleCo. Enterprises uses Content Classification to ensure that document retention and disposition policies are enforced, unclassified email is automatically and intelligently archived, and storage and legal review costs are reduced by filtering out data that is irrelevant to a pending legal case.

To classify content as it is added to a repository, ExampleCo. Enterprises installs IBM FileNet® Content Manager or IBM Content Manager to store and archive documents and emails, IBM Content Collector to capture file system and email content, and IBM Content Classification to classify the content when it is collected.

To declare certain documents as records so that they can be managed in accordance with record retention and compliance requirements, ExampleCo. Enterprises also installs IBM Enterprise Records (formerly FileNet Records Manager) to manage documents that automatically declares as records.