Mobile App Login

When a user opens the mobile app for the first time, they are prompted to enter a server URL to log in to the mobile app.

The server URL is the URL that includes the context root and the REST context root of the Control Desk server, with no trailing forward slash, and separated only by the ampersand symbol (&). This URL often looks as follows:

https://<Control_Desk_server>:<port>/maximo&maxrest

Note: For iOS, you can use either HTTP and HTTPS protocol and for android, you can use only HTTPS protocol. If you are using an HTTPS protocol, the server must have a valid certificate.

Users can access the server URL from the Service Portal interface. To access the server URL, in Service Portal, the user clicks the Help icon in the upper right and clicks Go Mobile! A dialog appears with the server URL and a QR code. On the mobile device, the user can manually enter the URL or scan the QR code. To scan the QR code, the user clicks the icon to the right of the server address field on the mobile device and scans the code. The URL is automatically saved to the device. An administrator can also use an online QR code creator to easily send the server address to users via email or other methods.