Base counters for Microsoft Exchange

The base counters for Microsoft Exchange provide information about the folder objects.

When collecting statistical information, the collector outputs one line for each store that is processed to the output file. If the collection runs multiple times, additional lines are appended to the output file. The different counts for a mailbox are separated by the tab character (\t). The header of the file describes the collected values. In some cases, a counter might not contain a number. If the value of a counter for a special folder is 0, the folder exists, but contains no items. If the value of a counter for a special folder is empty, the special folder does not exist.
In addition to the statistic values, the output contains information about:
  • the collection time
  • the server name (for mailboxes)
  • the document store (for mailboxes)
  • the email address (for mailboxes)
  • the file location (for PST files)

Base statistic values

Table 1. Base counters that are written to the output file
Value Description
Documents submitted The number of documents that were collected and submitted to the Task Routing Engine.
Documents on blacklist The number of documents that were selected for collection but were not collected because they are on the Content Collector blacklist.
Items reported by store The number of items in the store. The number is read from the store property PR_CONTENT_COUNT. This number matches the Total items field on the General tab of the mailbox properties. It includes the items in all folders of the store, not only the ones in the IPM subtree, but it does not include any recoverable items.

This counter is available only for mailboxes, not for PST files.

Deleted items reported by store The number of deleted items in the store. The number is read from the store property PR_DELECTED_MSG_COUNT.

This counter is available only for mailboxes, not for PST files.

Folders in IPM subtree The total number of folders in the IPM subtree.
Inaccessible folders The number of folders in the IPM subtree that cannot be accessed by IBM® Content Collector, if the number can be determined.
Hidden folders The number of hidden folders in the IPM subtree for which the property PR_ATTR_HIDDEN is true. These folders are not visible for users. Some examples for this kind of folder are:
  • Conversation Action Settings
  • News Feed
  • Quick Step Settings
Items in recoverable items subtree Number of items in the Recoverable items root folder and its subfolders (Deletions, Purges, and Versions). These folders were introduced with Microsoft Exchange 2010.
Items in all folders The number of content items in the store, without deleted items. In most cases, this number is the same as the number for "Items reported by store". Mismatches indicate a problem with the mailbox that can usually be fixed by moving the mailbox to a different database or server.
Items in top level folder Number of items in the root folder of the store.
Items in all folders not in IPM subtree Number of items in folders that are not in the IPM subtree, but no deleted items.
Items in all folders in IPM subtree Number of items in folders that are in the IPM subtree. These are the items that IBM Content Collector processes.
Inaccessible items The number of items in folders that cannot be accessed by IBM Content Collector.
Items in hidden folders The number of items in hidden folders.
Items in IPM root folder The number of items in the root folder of the IPM subtree.
Items in special folder Folder The number of items in a specific special folder.
Folder can be one of the following special folders:
  • Inbox
  • Drafts (and subfolders of Drafts)
  • Sent Items
  • Deleted Items (and subfolders of Deleted Items)
  • Junk Email (and subfolders of Junk Email)
  • Outbox (and subfolders of Outbox)
  • RSS feeds (and subfolders of RSS feeds)
  • Sync Issues (and subfolders of Sync Issues)
These folders are available for mailboxes. PST files typically include only the special folder Deleted Items.

The IBM Content Collector email collectors automatically exclude items in the Drafts, Outbox, and Sync Issues folder from processing.

Items in folder type Folder_type The number of items in folders of a specific folder type.
Folder_type can be one of the following folder types:
  • Mail and Post
  • Calendar
  • Contact
  • Infopath
  • Journal
  • Note
  • Task
Items in managed custom folders The number of items in managed custom folders.