Troubleshooting user interface issues
Use the following topics to resolve common issues with the Product Master client.
When specific user interface actions perform slow, it is important to determine:
- how long it takes until the requested page is rendered (total runtime)
- and what portion of that overall runtime is spent on the appsvr service to retrieve required information from database and build the result that is sent to client for rendering. This can be determined from most result pages by checking performance value.
Screen rendering in the Persona-based UI interface
- Single edit screen
- There is a limit on how many attributes are rendered when you open an item in the single-edit screen. The limit is determined by how many attributes can fit into the initial display page and hence depends on the type of attributes. To display more attributes, you should scroll down. There is single second delay followed by the resizing of the scroll bar and all the attributes are rendered.
- Multi edit screen
- There is no limit on the number of items that you can open at a time. But in the case of many items, loading of the multi-edit screen does not mean all the items have been rendered. In fact, only those items are rendered which are on the section of the page in focus, for example, if you open 1000 items in the multi-edit screen, then initially only the first few items are rendered. As you scroll down, you notices a pattern of dots, which mean that the items are being rendered and then you see the items. If you scroll through a page too fast, then the page does not get a chance to be rendered and still have dots when you scroll up. These items need to be rendered only once unless the page is refreshed.