IBM Security Access Manager for Enterprise Single Sign-On, Version 8.2.2

Web API consumability

Use the Web API workarounds when you encounter consumability issues with the Web API.

Consumability issues

Issue 2: GET account returns no result

  • Symptom: User cannot retrieve the list of accounts with the Accounts GET API.
  • Cause: The existing IBM® Security Access Manager for Enterprise Single Sign-On user has not logged on after a fix pack installation.
  • Solution: Log on to AccessAgent or AccessAssistant. See Logging on to AccessAssistant .

Issue 3: Bad request error

  • Symptom: There is a bad request error when user creates or updates an account.
  • Cause: Request content does not match the requested authentication service's account data template.
  • Solution: Revise request content to match the account data template in AccessStudio.

Issue 4: Parameter error in Web API URL

  • Symptom: User is unable to retrieve all the accounts that correspond to a specific parameter. For example: serverLocator
  • Cause: Parameter names are case-sensitive. The parameter name is incorrect.
  • Solution: Revise parameter name in the Web API URL. See the REST API documentation for the list of parameters.


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