The ISAM ESSO password is used to authenticate the identity of the user. The user must be authenticated before the user can access the system. You might encounter issues when you log on with your password or when you change or reset your password.
If you have forgotten the password, request for an authorization code from the Help desk to reset the password.
Check if the Caps Lock key is active, and that the characters are entered in the correct case.
Password length can be configured by the Administrator. The password length can range from 6 to 20 characters, depending on the preference of the organization. Enter a new password that complies with the password length policy.
When you change the password, enter the same password in both the new password field and confirm password field.