If you encounter a problem with the IBM® Security
Access Manager for Enterprise Single Sign-On software,
first check the list of updates to confirm that your software is at
the latest maintenance level. Next, check the list of problems fixed
to see if IBM has already published
an individual fix to resolve your problem.
These lists are located at the Tivoli® Support Web site for IBM Security
Access Manager for Enterprise Single Sign-On http://www.ibm.com/software/sysmgmt/products/support/index.html.
Select IBM Security Access
Manager for Enterprise Single Sign-On from the Support for
specific Tivoli products list.
Individual fixes are published as often as necessary to resolve
defects in IBM Security
Access Manager for Enterprise Single Sign-On.
Two kinds of cumulative collections of fixes, called fix packs and
refresh packs, are published periodically for IBM Security
Access Manager for Enterprise Single Sign-On. Fix packs
and refresh packs bring users up to the latest maintenance level.
Install these update packages as early as possible to prevent problems.
To receive weekly notification of fixes and updates, subscribe
to My Support email updates. For more information, refer to Receiving fix notifications.
The following table describes the characteristics
of each fix.
Table 1. Maintenance types| Name |
Characteristics |
|---|
| Fix |
- A single fix that is published between updates to resolve a specific
problem.
- After you install a fix, test any functions that the fixed component
might affect.
|
| Fix pack |
- A fix pack contains all fixes that have been published since the
previous fix pack or refresh pack. A fix pack might also contain new
fixes.
- Fix packs increment the modification level of the product and
are named accordingly, for example, 5.0.1
- A fix pack can update specific components, or it can update the
entire product image.
- During fix pack installation, all previously applied fixes are
automatically uninstalled.
- After you install a fix pack, conduct a regression-test for all
of the critical functions.
- The most recent two fix packs are available for download (for
example, 5.0.2 and 5.0.1). Earlier fix packs are not available.
|
| Refresh pack |
- A refresh pack contains all fixes that have been published since
the previous fix pack or refresh pack, and new fixes.
- A refresh pack typically contains new function, in addition to
fixes, and it updates the entire product image.
- Refresh packs increment the modification level of the product
and are named accordingly, for example, 5.0.1.
- During refresh pack installation, all previously applied fixes
are automatically uninstalled.
- After you install a refresh pack, you conduct a regression-test
on all of the critical functions.
|