IBM Security Access Manager for Enterprise Single Sign-On, Version 8.2

Microsoft Internet Explorer crashes

Microsoft Internet Explorer crashes when you browse to any random web site. The problem occurs on Microsoft Internet Explorer version 7.0 and 8.0 and on any random web site.

Solution: Create an AccessProfile for the web site and specify whether to enable or not enable the Browser Helper Object.
Note: Make sure that you have Administrator privileges, before you perform the following steps to resolve this issue.
  1. Launch AccessStudio.
  2. Create a basic AccessProfile for the website that displays this error.
  3. Enable state editing.
  4. Create a new state. For example: newstate1.
  5. Insert a trigger Fire immediately from the start state to newstate1.
  6. Add an action Run VBScript or JScript.
  7. Paste the following code in the script:
    dim objBHO     objBHO = runtime.getBrowserObject()     objBHO.enableBHO(false)
  8. Create another new state. For example: newstate2
  9. Insert a trigger Fire after specified time from newstate1 to newstate2.
  10. Set the trigger timeout to be as long as it takes to load the web page.
  11. Add an action Run VBScript or JScript
  12. Paste the following code in the script:
    dim objBHO     objBHO = runtime.getBrowserObject()     objBHO.enableBHO(true)
  13. Upload the new AccessProfile to the IMS Server.


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