Configure Box Collaboration task fails in a distributed environment when the date/time is not synchronized

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In a distributed or cluster environment, the Configure Box Collaboration task does not run if the system time is not synchronized with the internet time.

Symptoms

You attempt to run the Configure Box Collaboration task from either the Case administration client or the Case configuration tool. However, the task fails to run and returns error FNRPA0791E that states that the current date/time is later than the expiration date/time in the exp claim.

Resolving the problem

Synchronize the system time on your workflow server with the internet time. For instructions on synchronizing the time, refer to the operating system documentation.