Improve performance at case creation time by limiting subfolder structure

To improve performance at case creation time, limit the predefined subfolder structure in your case design to 10 or fewer subfolders. The more subfolders that are in a predefined subfolder structure, the longer case creation can take. To reduce the time that it takes to create a case, limit the complexity of your predefined folder structure.

For example, you might design a case with up to 10 subfolders directly under the case. As another example, you might design a case with two subfolders directly under the case and with four subfolders under each of the higher-level subfolders. Various other combinations might also yield a predefined subfolder structure of 10 or fewer subfolders.

If your solution requires cases with a more complex subfolder structure, create the folders after the case is initialized. You can add them programmatically, within an automatic activity process, or allow users to add them on demand as needed.