Removing proxy documents that are associated with external documents

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When you unfile an external document from a case, the associated proxy document is not removed from the case management object store. To remove the proxy document, manually delete it from Content Platform Engine by using IBM® Administration Console for Content Platform Engine.

Procedure

To remove one or more proxy documents:

  1. Open the target object store in IBM Administration Console for Content Platform Engine.
  2. Select the Search node, then open a new search.
  3. Click Simple View, then select External Document class.
  4. Under SQL View, add the following WHERE condition before the OPTIONS condition: 
    WHERE [CmAcmAssociatedCase]IS NULL
  5. Run the search.
  6. Click Search Results and select all the unreferenced proxy documents, and then select Batch Operations.
  7. Select the Delete option, click OK, and then confirm the deletion.