Enabling access to case solutions in the IBM Content Navigator desktop with Cases feature

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 23.0.2 
 You can now use the IBM Content Navigator Cases feature to select the solutions that can be accessed from a desktop.

About this task

Previously, Case Client displayed all the solutions that are deployed. The IBM Content Navigator desktop with Cases feature now displays a list of all the deployed solutions. You can choose the solution to be accessed from the Case Client.

Important:
  • When you create a new desktop for the Cases feature configuration to be available, you need to select and save the authentication repository. Else a warning message appears.
  • You cannot edit other desktop configurations from a particular desktop, where the Case Client plugin is not enabled. You can edit the configurations from that respective desktop or from the Admin desktop only.

Procedure

To select the solutions to be accessed from the IBM Content Navigator desktop:

  1. Log in to IBM Content Navigator as an administrator.
    Enter the following URL in a browser:

    http://server:port/navigator

    server is the IBM Content Navigator server name or IP address.

    port is the IBM Content Navigator port number.

  2. Navigate to the desktop with the Cases feature enabled. For example, Desktops > IBM Business Automation Workflow > General.
  3. Then, from the Layout tab, select the features that you want to access for the IBM Content Navigator desktop. For Cases feature, a configuration section appears with the Displayed solutions. You can select the solutions to be accessed and clear the checkbox for any that you do not want to be accessed for the desktop.