To enable process owners to analyze the amount of time
that elapses between certain steps in a business process, you can
add tracking points to the business process definition (BPD) and then
create a timing interval to capture the duration between the defined
start and end points.
Before you begin
Do the following tasks before creating a timing interval:
- Open the IBM® Process
Designer desktop
editor.
- Enable autotracking
- Add tracking points to the BPD
- Create a tracking group to hold the timing interval data. Ensure
that you add each tracking point to the tracking group that you create.
About this task
When you create a timing interval for the process, process owners can use the Process
Performance dashboard in Process Portal to
calculate the duration of a process, or compare the duration of several processes.
Procedure
- Open the desktop Process Designer (deprecated).
- Open a process application that contains a BPD.
- In the Designer library, expand Performance by
clicking the plus icon, and then click Timing Interval from
the list of components.
- Type the timing interval name in the Name field,
for example, TimeToCompleteRequest, and then
click Finish.
The Timing
Interval window opens in Process Designer.
- Define the timing interval.
- To add the start and end points for the timing interval,
select the Add button in the Start Points and
End Points panels.
- To indicate the binding calculation you want to use
for the start and end points in the interval, select the Calculation
Bound list in the Start Points and End Points panels.
- Click Save or Finish
Editing.
Results
Timing intervals are available in the Overview page of the
Process Performance dashboard in Process Portal.