Copying case solutions that are associated with process applications

When you copy a case solution that is associated with a process application, you must also copy the associated process application.

About this task

You must complete these steps when you copy a solution, or when you create a solution from a template.

Procedure

To copy a case solution or create a solution from a template and copy its associated process application:

  1. In Workflow Center, clone the snapshot of the process application that is associated with the solution or solution template.
  2. Change the name of the cloned process application to match the name of the new solution.
  3. Create a snapshot of the cloned process application.
  4. Install the snapshot on Workflow Server or activate the snapshot on the Workflow Center server.
  5. Copy the solution package by using the Case administration client or by using Case Builder.
    When you copy the solution, the solution definition file is automatically updated.
    Important: If you copy the solution first, you must open and save the copied solution after you clone and create the snapshot of the process application to update the solution definition file.
  6. Deploy the solution.