IBM MaaS360 Portal home page
The IBM® MaaS360® Portal home page serves as a comprehensive dashboard for managing enrolled mobile devices, smartphones, and tablets.
The new IBM MaaS360 Portal home page introduces a more intuitive design and customizable options for administrators to access and interpret critical information about their device inventory seamlessly. The new home page provides users with an array of widgets that display essential data points, such as compliance status, device activity, and high-severity risk incidents. These features offer real-time insights into the health and performance of mobile devices, enabling proactive management and swift responses to potential issues. Also, the home page includes quick links and support resources to streamline navigation, which ensures that users can find the information without delays.
Customization is a key aspect of the new dashboard, allowing users to select from a range of widgets to personalize their view. Customize the dashboard by selecting widgets from the Available widgets list, and rearrange them on the dashboard for better visibility.
Organization overview
The organization overview widget gives you a bird's-eye view of the entire mobile ecosystem.
- Devices: The device count includes only the devices that are activated and enrolled. This count does not include the devices that are hidden, mailbox that is synchronized, or in a user removed control state. Also, it displays the number of devices that are enrolled in the last week.
- Users: The user count includes users with enrolled devices and with no devices. It also displays the number of users without device enrollment.
- Apps: The app count includes the number of apps available in the App Catalog.
- Polices in use: The policy count includes the number of policies that are created and published.
- Risk score: The average risk score is displayed as a whole number based
on the security risk incidents for configured risk rules on the Security Dashboard. It also displays
trending for increasing and decreasing the risk score. Important: The Risk score is displayed only when the User Risk Management service is enabled on the Services page. From the IBM MaaS360 Portal home page, go to to enable the service.
Activity feed
Important updates on IBM MaaS360 Portal activity include new devices, policy changes, users that are entering the environment, and devices that are enrolled. You can filter this list by using options like Devices and users, Applications, Security, or Cloud Extender® alerts along with the date range.
Device last reported
You can view all active devices in percentage for the configured enrollment modes. To configure,
hover over the 
Filter icon and select the respective checkbox for enrollment modes in the
Enrolment Modes then save the changes. You can sort the list based on the
available date range and custom options like Days ago, Weeks
ago, Months ago.
Compliance status
View the number of active devices that are compliant and out of compliance. Devices are considered out of compliance if they fail to meet any one of the App Compliance, Rules Compliance, or Policy Compliance requirements. To view device count and details, hover over the Compliance status chart and click the respective section for compliance and out-of-compliance devices.
High severity risk incidents
You can view the number of active and affected devices, the type of the risk incident, and the percentage for each security risk type. In this case, the Device inactivity risk is the most prevalent, followed by Older version of OS, Older version of MaaS360 app, Device encryption, and Other Risks. To view device count, hover over the High severity risk incidents chart and click the respective section for risk incidents. You can view individual risk incidents by selecting the respective checkbox for risk incident.
You can also click any of the risk incidents, which go to the Security Dashbaord to view more details on the risk incidents.
My advisor
The MaaS360 Unified Endpoint Management (UEM) community provides crucial information about issues in the MaaS360 product. The My Advisor also provides security information relevant to your environment, such as unstable devices, new risks, or vulnerabilities introduced by users in the environment.
You can view all insights or insights that are specific to Information updates, Opportunity improvements in the MaaS360 customer account, and any Risk Exposures in your account. By default, the insights view is set to 180 days.
You can click any insight and it opens a side window that displays the details about the insight, recommendations, and references link. You can also click the View affected devices that goes to the device advanced search page with the list of affected devices.
Notifications
MaaS360 integrates with numerous services that use certificates or tokens that the administrator must periodically renew before they expire. The IBM MaaS360 Portal displays notifications on the home page in the Notifications widget to alert administrators that a deadline to renew certificates or tokens is approaching. For more information, see Platform notifications and warnings.
A list of five notifications are displayed in the Notifications widget. When there are more five notifications available, you can click view all to see the complete notifications list.
Vulnerable applications
You can view the number of critical applications. In this case, the Critical severity is the most prevalent, followed by High severity, Medium severity, and Low severity
You can click any critical applications and view the details of the application vulnerability in the .
Watchlist
Click the plus sign icon to add an alert tab to the Watchlist widget. On the Add Alert window, enter the name and description of the alert and configure the alert according to advanced search criteria.
Clicking View Details from the widget redirects users to a detailed view page. It displays all relevant information about the selected watchlist, including alerts, notifications, and associated actions. You can edit an alert that opens a pop-up interface similar to the one used for adding new alerts and allows seamless updates to names, descriptions, and other details.
Clicking Version history provides a log of actions that are taken on the alerts, including who added or updated alerts and when these actions occurred.
Click Delete to delete the alerts when you don't want to the alert to be displayed on the Watchlist dashboard. For the alerts created for all administrators, you can delete the alert by clicking the checkbox option that enables for mass deletion.
Unreliable batteries
The Battery Health Dashboard provides IT administrators with the real-time insight of the overall health and performances of managed device batteries. The dashboard enables the administrators to efficiently monitor and manage the devices, thus optimizing the device lifecycle management, and reducing the potential disruptions to business continuity. The administrators can make timely, informed decisions, and maintenance strategies for the devices with unreliable batteries. For more information, see Battery Health Dashboard.