Enrolling your iOS device (MDM)

You can enroll your iOS device in the IBM® MaaS360® Enterprise Mobility Management (EMM) tool.

1. Choose one of the following actions to begin the enrollment process:
   • Open the Safari browser on your device and tap the MaaS360 enrollment request URL from your notification email or text message.
   • If a QR code is provided in the enrollment request notification, scan the QR code.
2. At the authentication prompt, enter the passcode or use your corporate credentials:

   Option	Description
   Passcode prompt	Type the passcode that is listed in your enrollment request notification. Select whether the device is personal, owned by the organization, or owned by the organization and shared between several users, and then tap Continue.
   Corporate credentials prompt	Type your corporate credentials (the user name and the password that you use to log in to your computer) in the Username and Password fields. The Domain field might be automatically populated. Select whether the device is personal, owned by the organization, or owned by the organization and shared between several users, and then tap Continue.

   Note: If your organization uses two-factor authentication, you must enter your corporate credentials and a one-time passcode. If your administrator did not specify who owns the device, select device ownership.
3. On the Mobile Device Management page, click Continue.
4. On the Accept Terms page, accept the terms of the license agreement and click Continue.
5. On the Download & Install Profile page, at the prompt, agree to allow MaaS360 to manage your device and click Install. The profile installation process secures the communication channel with MaaS360. You can view the download and install profile page for iOS devices before iOS version 12.2.
   MaaS360 installs the profile on your device. Continue with step 6.
   • For iOS 12.2+ devices, the Download Profile screen is displayed. Follow these steps:
     1. Click Download to download the profile. You receive a notification that the profile is downloaded.
     2. After the Profile is downloaded, go to Settings > Install Downloaded Profile and install MaaS360 MDM Enrollment to complete the profile installation.
        Note: If you do not install the profile within 8 minutes after download, the downloaded profile is automatically deleted.
     3. Continue with step 6.
6. Tap Install. You can view a warning message about MaaS360 remotely managing your device to install the profile.
7. Tap Install again.
8. On the Remote Management page, tap Trust to confirm that you trust MaaS360 to manage your device. You can view the Profile Installed screen when the profile installation process is complete.
9. Go to the Safari browser and in the Profile Download Complete screen, click Continue.
   Make sure that the downloaded MDM profile is installed before you click Continue. If the profile is not installed, an alert "MDM profile not installed" is displayed.
10. Click Done. You can view the App Installation notification message.
11. Click Install for each notification and then close your browser.
    The apps are displayed on your device.
12. Click the MaaS360 app icon .
    The MaaS360 app starts the configuration process on your device. During this process, you might receive messages about allowing MaaS360 to send you notifications.
    Note: Depending on the security policy of your organization, you might need to set up a PIN.