CEN CCMS reporting

Use this capability to report CCMS alerts for multiple SAP systems to a central monitoring hub. You monitor the SAP environment from one CCMS console. Centralized CCMS reporting is best used in the following environments:

• Primarily a CCMS operation where CCMS alerts are the only monitoring data needed.
• Centralized CCMS is part of the SAP environment.
• Large SAP environments with many SAP systems such as ISV and ISP.
• IBM® Tivoli® Monitoring V5.x integration with SAP agent CCMS adapters.
• Collect alerts from non-ABAP SAP components and application servers.

The SAP agent supports Centralized CCMS for reporting alerts only. Then, you place one SAP agent on a Centralized SAP system and view CCMS alerts for the entire SAP environment. This support is provided in the following ways:

• When reporting CCMS alerts, the agent checks if the alerts are associated with the SAP system that is directly monitored by the agent. If the agent determines that an alert belongs to a different SAP system, it assumes Centralized CCMS and automatically creates more R3_Group managed systems.
• The <local_SID>-All_CCMS_alerts:Grp managed system is used to report the complete set of alerts from all remote SAP systems. The value of <local_SID> is the system identifier for the SAP system that is directly monitored. For example, if the local SAP system is QA1, this group name would be QA1-All_CCMS_alerts:Grp.
• The <local_SID>-<remote_SID>_CCMS_alerts:Grp managed system is used to report all alerts for one remote SAP system. The value of <local_SID> is the system identifier for the SAP system that is directly monitored. The value of <remote_SID> is the system identifier for the remote SAP system. For example, if the local SAP system is QA1 and the remote SAP system is QA2, this group name would be QA1-QA2_CCMS_alerts:Grp.
• Each of these managed systems in the Navigator tree has the complete set of widgets under it, but only the Alerts widgets have meaningful data.

The SAP agent maintains its definitions of Centralized CCMS groups in the Advanced Business Application Programming (ABAP) code in the directly managed SAP system. You might need to modify these definitions if a SAP system for which you are receiving centralized alerts is also being monitored directly by another instance of the SAP agent. You do not want alerts that are reported under both systems. You can limit the centralized alert reports as follows:

• Use the /IBMMON/ITM_CONFIG transaction to Maintain Managed Groups. Change the All CCMS alerts group. Remove the remote system from this list by editing the group definition to EXCLUDE the remote system identifier.
• Use the/IBMMON/ITM_CONFIG transaction to Maintain Managed Groups. Delete the <remote_SID> CCMS alerts group. For example, if the remote SAP system is QA2, this group name would be QA2 CCMS alerts.

Alternatively, you can use Centralized CCMS to report alerts from all SAP systems, but prevent alert reporting from each locally installed agent. Use the following steps to set up this configuration:

• Configure an instance of the SAP agent to monitor the Centralized CCMS system. Allow the agent to detect and report all alerts from all remote SAP systems.
• Configure an instance of the SAP agent to monitor each remote SAP system. Disable alert collection and reporting for these agent instances by using the /IBMMON/ITM_CONFIG transaction to Select Monitor Sets and Monitors. Within this function, clear the check boxes for all monitors and save this configuration.