The Event Viewer

You can use the Windows Event Viewer to view the Windows Application Event Log. Sterling Gentran:Server® writes fatal errors that cannot be written to the Audit Log (such as database open errors) and audit failures (such as unable to write to Audit Log) to the Windows Application Event Log.

The Windows Application Event logging service starts automatically when you boot Windows. By default, Sterling Gentran:Server writes these types of critical errors to the Application Event Log on the machine that is executing Sterling Gentran:Server.

Notes:
  • You can set up notification parameters so that these messages are sent to the Notifications Component as well.
  • You can specify that Sterling Gentran:Server writes user-defined audit messages to Windows Event Log.

The information that Sterling Gentran:Server writes to the Application Event Log may be useful in diagnosing a hardware or software problem. Additionally, if your system administrator periodically views the Application Event Log for Sterling Gentran:Server, he or she may be able to identify problems so that errors can be detected and corrected before impacting future Sterling Gentran:Server processing.

The Event Log

If you are logged on to Windows with the appropriate security privileges, you can view the Application Event Log for each machine to which you have access.

You should periodically view the Application Event Log for each machine that is running Sterling Gentran:Server. The Application Event Log is accessed by using the Windows Event Viewer. You can typically access the Event Viewer for a machine by selecting Programs > Administrative Tools from the Windows Start menu, and then double-clicking Event Viewer in the Administrative Tools group.

Note: The Windows Application Event Log for each machine contains messages that are logged by other Windows applications executed on that machine and not just by Sterling Gentran:Server. However, you can filter the display of events in the Application Event Log to contain only Sterling Gentran:Server events.