Fixing Java Virtual Machine (JVM) cannot be created errors

If the Document Studio or the Launcher applications display the error Failed to create the Java Virtual Machine on startup, you can adjust the Java™ heap parameters in the product configuration files to improve performance.

Procedure

  1. Decrease the Java heap size for the Document Studio application:
    1. Open the rpe-studio.ini configuration file with a text editor.
      The default location for the file is PUB_install_dir/studio/rpe-studio.ini.
    2. Locate the Java heap setting: -Xmx1024m
    3. Decrease the value.
      Example: -Xmx725m
    4. Save and close the file.
  2. Decrease the Java heap size for the Launcher application:
    1. Open the rpe-launcher.ini configuration file with a text editor.
      The default location for the file is PUB_install_dir/launcher/rpe-launcher.ini.
    2. Locate the Java heap setting: -Xmx1024m
    3. Decrease the value.
      Example: -Xmx725m
    4. Save and close the file.