Fixing macros that are not running

If you run a macro and receive errors, verify that necessary folders are created and that you have the correct permissions to them.

1. Verify the permissions of the Desktop folder.
   If you do not have a Desktop folder in the systemprofile directory, create one.
   You must have read and execute, list folder contents, and read permissions for the Desktop folder.
   

   You need a C:\Windows\System32\config\systemprofile\Desktop directory, in the following cases:

   • You run a 32-bit Windows operating system
   • You run a 64-bit Microsoft Word application on a 64-bit Windows operating system.

   You need a C:\Windows\SysWOW64\config\systemprofile\Desktop directory, in the following case:

   • You run a 32-bit Microsoft Word application on a 64-bit Windows operating system
   Tip: Creating both directories is a good option to cover all the scenarios and any future changes to the server.
2. Verify the permissions for the roaming Microsoft application data folder.
   You must have modify, read and execute, list folder contents, and read permissions for the desktop folder.
   Examples:

   • C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft
   • C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
3. Verify the permissions for the local Microsoft application data folder.
   You must have modify, read and execute, list folder contents, and read permissions for the desktop folder.
   Examples:

   • C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft
   • C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft