Modify the User Account Locking Value in the User Store

About this task

A user account is locked if the user tries to log in to Sterling Secure Proxy and is unsuccessful, the number of times defined in the User Lockout Threshold field. A login is unsuccessful if the user provides an invalid user ID or password.

A user account is locked after a specified number of failed login attempts. A failed logon occurs if the user fails to type the correct login credentials (userID and password) or, if used, the correct security code. The number of failed login attempts allowed is defined by the User Lockout Threshold setting. If a security code is used, the failed login count is a combination of invalid login credentials and invalid security codes. For example, if the User Lockout Threshold is set to 3, entering an invalid password twice and an invalid security code twice will lock the user out.

An internal error, such as Sterling External Authentication Server failing to connect to an LDAP server, is not considered a failed login attempt.

To modify the user account locking value:

Procedure

  1. Click Credentials from the menu bar.
  2. Expand the User Stores in the left navigation bar.
  3. Click the user store name to open.
  4. Change the default value for the User Lockout Threshold field.
  5. Click OK.
  6. Click Save.
Parent topic: Manage User Stores and User Accounts