Return entry
| Fields | Description |
|---|---|
| Document Type | The document type associated with the return. |
| Enterprise | Select the Enterprise that is to handle the order. |
| Buyer | Enter the Buyer returning the order. |
| Seller | Enter the Seller that the order is being returned to. |
| Return # | Enter the return number. |
| Return Date | Enter the date the return is placed. |
| Return Type | This field can be customized as needed. |
| Currency | Select the currency with which any refunds are to be handled in. |
| Return Against Order | No" indicates that the return is not derived from an order; it is a blind return. |
| Return To Node | Enter the node the return is sent to. |
| Return By Gift Recipient | Check this if items are being returned by the gift recipient of the original order. |
The Create Return action creates a return order in the Draft status. Changes can be made to a return at any time while it is in Draft status. A Draft return does not enter Created status until it is confirmed.
Note: If you try to add an item that is configured as non-returnable, a warning is displayed. However, the system does let you create a return for a non-returnable item.