Troubleshooting the Tivoli Storage Manager FastBack for Workstations Central Administration Console

Information and suggested solutions are provided for some common problems that might occur with the Tivoli® Storage Manager FastBack for Workstations Central Administration Console.

Starting or stopping the Central Administration Console service
The Central Administration Console service monitors Tivoli Storage Manager FastBack for Workstations clients. Whether you open the Central Administration Console GUI, the Central Administration Console service monitors clients and sends alerts. The Central Administration Console service starts after a successful installation and every time the computer starts. In most cases, you do not have to start or stop the Central Administration Console service. You can start or stop the service to troubleshoot the service functionality.
Recovering the Central Administration Console database from a backup
When you log on to the Central Administration Console user interface, no data is displayed without an error or data from earlier releases is displayed. If this error occurs, you must install the database again from a backup.
Limit user access to files on a target file server
Set up the security permissions on a target file server to make sure that users have access only to the files that they back up.
Remove incorrect highlighting in a report graph of client backup activity
When you display a Central Administration Console report graph for a Tivoli Storage Manager FastBack for Workstations client in the browser, labels in the graph might remain highlighted.
Restore a missing page in the Central Administration Console
When you open a page in the Central Administration Console, no content is displayed in the page. You can modify the settings of the browser to display the content.