Add a new payment method before converting a quote to an order

You can add a different payment method to a quote before converting the quote to an order. You can either select an existing payment method or create a new payment method.

About this task

In an example of adding a new payment method to a quote, you can add a credit card payment method and specify that $500 be charged to the credit card.

To add a new payment method:

Procedure

  1. In the Convert to Order screen, under the Payment Methods panel, click Add.
  2. The Payment Method dialog box is displayed. Perform either of the following steps:
    • From the Existing Method drop-down list, select a payment method from the drop-down list. This drop-down list displays the payment methods available for the customer. After the payment method is selected, the details of the payment method are automatically populated.
    • Select the payment type from the Payment Type* drop-down list. Enter the details of the payment method, as appropriate, based on the payment type selected, as described in the following table:
      Payment Type
      Description
      Credit Card
      • From the Credit Card Type* drop-down list, select the type of credit card, for example, VISA, MasterCard, and so on.
      • In the Name On Card* box, perform either of the following steps:

        - If a single box is displayed, enter the name of the credit card holder as displayed on the credit card.

        - If two boxes are displayed, enter the first name and the last name of the credit card holder as displayed on the credit card.

      • In the Credit Card No* box, enter the credit card number.
      • From the Expiration Date* drop-down lists, select the expiration month and expiration year of the credit card.
      • To define a different billing address for the credit card, click the Edit hyperlink in the Billing Address panel.
      Customer Account
      In the Customer Account No* box, enter the account number of the customer to which the amount will be charged.
      Other
      In the Payment Reference1*, Payment Reference2, and Payment Reference3 boxes, enter the payment reference number information.
      Gift Card
      • In the SVC Card #* box, enter the stored value card number.

      In the Payment Reference1, Payment Reference2, and Payment Reference3 boxes, enter the payment reference number information.

      Store Value Card
      • In the SVC Card #* box, enter the stored value card number.

      In the Payment Reference1, Payment Reference2, and Payment Reference3 boxes, enter the payment reference number information.

      Note: * indicates that the field is mandatory.
  3. Click Confirm.