Work order lookup
When you click on the Lookup icon next to Work Order # field on any screen, the Work Order search window displays. Enter the desired search criteria in the search fields as with any other search.
| Fields | Description |
|---|---|
| Node | Enter the node the work order belongs to or select Across Nodes to search for all work orders. |
| Enterprise | Enter the enterprise the work order belongs to or select Across Enterprises to search for all work orders. |
| Work Order# | The work order number associated with the work order. |
| Order# | The order number associated with the work order. |
| Work Order Status | Change the status of a work order. |
| Appointment Date Range | Set the appointment range by date and time. |
| Pre-call Status | The pre-call status of the work order. |
| Open Work Orders Only | Select to search for Open Work Orders only. |
| Held Work Orders With Hold Type | Select to search for Work Orders with a Hold Type. |
| Resource Pool ID | The resource pool ID. |
| Service Complexity Level | Select either simple or complex for the Service Complexity Level. |
| Max Records | The maximum number of records the search will find. |