Work order lookup

When you click on the Lookup icon next to Work Order # field on any screen, the Work Order search window displays. Enter the desired search criteria in the search fields as with any other search.

Table 1. Work order lookup
Fields Description
Node Enter the node the work order belongs to or select Across Nodes to search for all work orders.
Enterprise Enter the enterprise the work order belongs to or select Across Enterprises to search for all work orders.
Work Order# The work order number associated with the work order.
Order# The order number associated with the work order.
Work Order Status Change the status of a work order.
Appointment Date Range Set the appointment range by date and time.
Pre-call Status The pre-call status of the work order.
Open Work Orders Only Select to search for Open Work Orders only.
Held Work Orders With Hold Type Select to search for Work Orders with a Hold Type.
Resource Pool ID The resource pool ID.
Service Complexity Level Select either simple or complex for the Service Complexity Level.
Max Records The maximum number of records the search will find.