IBM Tivoli Composite Application Manager for Applications, Version 7.2.1

Enabling Unicode conversions

About this task

To collect data in the Unicode format, the Sybase agent must be configured to convert between the configured code and the UTF8 code page, which the agent uses. Perform this procedure to ensure that the UTF8 conversion occurs. This procedure ensures that the code page-specific data in the Sybase agent converts to UTF8 and is displayed correctly in the Tivoli® Enterprise Portal.

The Sybase agent must have the UTF-8 charset that is configured for translation purposes.

You must have Sybase system administrator access to complete this procedure.

Before you start this procedure, determine whether Unicode conversions are already enabled. Run the following command from an isql prompt:

1> sp_configure "enable unicode conversions"
2> go

If the values that are displayed for Config Value and Run Value are not 0, no further steps are required. If the values are 0, complete the step in the procedure.

Procedure

At the isql prompt, run the following command to enable the Unicode conversions:
```
1&gt; sp_configure "enable unicode conversions", 2
2&gt; go
```
If the Sybase agent is running, it restarts.
When you finish Step 1, determine whether the UTF-8 character set is configured by running the isql command that you ran before you started this procedure.

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