IBM Tivoli Composite Application Manager for Applications, Version 7.2.1

Overview of the SAP agent

The IBM® Tivoli® Composite Application Manager Agent for SAP Applications provides you with the capability to monitor your SAP system. You can also use the agent to take basic actions with the SAP system. IBM Tivoli Monitoring is the base software for the SAP agent. The SAP agent offers a central point of management for gathering the information you need to detect problems early, and to take steps to prevent them from recurring. It enables effective systems management across SAP releases, applications, and components; and the underlying databases, operating systems, and external interfaces.

IBM Tivoli Monitoring overview

IBM Tivoli Monitoring helps you to monitor the availability and performance of all the systems in your enterprise from one or several designated workstations. It also provides useful historical data that you can use to track trends and to troubleshoot system problems.

You can use IBM Tivoli Monitoring to achieve the following tasks:

Monitor for alerts on the systems that you are managing by using predefined situations or custom situations.
Establish your own performance thresholds.
Trace the causes leading to an alert.
Gather comprehensive data about system conditions.
Use policies to take actions, schedule work, and automate manual tasks.

The Tivoli Enterprise Portal is the interface for IBM Tivoli Monitoring products. You can use the consolidated view of your environment as seen in the Tivoli Enterprise Portal to monitor and resolve performance issues throughout the enterprise.

See the publications listed in Prerequisite publications for complete information about IBM Tivoli Monitoring and the Tivoli Enterprise Portal.

Features of the monitoring agent

By using this agent, you can enable effective systems management across SAP releases, applications, and components; and the underlying databases, operating systems, and external interfaces. You can easily collect and analyze the following components and procedures to learn about your SAP enterprise:

Operating system and the associated local area network (LAN)
Databases that are used by SAP, for example, Oracle and DB2®.
SAP memory and buffer performance
Layout and configuration of SAP system components
Layout and configuration of SAP application instances and databases
Batch processing, including batch data create sessions
Monitoring the imported transport history
Performance monitoring reported by SAP service, transaction, user, application, subapplication, or program
IBM Tivoli Monitoring generated alerts from our best practice monitoring situations and SAP CCMS alerts from the systems that are running SAP solutions
Transport system activity that might affect the integrity of your development, test, and production systems
Monitoring the system by using syslog and ABAP memory dumps
Monitoring inbound and outbound queues for RFC calls in SAP
Monitoring services that are defined in SAP and the message server
Monitoring SAP instances that are selected by the user
Solution Manager monitoring that includes information about the following alerts:
- Early Watch
- System Monitoring
- Historical
- Business Process Monitoring
Note: Business Process monitoring alerts are generated in the satellite systems that are connected to Solution Manager.

Monitoring the system landscape (server and database) as defined in Solution Manager
PI/XI monitoring that includes the following information:
- XML messages, business process engine, synchronous/asynchronous communication in PI/XI
- Job overview and details, workflow details

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