CINFO Output
The only way to tell the exact maintenance levels of all the applications installed in a Tivoli® Enterprise Portal Server environment is to run the CINFO command. This command must be run with administrator authority from the command line. It has a different name in Windows than in Linux/UNIX/AIX® environments.
The format is as follows:
Windows
kincinfo –i Or, to pipe it into a file: cinfo.txt
Linux/UNIX/AIX
cinfo –i Or, to pipe it into a file: cinfo –i > cinfo.txt
Send the output to IBM® support with your other problem documentation.