Running stand-alone diagnostics from CD or DVD on a server without a management console attached
Learn how to run the stand-alone diagnostics on a system that does not have a management console attached.
When preparing to run the stand-alone diagnostics from a CD or DVD perform the following procedure:
- Do you have an IBM® PowerKVM system?
- Yes: Go to Running stand-alone diagnostics on a PowerKVM system (http://www.ibm.com/support/knowledgecenter/linuxonibm/liaau/liaaustandalonepkvm.htm).
- No: Continue with the next step.
- Choose from the following options:
- If the system is powered on, perform
these steps:
- Let the system administrator and system users know that the system unit will be shut down.
- Stop all programs including the operating system. For details, see Powering on and powering off a system.
- Continue with step 5.
- If the system is powered off, perform
the following steps:
- Start the server so you can insert the diagnostic CD or DVD into the CD or DVD drive during the next step.
- Continue with step 5.
- Insert the diagnostic CD or DVD in the CD or DVD drive.
- Restart the server.
- Continue with Selecting testing options when running stand-alone diagnostics without an HMC attached.
Parent topic: Running the stand-alone hardware diagnostics
Selecting testing options when running stand-alone diagnostics without an HMC attached
This topic contains an overview of the testing options available when using the stand-alone diagnostics CD or DVD. This overview applies to a system that is not connected to a Hardware Management Console (HMC).
To view the available testing options perform the following steps in the order listed:
- When the keyboard POST indicator (the word keyboard) is shown on the firmware console, and before the last POST indicator (the word speaker) is shown, press the 5 key. The 5 key is available on the attached keyboard or the ASCII keyboard. This action initiates a service mode boot using the default service mode boot list.
- When the Welcome screen is shown, define
the following items:
- System console
- Language to be used
- Type of terminal Note: Depending on the terminal emulator selected, the function keys (Fn) might not function. In this case, use the ESC and the number in the screen menus. For example, F3 = ESC key and the #3.
- When the Diagnostics Operating Instructions
appear, press Enter. Note: If you are unable to load the diagnostics to the point where the Diagnostic Operating Instructions display is shown, contact your next level of support or your hardware service provider.
- From the Function Select screen, select one of the following
options:
- If you want to run diagnostics in Problem Determination mode, continue with the next step.
- If you want to run diagnostics in Task Selection (Service Aids) mode, go to step 11.
- Select Problem determination and press Enter.
- Check the list of resources that is
displayed. Does the list of resources match what you know to be installed
in your system or partition?
- Yes: Continue with the next step.
- No: Record any information you have about the missing resource and check to ensure that the missing resource is installed correctly. If you cannot correct the problem with a missing resource, replace the missing resource (contact your service provider if necessary). To test the available resources, continue with the next step.
- Select All Resources, or the specific resource or resources to be tested, and press the P7 (commit) key.
- Record any error information you receive during the diagnostics, including service request numbers (SRNs) or SRCs, to report to your service provider.
- When testing is complete, press the F3 key to return to the Diagnostic Operating Instructions.
- Choose from the following options:
- Select Task Selection list and press Enter.
- To perform one of these tasks, select the Task Selection option from the Function Selection menu. After a task is selected, a resource menu might be presented showing all resources supported by the task.
- From the Task selection list, select the service aid task you want to perform. For example, Update and manage system flash.
- Follow the instructions for the task selected on each menu or panel.
- Record any information you receive during the diagnostics, including service request numbers (SRNs), to report to your service provider.
- When testing is complete, press the F3 key to return to the Diagnostic Operating Instructions.
- Choose from the following options:
- To continue testing, return to step 13.
- To exit stand-alone diagnostics, select the exit function key from the menu and press Enter. Continue with the next step.
- Remove the CD or DVD from the drive.
- When finished, contact your next level of support or your hardware service provider with any information you received during the diagnostics, including service request numbers (SRNs) and any missing resources. This ends the procedure.