Manage Outbound Connectivity

Customize the means for outbound connectivity for the HMC to use to connect to remote service.

You can configure this HMC to attempt connections through the local modem, Internet, Internet Virtual Private Network (VPN), or through a remote pass-through system. Remote service is a two-way communication between the HMC and the IBM® Service Support System for the purpose of conducting automated service operations. The connection can only be initiated by the HMC. IBM Service Support System cannot and never attempts to initiate a connection to the HMC.

To customize your connectivity information, do the following:

1. Open the Manage Outbound Connectivity task from the Service Management work pane.
2. From the Manage Outbound Connectivity window select Enable local server as call-home server (a check mark appears) before proceeding with the task.
   Note: You must first Accept the terms described about the information you provided in this task.
   This allows the local HMC to connect to your service provider's remote support facility for call-home requests.
3. The dial information window displays the following tabs for providing input:
   • Local Modem
   • Internet
   • Internet VPN
   • Pass-Through Systems
4. If you want to allow connectivity over a modem, use the Local Modem tab, then select Allow local modem dialing for service .
   1. If your location requires a prefix to be dialed in order to reach an outside line, click Modern Configurationand enter the Dial prefix in the Customize Modem Settings window required by your location. Click OK to accept the setting.
   2. Click Add from the Local Modem tab page to add a telephone number. When local modem dialing is allowed, there must be at least one telephone number configured.
5. If you want to allow connectivity over the Internet, use the Internet tab, then select Allow an existing internet connection for service.
6. If you want to configure the use of a VPN over an existing Internet connection to connect from the local HMC to your service provider's remote support facility, use the Internet VPN tab.
7. If you want to allow the HMC to use the pass-through systems as configured by the TCP/IP address or host name, use the Pass-Through Systems tab.
8. When you complete all the necessary fields, click OK to save your changes.

Use the online Help if you need additional information for customizing outbound connectivity information.