Unlocking service tools device IDs in system service tools

Learn how to unlock the service tools device IDs using system service tools (SST).

By default, this option is locked to prevent unauthorized changes to existing service tools device IDs, the creation of new IDs, or the deletion of IDs. This procedure can only be performed in dedicated service tools (DST). To unlock this SST option, complete the following steps:

Note: If you receive the message, The user can not perform the option selected, this indicates that the option is not unlocked.

Access service tools using DST. This procedure can only be performed in DST.
Select Work with DST environment > Service tools security data.
Type a 7 next to the Work with lock for device IDs from SST option, and then press Enter. The status displays as Enabled.