To use the configuration wizard to configure Operations Console (direct) successfully, you must verify that you have an available communications port.
To check that you have an available communications port, view the documentation for your PC or check with the PC manufacturer. Also, when you configure Operations Console, the wizard searches for a port for the console.
The use of a Universal Serial Bus (USB) to serial port adapter is supported with Operations Console. The adapter is placed at the PC end of the console serial cable and connects to the USB port on the PC. When installing the USB adapter, follow the manufacturer's instructions. The operating system then assigns a serial port to that adapter, COM 4, for example. This adapter is used exclusively for the console. Operations Console supports serial COM ports 1-9.
The use of a PCMCIA adapter is also supported for notebooks. Not all adapters work correctly on all notebooks when being used with Operations Console.
If a failure occurs with your adapter, you can try another adapter. You can also contact the manufacturer of the adapter or your PC, or contact your hardware service provider.