Note: Depending on the task roles assigned to your user ID you may not
have access to all the tasks. See Table 2 for
a listing of the tasks and the user roles allowed to access them.
Create Serviceable Event
This task reports problems that occurred on your Hardware Management
Console to the service provider (for example, the mouse does not work) or
lets you test problem reporting.
Manage Serviceable Events
This task allows you to select the criteria for the set of serviceable
events you want to view. When you finish selecting the criteria, you can view
the serviceable events that match your specified criteria.
Load Serviceable Events
This task allows you to load or reload serviceable events from
an XML file.
Manage Systems Call-Home
This task allows you enable or disable the call-home state for
managed systems.
Manage Outbound Connectivity
Customize the means for outbound connectivity for the HMC to use
to connect to remote service.
Manage Inbound Connectivity
This tasks allows your service provider to temporarily access your
local console, such as the HMC, or the partitions of a managed system.
Authorize User
Request authorization for Electronic Service Agent™. Electronic Service Agent associates
your system with a user ID and allows access to system information
through the Electronic Service Agent facility. This registration is also used by your operating system
to automate service processes for your AIX® or i5/OS® operation system.
Manage Serviceable Event Notification
This task adds email addresses that notify you when problem events
occur on your system and configures how you want to receive notification of
system events from the Electronic Service Agent.
Manage Connection Monitoring
This task configures the timers that connection monitoring uses
to detect outages and enables or disables connection monitoring for selected
machines.
Manage POWER4 Service Agent
This task enables or disables the Electronic Service Agent Connection
Manager function and specifies the port location for the connection. Electronic
Service Agent Connection Manager allows POWER4 systems to use Electronic
Service Agent to call home to transmit service and system information
to IBM® by
specifying the port used for connectivity for a single, secure connection.
Call-Home Setup Wizard
Learn how to open the Call-Home Setup wizard using the HMC interface.
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