TOPORT

The RIO/HSL/12X adapter or controller on one end of the link might be the failing item.

If you were sent to this procedure as a result of a B700 6985 SRC, and this is the only FRU in the FRU list, the following conditions have occurred:

The system cannot see any I/O expansion units on a RIO/HSL/12X loop
At least one cable is attached to a port on that loop

In this case, go to Reference codes and look up SRC B700 6985 and work from the full FRU list provided there.

Note: The other end of the link might be given in the symbolic FRU FRPORT.

To find the failing RIO/HSL/12X adapter, perform the following steps:

Record the bus number (BBBB) in word 7 of the reference code (see Analyzing a RIO/HSL/12X or PCI bus reference code ).
Note: If the previous link does not function in your environment, search for the topic in the service information for the server on which you are working.
Use one of the following procedures to find the failing RIO/HSL/12X adapter:

Finding the failing RIO/HSL adapter using IBM i

Sign on to SST or DST if you have not already done so.
Select Start a service tool > Hardware service manager > Logical hardware resources > High-speed link (HSL) resources.
Select Include non-reporting resources then click Display detail for the RIO/HSL/12X loop that you want to examine. The loop number is the number from word 7 of the reference code above.
The display that appears shows the port status of the Network Interface Controller (NIC) for the loop that you selected. Record the resource name, type-model, and serial number.
If the status of the "Leading port to next resource" is operational, select Follow Leading Port. Repeat this action until the status changes to failed. Does the resource name ever match the one recorded in the previous step?
- Yes: You have traveled around the loop and did not find a failed link. This ends the procedure.
- No: Continue with the next step.
When the status is failed, you have found the from port. Select Follow Leading Port one more time, which moves to the to port.
Record the following information of this resource:
1. Resource name, card type and model, and part number
2. Link status of each port (make sure to note if a port is designated as internal)
Select Cancel to return to the Work with High-speed link (HSL) resources display.
For the loop with the failure, select Resources associated with loop.
For the RIO/HSL/12X I/O bridge with the resource name that you recorded, select Associated packaging resources.
Select Display detailand record the location for the first failing resource.

Replace this FRU, use the following table to determine the failing FRU part number. This ends the procedure.

CCIN or FFC	Type and model	Part number	Description	Location code
2886	5094, 5096, 5294, 5296, 5096	39J0669	RIO/HSL optical bus adapter	U`n`-CB1-C10
2887	5094, 5096, 5294, 5296, 5096	39J0527	RIO/HSL2 adapter	U`n`-CB1-C10
28E7	5094, 5096, 5294, 5296, 5096	39J0523	RIO/HSL2 adapter	U`n`-CB1-C10
28FF	5790	03N5633	RIO/HSL2 adapter	U`n`-P1-C7
28E7	0595, 5095	39J0523	RIO/HSL2 adapter	U`n`-P1-C5
520A	5796	10N8782	Dual-port 12X adapter	U`n`-P1-C7
50A2	5802, 5877	See Finding parts, locations, and addresses.	I/O Backplane	U`n`-P1
50A2	5803, 5873	See Finding parts, locations, and addresses.	I/O Backplane	U`n`-P1, U`n`-P2
	5802, 5877	See Site and hardware planning.	12X cables	U`n`-P1-T`y`
	5803, 5873	See Site and hardware planning.	12X cables	U`n`-P1-T`y`, U`n`-P2-T`y`
	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	10N9982	RIO-2/HSL-2 adapter	U`n`-P1-C`x`
	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	44V4645	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
	8204-E8A, 9409-M50	10N6859	RIO-2/HSL-2 adapter	U`n`-P1-C`x`
	8204-E8A, 9409-M50	10N9529	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
1800	9406-MMA, 9117-MMA	39J0792	RIO/HSL-2 adapter	U`n`-P1-C`x`
1802	9406-MMA, 9117-MMA	42R6849	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
1816	9119-FHA	See Finding parts, locations, and addresses.	Dual-port 12X HCA	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
295A	9119-FHA	See Finding parts, locations, and addresses.	RIO/HSL adapter	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
295B	9119-FHA	See Finding parts, locations, and addresses.	Dual-port 12X HCA	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
	9119-FHA	See Site and hardware planning.	12X cables	U`n`-P`m`-C`x`-T`y`

This ends the procedure.

Finding the failing RIO/HSL/12X adapter using AIX or Linux

Determine on which RIO/HSL/12X loop the failing adapter is located. Refer to Converting the loop number to NIC port location labels .
Note: If the previous link does not function in your environment, search for the topic in the service information for the server on which you are working.
Identify each unit in the loop by following the cable.
Power down the system and remove all expansion units in the loop that starts and ends at the ports given in the previous step.

Power on the system to partition standby and check for the same SRC that sent you here. Did the SRC reoccur?

No: Power down the system and add the next unit in the original loop. Repeat this step.

Yes: If there are no expansion units in the loop, replace the controller on the system unit. Otherwise, the RIO/HSL/12X adapter in the last I/O unit added is possibly the failing item. Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC	Type and model	Part number	Description	Location code
28FF	5790, 7311-D11	03N5633	RIO/HSL2 adapter	U`n`-P1-C7
28E7	0595, 5095, 7311-D20	39J0523	RIO/HSL2 adapter	U`n`-P1-C5
520A	5796, 7314-G30	10N8782	Dual-port 12X adapter	U`n`-P1-C7
50A2	5802, 5877	See Finding parts, locations, and addresses.	I/O Backplane	U`n`-P1
50A2	5803, 5873	See Finding parts, locations, and addresses.	I/O Backplane	U`n`-P1, U`n`-P2
	5802, 5877	See Site and hardware planning.	12X cables	U`n`-P1-T`y`
	5803, 5873	See Site and hardware planning.	12X cables	U`n`-P1-T`y`, U`n`-P2-T`y`
	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	10N9982	RIO-2/HSL-2 adapter	U`n`-P1-C`x`
	8204-E8A, 9409-M50	44V4645	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
	8204-E8A, 9409-M50	10N6859	RIO-2/HSL-2 adapter	U`n`-P1-C`x`
	8204-E8A, 9409-M50	10N9529	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
1800	9406-MMA, 9117-MMA	39J0792	RIO/HSL-2 adapter	U`n`-P1-C`x`
1802	9406-MMA, 9117-MMA	42R6849	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
1816	9119-FHA	See Finding parts, locations, and addresses.	Dual-port 12X HCA	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
295A	9119-FHA	See Finding parts, locations, and addresses.	RIO/HSL adapter	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
295B	9119-FHA	See Finding parts, locations, and addresses.	Dual-port 12X HCA	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
	9119-FHA	See Site and hardware planning.	12X cables	U`n`-P`m`-C`x`-T`y`

Finding the failing RIO/HSL/12X adapter using the HMC

From the HMC, expand Systems Management then expand Servers. Select the server on which you are working then expand Hardware Information, then click View RIO-12X Topology.
In the Current Topology area, scroll down until you find data for the RIO/HSL/12X loop number with which you are working.

Each line in that RIO/HSL/12X loop represents a RIO/HSL/12X adapter or controller. Find the first one with a trailing port status of failed. Replace the failing adapter or controller. Use the following table to determine the part number for the field replaceable unit (FRU).

Table 1. Part number and FRU listing
CCIN or FFC	Type and model	Part number	Description	Location code
28FF	5790, 7311-D11	03N5633	RIO/HSL2 adapter	U`n`-P1-C7
28E7	0595, 5095, 7311-D20	39J0523	RIO/HSL2 adapter	U`n`-P1-C5
520A	5796, 7314-G30	10N8782	Dual-port 12X adapter	U`n`-P1-C7
50A2	5802, 5877	See Finding parts, locations, and addresses.	I/O Backplane	U`n`-P1
50A2	5803, 5873	See Finding parts, locations, and addresses.	I/O Backplane	U`n`-P1, U`n`-P2
	5802, 5877	See Site and hardware planning.	12X cables	U`n`-P1-T`y`
	5803, 5873	See Site and hardware planning.	12X cables	U`n`-P1-T`y`, U`n`-P2-T`y`
	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	10N9982	RIO-2/HSL-2 adapter	U`n`-P1-C`x`
	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	44V4645	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
	8204-E8A, 9409-M50	10N6859	RIO-2/HSL-2 adapter	U`n`-P1-C`x`
	8204-E8A, 9409-M50	10N9529	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
1800	9406-MMA, 9117-MMA	39J0792	RIO/HSL-2 adapter	U`n`-P1-C`x`
1802	9406-MMA, 9117-MMA	42R6849	GX DUAL-PORT 12X HCA	U`n`-P1-C`x`
1816	9119-FHA	See Finding parts, locations, and addresses.	Dual-port 12X HCA	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
295A	9119-FHA	See Finding parts, locations, and addresses.	RIO/HSL adapter	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
295B	9119-FHA	See Finding parts, locations, and addresses.	Dual-port 12X HCA	U`n`-P`m`-C37, U`n`-P`m`-C38, U`n`-P`m`-C39, U`n`-P`m`-C40
	9119-FHA	See Site and hardware planning.	12X cables	U`n`-P`m`-C`x`-T`y`

This ends the procedure.

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Last updated: Tue, October 16, 2012