CBLALL

When there is a location and part number displayed on the control panel of a system or expansion unit, replace that FRU first.

Complete the following steps to determine the part number of the failing part.

1. Is the reference code 1xxx1502, 1xxx1512, 1xxx1522, or 1xxx1532?
   • No: Continue with the next step.
   • Yes: Replace the items in the following table one at a time.

     CCIN or FFC	Type and model	Part number	Description	Location code
     28BB	5790, 7311-D11	23R0181	I/O backplane	Un-P1
     	5790, 7311-D11	22R3958	Power supply	Un-Ex
     	0595, 5095, 7311-D20	39J0515	I/O backplane	Un-P1
     	0595, 5095, 7311-D20	39J2781	Power supply	Un-Ex
     520C	5796, 7314-G30	See System parts.	I/O backplane	Un-P1
     	5796, 7314-G30	42R4491	Power supply	Un-Ex

     For all other units,

     • SPCN cables
     • Power distribution card

     This ends the procedure.

2. Is the reference code 1xxx2612, 1xxx9012, 1xxx9013, 1xxx90F0, 1xxx9135, or 1xxxC62E?
   • No: Continue with the next step.
   • Yes: The failing item is the SPCN frame-to-frame cable or adapter. The following list shows the possible failing items, and the cable or adapter lengths when appropriate.

     Use the following table to determine the part number for the field replaceable unit (FRU).

     CCIN or FFC	Type and model	Part number	Description	Location code
     1463		09P1251	SPCN cable (2 meters)
     1464		22R5219	SPCN cable (6 meters)
     1465		22R5221	SPCN cable (15 meters)
     1466		22R5222	SPCN cable 30.0 meters
     		21F9360	SPCN cable 60.0 meters
     0369		41U0128	SPCN optical cable (100.0 meters)
     1468		41U0129	Optical SPCN cable (250 meters)
     		39J3865	SPCN optical adapter

     This ends the procedure.

3. Is the reference code 1xxx2613?
   • No: Continue with the next step.
   • Yes: If there are two power supplies in the system, verify that both power supplies are plugged into the same line voltage (either 110V ac or 220V ac, or -48V dc if your system is configured to operate with this voltage). If this is not the case, correct it. See "Determine power cord, plug, and receptacle type" in the Planning topic, for the power cable part number for systems in your country or region.

     This error code can also be posted if the power supply cannot support the hardware in the system. If there is only one power supply, and it is plugged into 110V ac, inform the customer that the power supply must be plugged into 220V ac. If the customer does not have two power supplies, the other option is to install the second power supply. This ends the procedure.

4. Is the reference code 1xxx6003?
   • No: Continue with the next step.
   • Yes: The failing item is the 12X cable attached to the I/O planar in the 5802 expansion unit. Replace the 12X cable going to the I/O planar at location Un-P1. If this does not resolve the problem, replace the I/O planar at location Un-P1.

     Use the following table to determine the part number for the field replaceable unit (FRU).

     CCIN or FFC	Type and model	Part number	Description	Location code
     	5802	See System parts.	12X cable
     	5802	See System parts.	I/O planar	Un-P1

     This ends the procedure.

5. Is the reference code 1xxx9133?
   • No: Go to step 8.
   • Yes: Continue with the next step.
6. Verify that the expansion units are cabled correctly with both RIO/HSL cables and power network connections and that they are powered on and not indicating an error condition. Resolve any problems you discover. Does the SRC persist?
   • No: This ends the procedure.
   • Yes: Continue with the next step.
7. There might be a problem in the power network connection. Check the error log for another 1xxxxxxx SRC that was logged around the same time as the 1xxx9133 SRC. Is such an SRC present?
   • No: Contact your next level of support. This ends the procedure.
   • Yes: Return to the "Starting a service call" procedure in the system unit's service information and service the 1xxxxxxx SRC to resolve this problem. This ends the procedure.
8. Is the SRC 1xxx9137 or 1xxx9138?
   • No: Return to the "Starting a service call" procedure in the system unit's service information. This ends the procedure.
   • Yes: Continue with the next step.

     Note: If you are performing maintenance on your system and as a result are now experiencing a 1xxx9137 or 1xxx9138 reference code, ensure your maintenance actions did not cause the reference codes before replacing any additional parts. Ignore the 1xxx9137 or 1xxx9138 reference codes if you are doing concurrent maintenance on the affected expansion unit, RIO/HSL loop, or 12X HCA loop associated with the affected expansion unit, cable, or adapter.

9. Visually verify the following items:
   • RIO/HSL or 12X HCA loop cables are connected and seated correctly.
   • If you are servicing a 9406-MMA or 9117-MMA, ensure the flex cables, if present, are connected and seated properly. Note that the flex cables are located on the front and back of the system.
   • All connected expansion units are powered on and not indicating an error condition.
     Note: If a problem is found during any of these checks, resolve that problem. If your system is still producing an SRC, continue with the next step.
10. If your system produced SRC 1xxx9138, you have a faulty location code or vital product data. Contact your next level of support. If your system produced SRC 1xxx9137, check the error log for RIO or HSL SRC B700698x or 12X HCA loop SRCs B70069Ex or B70069Fx logged around the same time as SRC 1xxx9137. Did your system produce SRC B700698x, B70069Ex, or B70069Fx?
    • No: Go to the next step.
    • Yes: Return to the "Starting a service call" procedure in the system unit's service information and resolve SRC B700698x, B70069Ex, or B70069Fx to solve the problem. This ends the procedure.
11. The SPCN firmware found more I/O resources than were found on the RIO/HSL loops and 12X HCA loops. This does not indicate an SPCN failure, even though the SRC was logged by the SPCN firmware; it indicates a problem in a RIO, HSL, or 12X HCA loop.

    A drawer's serial number should have been reported with the 1xxx9137 SRC. Locate this drawer, the RIO/HSL or 12X HCA cables going to it, and the bus adapter in the system unit drawer to which those cables are attached.

    Replace the following parts, one a time, until the problem is resolved:

    1. The RIO/HSL or 12X HCA cables going to the drawer.
    2. The RIO/HSL or 12X HCA adapter in the system drawer.
    3. The RIO/HSL or 12X HCA adapter in the I/O drawer.

    Use the following table to determine the part number for the field replaceable unit (FRU).

    CCIN or FFC	Type and model	Part number	Description	Location code
    	8203-E4A, 8204-E8A, 8261-E4S, 9117-MMA, 9406-MMA, 9407-M15, 9408-M25, 9409-M50	See description	RIO, HSL, or 12X HCA loop cables. Refer to Site and hardware planning for cable FRU part numbers.	Un-P1-Cx-Ty
    	9406-MMA, 9117-MMA	42R7352	I/O backplane	Un-P1
    	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	See System parts.	System backplane	Un-P1
    	8204-E8A, 9409-M50	10N9369	System backplane	Un-P1
    	9406-MMA, 9117-MMA	39J0792	RIO/HSL-2 adapter	Un-P1-C8 or Un-P1-C9
    	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	10N9982	RIO/HSL-2 adapter	Un-P1-C6 or Un-P1-C8
    	8204-E8A, 9409-M50	10N6859	RIO/HSL-2 adapter	Un-P1-C7 or Un-P1-C8
    	9406-MMA, 9117-MMA	42R6849	Dual-port 12X Host Channel Attachment adapter	Un-P1-C8 or Un-P1-C9
    	8203-E4A, 8261-E4S, 9407-M15, 9408-M25	44V4645	Dual-port 12X Host Channel Attachment adapter	Un-P1-C6 or Un-P1-C8
    	8204-E8A, 9409-M50	10N9529	Dual-port 12X Host Channel Attachment adapter	Un-P1-C7 or Un-P1-C8
    	5790, 7311-D11	03N5633	RIO/HSL-2 adapter	Un-P1-C7
    	0595, 5095, 7311-D20	39J0523	RIO/HSL-2 adapter	Un-P1-C05
    	5796, 7314-G30	10N8782	Dual-port 12X HCA	Un-P1-C7

    Is the problem resolved?

    • No: Contact your next level of support. This ends the procedure.
    • Yes: This ends the procedure.