IBM Power 520 Express
(8203-E4A, 8261-E4S, 9407-M15, and 9408-M25)
removal and replacement procedures
Note
Before using this information and the product it
supports, read the information in Appendix. Notices, Safety notices, the IBM Systems
Safety Notices manual, G229-9054, and the IBM Environmental
Notices and User Guide, Z125-5823.
This edition applies to IBM
Power Systems servers that contain the POWER6 processor and to all
associated models.
Copyright International Business Machines Corporation 2007, 2009. US Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Safety notices may be printed throughout this guide:
DANGER notices call attention to a situation that is potentially
lethal or extremely hazardous to people.
CAUTION notices call attention to a situation that is potentially
hazardous to people because of some existing condition.
Attention notices call attention to the possibility of
damage to a program, device, system, or data.
World Trade safety information
Several countries
require the safety information contained in product publications to
be presented in their national languages. If this requirement applies
to your country, a safety information booklet is included in the publications
package shipped with the product. The booklet contains the safety
information in your national language with references to the U.S.
English source. Before using a U.S. English publication to install,
operate, or service this product, you must first become familiar with
the related safety information in the booklet. You should also refer
to the booklet any time you do not clearly understand any safety information
in the U.S. English publications.
German safety information
Das Produkt ist
nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.
Laser safety information
IBM® servers
can use I/O cards or features that are fiber-optic based and that
utilize lasers or LEDs.
Laser compliance
All lasers
are certified in the U.S. to conform to the requirements of DHHS 21
CFR Subchapter J for class 1 laser products. Outside the U.S., they
are certified to be in compliance with IEC 60825 as a class 1 laser
product. Consult the label on each part for laser certification numbers
and approval information.
CAUTION:
This product might contain one or more
of the following devices: CD-ROM drive, DVD-ROM drive, DVD-RAM drive,
or laser module, which are Class 1 laser products. Note the following
information:
Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are
no serviceable parts inside the device.
Use of the controls or adjustments or performance of procedures
other than those specified herein might result in hazardous radiation
exposure.
(C026)
CAUTION:
Data processing environments can contain
equipment transmitting on system links with laser modules that operate
at greater than Class 1 power levels. For this reason, never look
into the end of an optical fiber cable or open receptacle. (C027)
CAUTION:
This product contains a Class 1M laser.
Do not view directly with optical instruments. (C028)
CAUTION:
Some laser products contain an embedded
Class 3A or Class 3B laser diode. Note the following information:
laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam. (C030)
Power and cabling information for NEBS (Network Equipment-Building
System) GR-1089-CORE
The following comments apply to the IBM servers
that have been designated as conforming to NEBS (Network Equipment-Building
System) GR-1089-CORE:
The equipment is suitable for installation
in the following:
Network telecommunications facilities
Locations where the NEC (National Electrical Code) applies
The intrabuilding ports of this equipment are suitable for
connection to intrabuilding or unexposed wiring or cabling only. The
intrabuilding ports of this equipment must not be metallically
connected to the interfaces that connect to the OSP (outside plant)
or its wiring. These interfaces are designed for use as intrabuilding
interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE)
and require isolation from the exposed OSP cabling. The addition of
primary protectors is not sufficient protection to connect these interfaces
metallically to OSP wiring.
Note:All Ethernet cables must be
shielded and grounded at both ends.
The ac-powered system
does not require the use of an external surge protection device (SPD).
The dc-powered system employs an isolated DC return (DC-I)
design. The DC battery return terminal shall not be connected
to the chassis or frame ground.
Chapter 1. Removing and replacing FRUs
Use these procedures to remove and replace failing parts.
These parts are referred to as field replaceable units (FRUs).
Before you begin a replacement, perform these tasks:
If you are performing a replacement procedure that might put your
data at risk, ensure, if possible, that you have a current backup
of your system or logical partition (including operating systems,
licensed programs, and data).
Review the installation or replacement procedure for the feature
or part.
Note the significance of color on your system.
Blue or terra-cotta on
a part of the hardware indicates a touch point where you can grip
the hardware to remove it from or install it in the system, open or
close a latch, and so on. Terra-cotta might also indicate
that the part can be removed and replaced with the system or logical
partition power on.
Ensure that you have access to a medium, flat-blade screwdriver.
If parts are incorrect, missing, or visibly damaged, contact the
provider of the part or your next level of support.
DANGER
When working on or around the system,
observe the following precautions:
Electrical voltage and current
from power, telephone, and communication cables are hazardous. To
avoid a shock hazard:
Connect power to this unit only with the IBM provided
power cord. Do not use the IBM provided power
cord for any other product.
Do not open or service any power supply assembly.
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
The product might be equipped with multiple power cords. To remove
all hazardous voltages, disconnect all power cords.
Connect all power cords to a properly wired and grounded electrical
outlet. Ensure that the outlet supplies proper voltage and phase
rotation according to the system rating plate.
Connect any equipment that will be attached to this product to
properly wired outlets.
When possible, use one hand only to connect or disconnect signal
cables.
Never turn on any equipment when there is evidence of fire, water,
or structural damage.
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless instructed
otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following procedures
when installing, moving, or opening covers on this product or attached
devices.
To Disconnect:
Turn off everything (unless instructed otherwise).
Remove the power cords from the outlets.
Remove the signal cables from the connectors.
Remove all cables from the devices
To Connect:
Turn off everything (unless instructed otherwise).
Attach all cables to the devices.
Attach the signal cables to the connectors.
Attach the power cords to the outlets.
Turn on the devices.
(D005)
Attention:
Failure to follow the step-by-step sequence
for FRU removal or installation may result in FRU or system damage.
Use
the following precautions whenever you handle electronic components
or cables.
The electrostatic discharge (ESD) kit and the ESD wrist strap
must be used when handling logic cards, single chip modules (SCM),
multichip modules (MCM), electronic boards, and disk drives.
Keep all electronic components in the shipping container or envelope
until you are ready to install them.
If you remove and then reinstall an electronic component, temporarily
place the component on an ESD pad or blanket.
External cables
Use this procedure to service the external cables.
Remove the external cable
Trace the cable and record the system
location at the other end, and then remove the cable.
Install the external cable
Attention: To prevent damaging the FRU
or the system, use the following precautions before plugging cables into a
connector or adapter:
Make sure that you have the right type of cable for the connector or adapter.
Make sure that the cable plug is correctly aligned with the connector
or adapter.
Make sure that the tongue on the HSL/RIO cable plug matches the white
location keys on the connector.
Install the cable, then route and install the
other end of the cable to the system location that was previously recorded.
Note: This part cannot be serviced concurrently. Every partition
must be shut down and the managed system must be powered off to continue
the repair.
Access the ASMI
The Advanced System Management Interface
(ASMI) is the interface to the service processor that is required
to perform general and administrator-level service tasks, such as
reading service processor error logs, reading vital product data,
setting up the service processor, and controlling the system power.
The ASMI may also be referred to as the service processor menus.
When you have accessed
the ASMI, continue with the next step.
Check and record the server settings
Prior to replacing this FRU, check and
record all server settings as you may need to update the system after
you update this FRU. This can be done through the Advanced System
Management Interface (ASMI) .
Check and record the server firmware level indicated on
the right edge of the status frame, the area where the Log out button
is located. You may need to update the system to the latest server
firmware code level after you update this FRU.
Check and record the service processor settings you previously
set using ASMI. You will need to reset these service processor settings
after you update this FRU or the default settings will be used. Settings
to record include the following:
Power/Restart Control settings.
System Service Aids settings.
System Configuration settings, System Name setting.
Network Services settings.
Performance Setup settings.
Login Profile settings.
Location code (with system powered off)
System configuration
Vital product data
Program vital product data
System enclosures
Location code
For example, DQxxxxx.
Record any service processor settings you may have set using operating
system commands.
Note:If you are unable to manually record the server
settings, contact the next level of support
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Remove the time-of-day battery
Attention: When removing the battery,
do not use metallic tool to disengage it from its slot.
Remove
the time-of-day battery (A) from the system backplane, being
careful to observe the polarity (+/-) of the battery.
Do not:
Burn or charge the battery (this to avoid possible explosion,
battery contains lithium).
Throw or immerse into water.
Heat to more than 100 degrees C (212 degrees F).
Repair or disassemble.
Exchange only with the IBM-approved part. Recycle or discard
the battery as instructed by local regulations. In the United States,
IBM has a process for the collection of this battery. For information,
call 1-800-426-4333. Have the IBM part number for the battery unit
available when you call.
Insert the time-of-day battery
Insert the time-of-day battery (A) in
the slot on the system backplane, being sure to insert the battery
with the polarity (+/-) the same as the battery that was removed.
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Close the back rack door.
Restore network connectivity
The service processor must connect to the network
to be accessible from the HMC.
How will the IP Address
of the Service Processor be managed?
Obtain an IP Address automatically from a DHCP
server
Enable network access to the service
processor by proceeding as follows:
If the network connection
uses the Dynamic Host Configuration Protocol (DHCP) to establish an
IP address, and uses the Hardware Management Console (HMC) as the
DHCP server, no additional configuration is necessary to enable network
access to the service processor. Perform the following steps:
Ensure that the service processor is connected to the existing
service network by verifying that the HMC cable is connected to the
HMC port on the system backplane.
If not already connected, connect all system power cables by plugging
them into power outlets. Note: Do not start the system at
this time.
Do you have network
access to the service processor?
Restore service processor settings through the ASMI
The Advanced System Management Interface (ASMI) is the interface
to the service processor that is required to perform general and
administrator-level service tasks, such as reading service
processor error logs, reading vital product data, setting up the
service processor, controlling the system power, and setting
service processor network ports.
The ASMI may also be referred to as the service processor
menus.
The ASMI can be accessed through https.
As the network connection uses static IP address assignments,
perform the following:
To know your service processor network ports, if necessary, you
can use the control panel in manual mode. Refer to service
functions to get control panel documentation in that case.
Connect a client with a Web browser directly to the service
processor network ports you previously noted. It could be something
like the following URLs:
https://169.254.2.147
https://169.254.3.147
If not already connected, connect all system power cables by
plugging them into power outlets.Note: Do not start the
system at this time.
Log on to the ASMI with the "admin" User ID and "admin"
default Password.
Change the "admin" User ID's Password and the "general"
User ID's Password when prompted.
To configure network access perform the following:
Click on Network Configuration under the Network
Services node.
On the right pane, configure eth0 and eth1
network interfaces, choose for Type of IP Address
'Static', set a Host name, an IP address, a
Subnet mask.
Restore service processor settings
With the network connection now configured
to use static IP address assignments, try to access the service processor
network ports.
Do you have network
access to the service processor?
Change the password of the admin user ID
when prompted by performing the following steps:
In the navigation area of the ASMI, expand Login Profile.
Select Change Password under Login Profile.
Specify the required information, and click Continue.
As a security measure, you are required to enter your
current user password in the Current password for current user
ID field.
Note: Passwords can be any combination
of up to 64 alphanumeric characters. The default password for the
admin User ID is admin. After your initial login to the ASMI,
the admin password must be changed.
Restore service processor settings
Set the system name.
The
system name can be changed to any valid ASCII string. It does not
have to follow the initialized machine type_model_serial number format.
To change the system name, perform the following:
In the navigation area of the ASMI, expand System Configuration.
Select System Name under System Configuration.
Enter the desired system name.
Click Save settings to update the system name to the new
value.
The new system name is displayed in the status frame,
the area where the Log out button is located. If another method,
such as the HMC, is used to change the system name, the status frame
does not reflect the change.
Restore service processor settings
Set the time-of-day.
In the navigation area of the ASMI, expand System
Configuration.
Select Time of Day under System
Configuration.
If the system is powered off, the right pane displays a form
that shows the current date (month, day, and year) and time (hours,
minutes, seconds).
Change either the date or the time or both, and click Save
settings.
Restore service processor settings
Reenter any of the following settings
that were previously changed through the ASMI, unless you want to
use the default settings.
Settings to be set include the following:
Power/Restart Control settings.
System Service Aids settings.
System Configuration settings, if not already done.
Network Services settings.
Performance Setup settings.
Login Profile settings.
Update the Location code
System configuration
Program vital product data
System enclosures
Location code
For example, DQxxxxx.
Restore service processor settings
Reset any service processor settings that you may have set
using operating system commands. You recorded these settings at the
beginning of this procedure.
If you choose to reset the HMC Access password, perform
the following:
From the HMC GUI (preferred method):
Expand the Systems Management folder in the navigation
tree pane.
Double click the Servers folder.
Use the checkbox to select a server, in the central panel.
Under the Operations folder, select Change
Password.
Use this procedure to service the cache battery pack.
Cache battery pack replacement procedure information
Attention: To prevent possible data
loss, ensure that the cache battery pack is in an error state before replacing
it. This will ensure all cache data is written to disk and that it is safe
to replace the cache battery pack.
By following this procedure, you
are going to:
Force the cache battery pack into an error state.
Perform the cache battery pack replacement.
You will be allowed to resume this procedure later if you cannot
ensure that the cache battery pack is in an error state.
Forcing
the cache battery pack into an error state will result in the following:
The system logs an error.
Data caching becomes disabled on the selected controller.
System performance could become significantly degraded until the cache
battery pack is replaced on the selected controller.
The battery pack can be safely replaced field on the controller
rechargeable battery information screen will show Yes.
The cache data present LED will stop flashing.
The cache battery pack requires replacement.
Ensure that you have the correct type of cache battery pack to perform
the replacement.
Force the cache battery pack into an error state on
AIX
To force the cache battery pack into an error state in order to
prevent possible data loss, proceed as follows on the system or
partition containing the adapter:
Navigate to the IBM SAS Disk Array Manager as described
below:
At the command prompt, type smit, and press
Enter.
Select Devices.
Select Disk Array.
Select IBM SAS Disk Array.
Select IBM SAS Disk Array Manager from the menu with
options for configuring and managing the IBM SAS RAID
Controller.
Select Force Controller Rechargeable Battery Error.
Select the IBM SAS RAID Controller whose battery you
want to replace, using this option places the battery into the
error state, which requires it to be replaced.
Press Enter.
Determine that it is safe to replace the cache battery pack.
Refer to How to display rechargeable battery information
below. It is safe to replace the cache battery pack when Yes
is displayed next to Battery pack can be safely replaced.
You may need to reselect the option to Display Controller
Rechargeable Battery Information multiple times as it may take
several minutes before it is safe to replace the cache battery
pack.
How to display rechargeable battery information
Navigate to the IBM SAS Disk Array Manager as described
above.
To prevent data loss, ensure that the cache battery pack is
in an error state
To force the cache battery pack into an error state in order to
prevent possible data loss, proceed as follows on the system or
partition containing the adapter:
Be sure that you are signed on to the system with at least
service level authority.
Type strsst on the command line and press Enter.
Type your service tools userid and service tools password on
the System Service Tools (SST) Sign On display. Press
Enter.
Select Start a Service Tool from the System Service
Tools (SST) display. Press Enter.
Select Hardware Service Manager from the Start a
Service Tool display. Press Enter.
Select Work with resources containing cache battery
packs from the Hardware Service Manager display. Press
Enter.
Select Force battery pack into error state for the I/O
card you are working with from the Work with Resources
containing cache battery packs display. Press Enter.
On the Force Battery Packs Into Error State display,
verify that the correct I/O adapter has been selected and press the
function key that confirms your choice.
Return to the Work with Resources containing cache battery
packs display and select Display battery information. Ensure
that the field Safe to replace cache battery = YES.
Note: This may take several minutes and you may need to press
the refresh key to see the field update.
Force the cache battery pack into an error state on
Linux
To force the cache battery pack into an error state in order to
prevent possible data loss, proceed as follows on the system or
partition containing the adapter:
Run the iprconfig utility by typing
iprconfig.
Select Work with disk unit recovery.
Select Work with resources containing cache battery
packs.
Select your adapter and type 2. Then press Enter
to force the battery error.
Note: Using this option places the battery into the error
state, which requires it to be replaced.
If you are sure you want to force a battery error, type
c to confirm. If you do not want to force a battery error,
type q to cancel.
Determine that it is safe to replace the cache battery pack.
Refer to How to display rechargeable battery information
below. It is safe to replace the cache battery pack when Yes
is displayed next to Battery pack can be safely replaced.
You may need to reselect the option to Display Controller
Rechargeable Battery Information multiple times as it may take
several minutes before it is safe to replace the cache battery
pack.
How to display rechargeable battery information
Run the iprconfig utility by typing iprconfig.
Select Work with disk unit recovery.
Select Work with resources containing cache battery
packs.
Select your adapter and type 1.
Then press Enter to display battery information.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Check cache data present LED
Examine the LED (A) near the
cache battery pack on the RAID enablement card.
This
LED is called the cache data present LED.
If the LED
is flashing, there is cache data that has not been written to disk.
If
the LED is not flashing, all cache data has been written to disk.
Attention: Do not remove battery
if LED (C) is flashing; cache data exists.
Move the cache battery lever (A) away from the connector
to disengage the battery from the connector.
Slide the cache battery pack (B) out of the mounting guides
and remove it from the controller.
Install the cache battery pack
Attention: When installing the
cache battery pack, ensure that the cache battery pack is disconnected
for at least 60 seconds before connecting the new battery. This is
the minimum amount of time needed for the card to recognize that the
battery has been replaced.
Slide the cache battery pack (B) into the mounting guides
on the controller until it is seated in the battery connector (C).
Move the lever (A) to the latched position to fully seat
the battery into the connector.
Restart the adapter's write cache by doing the
following:
Return to the Work with Resources containing Cache Battery
Packs display and select Start IOA cache. Press Enter.
Verify that a message stating that the Cache was started has been
received.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Remove the front cover
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Remove the operator panel
Release the operator panel by pushing the release tab (A) to
the left.
Grasp the edges of the operator panel and pull it partially out
of the bay.
Press the locking pins (C) inward and gently pull the operator
panel completely out of the bay, taking care not to pull on the
cables(B).
Rotate the operator panel downward if needed, and disconnect the
operator panel cables (B) from the operator panel.
Record the operator panel cables orientation, for reconnecting
them the same way.
Install the operator panel
Carefully guide both operator panel cables (A) through
the cables conduit in the extension of the operator panel while gently
sliding the operator panel into the operator panel bay.
Connect the operator panel cables (A) to the operator panel.
Rotate the front of the operator panel upward and continue sliding
it into the bay until the operator panel engages and locks into place.
Install the front cover
Position the cover on the front of the system unit so that the
two screws (C) align with the screw holes on the front of the
system unit (A).
Push the cover at points (B) to attach it to the front
of the system unit as shown in the following figure.
Tighten the two screws that secure the system unit to the rack.
Close the front rack door.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Your system can be powered off or powered
on when you replace the disk drive. Do one of the following:
If the operating system is not running, or if the disk drive
to be replaced is in the AIX or Linux root volume group (rootvg)
and it is not protected with either a Redundant Array of Independent
Disks (RAID) or mirroring, use the procedure for replacing the disk
drive with the power off. The power-off procedures are also known
as nonconcurrent in the following information.
If the operating system is running, and if the disk drive to
be replaced is in not the AIX or Linux root volume group (rootvg)
and it is protected with either a Redundant Array of Independent Disks
(RAID) or mirroring, you can replace a disk drive with the power on.
The power-on procedures are also known as concurrent in the
following information.
Do you want to replace the disk drive concurrently
with system operations and the unit powered on?
Use this procedure to remove and replace a disk drive concurrently
using AIX.
Remove the disk drive as a resource:
Log in as root user or use CE Login.
At the command line, type diag and press Enter.
Press Enter to continue.
On the Function Selection display, select Task Selection.
Select Hot Plug Task.
Select RAID Hot Plug Manager.
Select the adapter that is connected to the array that contains
the disk drive you want to replace and press Enter.
Select Commit.
On the Identify and Remove Resources display, select Identify.
Select the disk drive you want to remove and press Enter.
The
disk drive slot enters the identify state. The concurrent maintenance
light for the slot begins flashing. The following figure shows the
locations of the concurrent maintenance lights. Verify that the flashing
light corresponds to the location for the disk drive you want to remove,
and press Enter.
The disk drive slot exits the identify state.
Press F3 to return to the Raid Hot Plug Manager.
On the Identify and Remove Resources display, select Remove.
A list of the disk drives that you can remove is shown. If the
disk drive you want to remove does not appear on the list, ask your
system administrator to put the disk drive in the failed state before
continuing with this procedure. For information, see AIX System Management Guide: Operating System
and Devices.
Select the disk drive you want to remove and press Enter.
The
disk drive slot enters the remove state and power is removed from
the slot. The concurrent maintenance light for the slot begins flashing
rapidly.
Note: If the disk drive slot is not in the
Remove state, contact your next level of support.
Remove the front cover
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Remove the disk drive:
Unlock the disk drive handle (A) and pull the disk drive
out toward you as shown.
Support the bottom of the disk drive as you slide it out of the
system unit. Do not hold the disk drive by the handle.
The concurrent
maintenance light for the slot turns off when you remove the disk
drive.
Install the disk drive:
Support the bottom of the disk drive as you align it with the
guide rails in the system unit. Do not hold the disk drive by the
handle.
Slide the disk drive into the system until it stops.
Push the disk drive handle in until it locks.
Note: When you
install a disk drive, ensure that the drive is fully seated and all
the way into the system.
Add the new disk drive as a resource:
Press Enter.
The disk drive slot exits the remove state and
enters the normal state.
Exit to the RAID Hot-Plug Manager menu. Press the F3 or ESC 3
key to return.
Exit to the Task selection display.
Select Log Repair Action.
Select the disk drive that you replaced and then press Enter.
Select Commit after you have made your selection and then
press Enter.
Exit to the command line.
To rebuild data on the replacement disk
drive, refer to the information in the AIX System Management Guide: Operating System
and Devices.
Use this procedure to replace a disk drive in a location
that is controlled by a system or logical partition that is running Linux.
Preparing to remove the disk drive
Log in as root user.
Type iprconfig on the command line of
the Linux session
and press Enter.
The IBM Power RAID Configuration Utility display
is shown.
Select Analyze log. Press Enter. The Kernel Messages Log display is shown.
Figure 1. Kernel Messages Log
Kernel Messages Log
Select one of the following:
1. View most recent ipr error messages
2. View ipr error messages
3. View all kernel error messages
4. View iprconfig error messages
5. Set root kernel message log directory
6. Set default editor
7. Restore defaults
8. View ipr boot time messages
Selection:
e=Exit
Select View most recent ipr error messages from
the Kernel Messages Log display. Press Enter.
Find the entry in the log for the disk drive you want to
replace.
Record the location information for the disk drive.
Note:The location information has the form of 2:0:8:0. In this
example, 2 is the SCSI host number, 0 is the SCSI bus, 8 is the SCSI
target ID, and 0 is the LUN (logical unit).
Return to the command line.
Type the following:
ls -ld /sys/class/scsi_host/host#/device
where
# is the SCSI host number. Press Enter.
Record the PCI location information.
Note:The
PCI location information has the form of 61:01:0:2.
Type iprconfig on the command line and
press Enter.
The IBM Power RAID Configuration Utility display
is shown.
Select Display hardware status from
the IBM Power
RAID Configuration Utility display. Press Enter.
The
Display Hardware Status display is shown.
Figure 2. Example Display Hardware Status
Display Hardware Status
Type option, press Enter.
1=Display hardware resource information details
OPT Name PCI/SCSI Location Description Status
--- ------ -------------------------- ------------------------- ----------------
0000:01:01.0.0/ PCI-X SCSI Adapter Operational
0000:41:01.0.1/ PCI-X SCSI Adapter Operational
sda 0000:41:01.0.1/0:3:0 Physical Disk Active
sdb 0000:41:01.0.1/0:4:0 Physical Disk Active
sdc 0000:41:01.0.1/0:8:0 Physical Disk Active
sdd 0000:41:01.0.1/1:3:0 Physical Disk Active
sde 0000:41:01.0.1/1:4:0 Physical Disk Active
sdf 0000:41:01.0.1/1:5:0 Physical Disk Active
0001:61:01.0.2/ PCI-X SCSI RAID Adapter Operational
sdg 0001:61:01.0.2/0:3:0 Physical Disk Active
0001:61:01.0.2/0:6:0 Advanced Function Disk Active
sdi 0001:61:01.0.2/0:9:0 Physical Disk Active
sdh 0001:61:01.0.2/255:0:0 RAID 10 Disk Array Failed
0001:61:01.0.2/0:4:0 RAID 10 Array Member Failed
0001:61:01.0.2/0:5:0 RAID 10 Array Member Failed
e=Exit q=Cancel r=Refresh t=Toggle
Look for the disk drive at the PCI location you recorded.
The disk drive might have a Failed status.
If the disk drive you want to replace is unprotected or
in use, move the data from the disk drive before continuing with this
procedure.
For information, see the PCI-X SCSI RAID
Controller Reference Guide for Linux.
Type option 1 (Display hardware
resource information details) next to the disk drive you want to replace.
Press Enter.
A Disk Hardware Resource Information Details
display similar to the following is shown.
Figure 3. Example Disk Hardware Resource Information Details display
Return to the IBM Power RAID Configuration Utility display.
Removing the disk drive
From the IBM Power
RAID Configuration Utility display, select Work with
disk unit recovery. Press Enter.
From the Work with Disk Unit Recovery display, select Concurrent
remove device. Press Enter. A Concurrent Device Remove
display is shown, similar to the following display.
Figure 4. Example Concurrent Device Remove display
Concurrent Device Remove
Choose a single location for remove operations
1=Select
OPT Name PCI/SCSI Location Description Status
--- ------ -------------------------- ------------------------- -----------------
sdc 0000:41:01.0.1/0:8:0 Physical Disk Active
0000:41:01.0.1/0:5: Empty
sdb 0000:41:01.0.1/0:4:0 Physical Disk Active
sda 0000:41:01.0.1/0:3:0 Physical Disk Active
0000:41:01.0.1/1:8: Empty
sdf 0000:41:01.0.1/1:5:0 Physical Disk Active
sde 0000:41:01.0.1/1:4:0 Physical Disk Active
sdd 0000:41:01.0.1/1:3:0 Physical Disk Active
0001:61:01.0.2/0:8: Empty
sdh 0001:61:01.0.2/0:9:0 Physical Disk Active
sdg 0001:61:01.0.2/0:3:0 Physical Disk Active
Type option 1 (Select) next to the
location for the disk drive you want to replace. Press Enter.
The Verify Device Concurrent Remove
display is shown. The concurrent maintenance light turns
on for that disk drive slot.
On the Verify Device Concurrent Remove display, verify
that the selected disk drive is the disk drive you want to replace,
then press Enter. The identify light turns on for the disk drive.
Attention: To prevent loss of data, ensure that
the disk drive is not in use.
The Complete Device Concurrent Remove display is shown.
Attention:
Attach a wrist strap to an unpainted metal surface of your hardware
to prevent electrostatic discharge (ESD) from damaging your hardware.
When using a wrist strap, follow all electrical safety procedures.
A wrist strap is for static control. It does not increase or decrease
your risk of receiving electric shock when using or working on electrical
equipment.
If you do not have a wrist strap, just prior to removing the product
from ESD packaging and installing or replacing hardware, touch an
unpainted metal surface of the system for a minimum of 5 seconds.
Squeeze and pull the handle of the disk drive out toward
you before you remove the disk drive as shown in Figure 5. If the handle
is not all the way out, the disk drive will not slide out of the system
or expansion unit.
Figure 5. Disk Drive Removal
Support the bottom of the disk drive as you slide it out
of the system or expansion unit. Do not hold the disk drive by the
handle.
Press Enter on the IBM Power RAID Configuration Utility to
indicate that you have removed the disk drive.
Replacing the disk drive
Find the package that contains the new disk drive.
Attention: Disk drives are fragile. Handle them
with care.
Remove the disk drive from its protective package.
Unlock the disk drive handle and pull the disk drive out
toward you before you install the disk drive. If the handle
is not all the way out, the disk drive will not slide into the system
or expansion unit.
From the IBM Power
RAID Configuration Utility display, select Work with
disk unit recovery. Press Enter.
From the Work with Disk Unit Recovery display, select Concurrent
add device. Press Enter.
A Concurrent Device
Add display similar to the following is shown.
Figure 6. Example Concurrent Device Add display
Concurrent Device Add
Choose a single location for add operations
1=Select
OPT Name PCI/SCSI Location Description Status
--- ------ -------------------------- ------------------------- -----------------
0000:41:01.0.1/0:5: Empty
0000:41:01.0.1/1:8: Empty
0001:61:01.0.2/0:8: Empty
Type option1 (Select) next to the
location from which you removed the disk drive.
The
Verify Device Concurrent Add display is shown.
Press Enter on the Verify Device Concurrent Add display. The Complete Device Concurrent Add display is shown.
Support the bottom of the disk drive as you align it with
the guide rails in the system or expansion unit. Do not hold the disk
drive by the handle.
Slide the disk drive all the way into the system or expansion
unit and then lock it in place by pushing in the disk drive handle,
as shown in Figure 7.
Figure 7. Disk drive installation
Press Enter on the Complete Device Concurrent Add display
to indicate that the disk drive is installed.
Use this procedure to remove and replace
a disk drive nonconcurrently.
Power off the system and remove the power cords
The component will not be serviced
concurrently.
If this system is powered on, power it off before
continuing.
If possible, shut down any running applications
and the operating system before powering off the system.
Once
the system is powered off, remove all power cords from all of the
power supplies.
Remove the front cover
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Remove the disk drive:
Unlock the disk drive handle (A) and pull the disk drive
out toward you as shown.
Support the bottom of the disk drive as you slide it out of the
system or expansion unit. Do not hold the disk drive by the handle.
Install the disk drive
Support the bottom of the disk drive as you align it with the
guide rails in the system unit. Do not hold the disk drive by the
handle.
Slide the disk drive into the system until it stops.
Push the disk drive handle in until it locks.
Note: When you install
a disk drive, ensure that the drive is fully seated and all the way
into the system.
Install the power cords
If you removed the power cords, reinstall
the power cords for all of the power supplies.
Rebuilding data on a replacement disk drive using Linux
Use this procedure to rebuild data on a replacement disk
drive.
To rebuild data on the replacement disk drive, complete
the steps listed here.
For an unprotected disk drive
If
the disk drive you are replacing is in a RAID Level 0 disk array or
in a failed RAID Level 5 or RAID Level 10 disk array, perform these
tasks:
Re-create the disk array.
Re-create the file systems on the disk array.
Copy the data back to the restored disk array from your
backup media.
For information on these tasks, see the PCI-X SCSI
RAID Controller Reference Guide for Linux, SA23-1327.
Replacing the disk drive using IBM i
Use this procedure to remove and replace a disk drive concurrently
with IBM i.
Access the unit:
Open the front rack door.
Loosen the thumbscrew (A) on the right side of the cover.
Slide the cover to the right and remove it from the system unit
slot (B).
Determine data protection
To recover any data that might be
lost when a disk drive is replaced you must know if the disk drive
has data protection.
Do you know the protection status of the
disk drive to be removed?
No: Continue with the next step.
Yes: If the disk drive is mirrored, record
the status of both disk drives in the mirrored pair and go to step 5. If the disk drive is parity protected, go to step 8.
Determine protection status
Determine the protection status of
the disk drive to be removed:
Sign on the operator console with at least service level authority.
Type strsst on the command line of the IBM i session and press
Enter.
Type your service tools user ID and service tools password on
the Start Service Tools (STRSST) Sign On display. Press Enter.
Select Work with disk units from the System Service Tools
(SST) display. Press Enter.
Select Display Disk Configuration from the Work with Disk
Units display. Press Enter.
Select Display Disk Configuration Status from the Display
Disk Configuration display. Press Enter.
A list of each auxiliary
storage pool (ASP) displays, showing the disk drives that are members
of the ASPs.
.
Is the status of the failing disk drive Mirrored?
No: Continue with the next step.
Yes: Record the status of both disk drives
in the mirrored pair and continue at step 5.
Determine parity protection
Note: An ASP with a status of Unprotected might
contain disk drives that are device parity protected.
Determine
if the failing disk drive is parity protected:
Check the status
of the failing disk drive for one of the following:
DPY/Active
DPY/Failed
DPY/HDW Failure
DPY/Degraded
DPY/Power Loss
DPY/Not Ready
DPY/Unknown
If the status of the failing disk drive and all other disk
drives in the array have a status listed above, the failing disk drive
is parity protected.
No: Check the status of the disk drive
that is mirrored to the disk drive you are replacing. If it is Suspended,
go to step 7.
If it is Active, continue with the next step.
Suspend the drive
Suspend the disk drive that you are
replacing by performing the following:
Press F3 from the Display Disk Configuration display to
return to the Work with Disk Units display.
Select Work with Disk Unit Recovery from the Work with Disk
Units display and press Enter.
Select Suspend mirrored protection from the Work with Disk Unit
Recovery display and press Enter.
Select the option to suspend the disk drive that you are replacing
from the Suspend Mirrored Protection display and press Enter.
Enter the location code of the disk drive being replaced in the
form of: U787A.001.AAAXXXX-P3-D4.
Select option 1 (Remove device) for the Action to be performed.
Set the time delay for one minute: 01. Important: Do not
press Enter at this time.
Locate the concurrent maintenance light that corresponds to the
position of the disk drive that you are replacing.
Important: When you press Enter, after a one minute delay,
this light comes on and begins to blink rapidly. You then have nine
seconds to remove the disk drive.
Press Enter on the console.
When the light blinks rapidly, perform the next step to remove
the disk drive within 9 seconds.
Remove the disk drive
Remove the disk drive by:
Unlock the disk drive handle by squeezing it and pulling it out
toward you as shown.
Support the bottom of the disk drive as you slide it out of the
system or expansion unit. Do not hold the disk drive by the handle.
The
concurrent maintenance light for the slot turns off when you remove
the disk drive.
Release the bezel
Loosen and pull out
on the thumbscrew B to release the disk-drive bezel C from the disk
drive, as shown in the graphic.
Continue with the next step.
Install the bezel
Install the bezel on the new disk drive:
Find the package that contains the new disk drive.
Attention: Disk drives are fragile. Handle with care.
Remove the disk drive from its static protective
package.
Unlock the handle of the replacement disk drive by squeezing and
pulling it out toward you. If the handle is not all the way out, the
disk drive will not slide into the system.
Attach the disk drive bezel A to the replacement disk drive
as shown.
Press in and then tighten the thumbscrew B to secure the
bezel to the disk drive.
Consult the Concurrent Maintenance Results
display
Return to the console and wait until the Concurrent Maintenance
Results display is shown. Press F12.
The physical locations you entered in step 6 of this procedure
might still appear on the display. If not, retype the physical location
where you will be installing the new disk drive.
Select option 2 (Install device) for the Action to be
performed.
Set the time delay for one minute: 01. Important: Do not
press Enter at this time.
Locate the concurrent maintenance light that corresponds to the
position of the disk drive that you are replacing
Important: When you press Enter, after a one minute delay,
this light comes on and begins to blink rapidly. You then have nine
seconds to install the disk drive.
Continue with the next step.
Install the drive
Install the disk drive:
Support the bottom of the disk drive as you align it with the
guide rails in the system unit. Do not hold the disk drive by the
handle.
Slide the disk drive into the system until it stops.
Press Enter on the console.
When the light blinks rapidly, perform the next step to install
the disk drive within 9 seconds.
Push the disk drive handle in until it locks.
Note: Ensure that
when you install a disk drive that the drive is fully seated and all
the way into the system.
Continue with the next step.
Complete the following steps:
If you removed a front cover, install the front cover
Install or close the system, expansion unit or rack front door.
Return to the console and wait until the Concurrent Maintenance
Results display is shown. Press Enter.
If you return to the Service Action Log display, exit the service
action log.
When the Hardware Service Manager display is shown, press F3.
Continue with the next step.
Rebuild the data
Rebuild the data on the replacement
disk drive by:
If necessary, start System Service Tools (SST) by typing strsst
on the command line of the IBM i session and pressing
Enter.
Type your service tools user ID and service tools password on
the Start Service Tools (STRSST) Sign On display. Press Enter. Note: The
service tools password is case sensitive.
Select Work with disk units from the Start System Service
Tools (SST) display. Press Enter.
Select Non-configured disk units from the Work with Disk
Units display. Press Enter.
Is the new disk unit displayed with a status of non-configured?
Note:It may take several minutes for the new disk drive to
be displayed.
No: Contact your next level of support.
Yes: Continue with the next step.
Press F3 to return to the Work with Disk Units display.
Select Work with disk unit recovery from the Work with
Disk Units display. Press Enter.
Select Disk unit problem recovery procedure. Press Enter.
Select Initialize and format disk unit. Press Enter.
Select the new disk and press Enter.
Note:This will take several
minutes to complete.
When the disk drive is initialized and formatted, press F3 to
return to the Work with Disk Units display.
Select Start hot spare. Press Enter.
Select the IOA with the new disk. Press Enter and press Enter
again.
Note:This will take several minutes to complete.
Press F3 (Exit) to return to the System service tools display.
Press F3 (Exit) to return to the Exit SST display and press Enter. This
completes this procedure.
Rebuild
disk unit data
Perform the following:
Press F3 to return to the Work with Disk Units display.
Select Work with disk unit recovery from the Work with
Disk Units display. Press Enter.
Select Rebuild disk unit data on the Work with Disk unit
recovery display. Press Enter.
Select 1 to rebuild the disk drive displayed (the disk drive displayed
is the disk drive that you removed) on the Rebuild Disk Unit Data
display. Press Enter.
Press Enter on the Confirm Rebuild Disk Unit Data display. The
rebuild process might take several minutes to complete.
Press F5 to refresh the display until the Percent complete shows
5%.
When the display shows at least 5% complete, you can either continue
to monitor this display to completion, or press F3 (Exit) to return
to the Work with disk units display.
Press F3 (Exit) to return to the System service tools display.
Press F3 (Exit) to return to the Exit SST display and press Enter.
Perform the following steps:
Select Work with disk unit recovery from the Work with
Disk Units display. Press Enter.
Select Replace configured unit on the Work with Disk unit
recovery display. Press Enter.
Select the configured disk drive that you are exchanging (suspended
drive) on the Select Configured Unit to Replace display. Press Enter.
Select the disk drive that you just installed on the Select Replacement
Unit display. This drive has a non-configured status.
Note: In
some cases, it might take several minutes for a new disk drive to
display. Repeat these steps until the new drive is shown.
Press
Enter.
Press Enter on the Confirm Replace of Configured Unit display
to confirm your choice for replacement.
The replacement process
might take several minutes to complete.
When the process is
complete, the Work with Disk unit recovery display is shown.
Press F3 (Exit) to return to the Work with disk units display.
Select Display disk configuration on the Work with disk
units display.
Select Display disk configuration status on the Display
Disk Configuration display.
Mirrored status shows Resuming. When
complete, the mirrored status shows Active. This process might take
several minutes to complete. You can either monitor this display to
completion, or press F3 (Exit) three times, and then press
Enter to return to the main menu.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Remove the front cover
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Remove the slimline media or filler panel device
If there is a slimline media or filler panel device in the system,
push the terra cotta plastic retaining tab (A) approximately
5mm to the right away from the device.
While depressing the terra cotta plastic retaining tab, grasp
the device (B) and pull it out of the system.
Remove the disk units and fillers
Note: Support the bottom of the
disk unit while you slide it out. Do not hold the disk unit by the
handle.
Open the disk units handles by pinching the two surfaces of the
handles together.
Pull all of the disk units out of the disk unit cage and backplane.
Repeat these steps for any disk unit fillers that are present.
Place into service position
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the operator panel
Release the operator panel by pushing the release tab (A) to
the left.
Grasp the edges of the operator panel and pull it partially out
of the bay.
Press the locking pins (C) inward and gently pull the operator
panel completely out of the bay, taking care not to pull on the
cables(B).
Rotate the operator panel downward if needed, and disconnect the
operator panel cables (B) from the operator panel.
Record the operator panel cables orientation, for reconnecting
them the same way.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Disconnect the cables from the back of the
disk drive backplane
Media device cable connector (A) can remain connected.
Squeeze the media device cable connectors (B) and (C) as
shown and disconnect them from their connector sockets on the disk
unit backplane.
Leaving the operator panel and USB cables connected, locate any
other cables that are connected to the disk unit backplane and disconnect
them from their connector sockets on the disk unit backplane, noting
their attachment points.
Note:Some systems might have additional cables
attached to the disk unit backplane; not all cabling options appear
in the illustration.
Remove the disk unit cage and backplane
Rotate the handles outward in the direction shown to release the
disk unit cage and backplane.
Slide the disk unit cage and backplane out of the system unit.
Transfer the operator panel and USB cables
to the new disk unit backplane
Remove the operator panel and USB cables
from the disk unit backplane, and connect them to the new backplane.
Install the disk unit cage and backplane
Slide the replacement disk unit cage and backplane into the system
until you feel it engages and locks into place.
Rotate the handles in the direction shown to secure the disk unit
cage and backplane.
Install the disk units and fillers
Slide the disk units back into the disk unit cage and backplane.
Push in the handles of each disk unit to lock them into place.
Repeat these steps for any disk unit fillers that are present.
Connect the cables to the back of the disk
unit backplane
Media device cable (A) does not need to be touched.
Connect the media device cables (B) and (C) to their
connectors on the disk unit backplane.
Reconnect any other cables that were detached previously. The
illustration does not contain all cabling options.
Install the operator panel
Carefully guide both operator panel cables (A) through
the cables conduit in the extension of the operator panel while gently
sliding the operator panel into the operator panel bay.
Connect the operator panel cables (A) to the operator panel.
Rotate the front of the operator panel upward and continue sliding
it into the bay until the operator panel engages and locks into place.
Install the slimline media or filler panel
device
If there was a slimline media or filler panel device present in
the system, align the device (A) with the slimline media bay.
Push it into the system until the retaining tab (B) locks
the device into place.
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Install the operator panel
Carefully guide both operator panel cables (A) through
the cables conduit in the extension of the operator panel while gently
sliding the operator panel into the operator panel bay.
Connect the operator panel cables (A) to the operator panel.
Rotate the front of the operator panel upward and continue sliding
it into the bay until the operator panel engages and locks into place.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Install the front cover
Position the cover on the front of the system unit so that the
two screws (C) align with the screw holes on the front of the
system unit (A).
Push the cover at points (B) to attach it to the front
of the system unit as shown in the following figure.
Tighten the two screws that secure the system unit to the rack.
Close the front rack door.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Disconnect the external cables
Carefully label the external cables connected to the FRU
you are servicing so that they can be
reconnected in exactly the same place after the repair.
Disconnect the external cables.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the Ethernet adapter
Slide the latch (A) in the direction shown to release the
Ethernet adapter (B).
Carefully grasp the Ethernet adapter by its blue handle, and pull
it straight out of its connector on the system backplane.
Install the Ethernet adapter
Check the latch (A) is in the open position to let the
Ethernet adapter slot accessible.
Carefully grasp the Ethernet adapter (B) by its blue handle,
and align the card with its connector on the system backplane.
Press the Ethernet adapter firmly into its connector.
Slide the latch (A) back in the direction of the arrow
to secure the Ethernet adapter.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Reconnect the external cables
Attention: To prevent damaging the
FRU or the system, use the following precautions before plugging cables into
a connector or adapter:
Make sure that you have the right type of cable for the connector or adapter.
Make sure that the cable plug is correctly aligned with the connector
or adapter.
Make sure that the tongue on the HSL/RIO cable plug matches the white
location keys on the connector.
External cables were labeled before disconnection so that they can
be reconnected in exactly the same place after the repair.
Reconnect
the external cables you previously removed to the FRU you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Can repair be concurrent?
You must determine if the repair can continue
concurrently (that is, with power on). To continue the repair concurrently,
the following conditions must be true:
Fans must already be installed at the other three fan locations.
Each of these fans has a green LED and an amber LED. The LEDs (A) must
be set as follows:
Green - on
Amber - off
If any of the conditions are not true, the repair can continue
only after powering off the unit containing the FRU that is being
repaired. If the unit is already powered off, you may proceed with
a non-concurrent repair.
Select an action
Nonconcurrent repair. Power off the unit and continue
the repair.
Concurrent repair. Continue the repair with unit power
on.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Note: Each
fan unit has two LEDs. The green LED indicates the fan is operating properly.
The amber LED indicates a fan failure.
Remove the fan
Locate the failing fan to be removed.
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan out of the fan cage.
Install the fan
Lower the fan into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan (A) by closing the latch.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Disconnect the external cables
Carefully label the external cables connected to the FRU
you are servicing so that they can be
reconnected in exactly the same place after the repair.
Disconnect the external cables.
Remove the GX adapter
Slide the latch in the direction of the arrow (A) to release
the GX adapter.
Pinch the GX adapter latches (C) and rotate them in the
direction shown to release the GX adapter from the slot.
Gently pull the GX adapter straight up and out of the system.
Install the GX adapter
Align the GX adapter with its connector on the system backplane.
Gently push the GX adapter straight into the system.
Rotate the latches (C) in the direction shown until they
latch.
Slide the latch back in the direction of the arrow (B) to
secure all adapters.
Reconnect the external cables
Attention: To prevent damaging the
FRU or the system, use the following precautions before plugging cables into
a connector or adapter:
Make sure that you have the right type of cable for the connector or adapter.
Make sure that the cable plug is correctly aligned with the connector
or adapter.
Make sure that the tongue on the HSL/RIO cable plug matches the white
location keys on the connector.
External cables were labeled before disconnection so that they can
be reconnected in exactly the same place after the repair.
Reconnect
the external cables you previously removed to the FRU you are servicing.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Remove the front cover
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Place into service position
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Disconnect the media device cables
Disconnect the media device cable (A) from its connector
at the rear of the media device.
Media device cables (B) and (C) do not need to be
touched.
Remove the media device
While pushing the media device release latches (A) on both
the left and right sides, grasp the device (B) and begin to
pull it out of the system unit.
Disconnect the cable attached to the back of the media device.
Finish pulling the media device out of the system unit.
Install the media device
Connect the cable to the back of the media device (A).
Push the media device (A) into the system unit until you
feel the latches (B) lock.
Connect the media device cables
Connect the media device cable (A) to its connector at
the rear of the media device.
Media device cables (B) and (C) do not need to be
touched here.
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Install the front cover
Position the cover on the front of the system unit so that the
two screws (C) align with the screw holes on the front of the
system unit (A).
Push the cover at points (B) to attach it to the front
of the system unit as shown in the following figure.
Tighten the two screws that secure the system unit to the rack.
Close the front rack door.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Remove the memory DIMM
Locate the memory DIMM you want to remove.
Remove the memory DIMM by pushing the tabs (A) out and
then down. The tabs' lever action forces the memory DIMM out of the
connector.
Pull the memory DIMM (B) out of the connector.
Install the memory DIMM
Note: Memory DIMMs are keyed
to prevent a DIMM from being installed incorrectly. Note the locations
of the key tabs within the DIMM connector before attempting to install
the DIMM.
Ensure that the connector locking tabs (A) are pushed out
in the unlocked position before installing a new memory DIMM.
Carefully grasp the memory DIMM (B) along two edges and
align the connector.
Insert the memory DIMM firmly into the connector.
Secure the memory DIMM by pushing in the locking tabs (A).
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
You may service the PCI adapter concurrently
or nonconcurrently. For more information, see PCI Adapters.
If you
are servicing the PCI adapter concurrently, continue with step 4. Otherwise,
continue with the next step.
Note:Procedures performed on a PCI adapter
with the system power on, also known as hot-plug procedures, require
the system administrator to take the PCI adapter offline prior to
performing the operation. Before taking an adapter offline, the devices
attached to the adapter must be taken offline as well. This action
prevents a service representative or user from causing an unexpected
outage for system users. For information on how to enable the PCI
adapter to be removed on different operating systems, see PCI Adapters.
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Disconnect the external cables
Carefully label the external cables connected to the FRU
you are servicing so that they can be
reconnected in exactly the same place after the repair.
Disconnect the external cables.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the PCI adapter
For a long PCI adapter, squeeze the terra cotta latch (D) on
top of the front support, and swing it up in the open position.
Push the release tab (A) and lift the latch (B),
sliding it to release the PCI adapters.
Attention: Some
models do not contain a release tab or require that the latch be lifted;
on these models, slide the latch carefully.
Locate the PCI adapter you want to remove.
Carefully grasp the PCI adapter (C) by its top edge or
upper corners, and pull the PCI adapter up and out of its connector
on the system backplane.
If you opened the terra cotta latch on top of the front support,
close it now.
Install the PCI adapter
Place the PCI adapter, component-side up, on a flat, static-protective
surface.
Set any jumpers or switches on the PCI adapter as instructed by
the adapter's manufacturer.
For a long PCI adapter, squeeze the terra cotta latch (D) on
top of the front support, and swing it up in the open position.
With latch (B) in the open position, carefully grasp the
PCI adapter (C) by its top edge, and align the PCI adapter
with its connector on the system backplane.
Press the PCI adapter firmly into its connector.
Slide the latch (B) over to secure the adapters and press
down until the lock (A) is engaged.
Attention: Some
models do not contain a locking tab and might have a slightly different
latch; on these models, slide the latch carefully.
If you opened the terra cotta latch on top of the front support,
close it now.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Reconnect the external cables
Attention: To prevent damaging the
FRU or the system, use the following precautions before plugging cables into
a connector or adapter:
Make sure that you have the right type of cable for the connector or adapter.
Make sure that the cable plug is correctly aligned with the connector
or adapter.
Make sure that the tongue on the HSL/RIO cable plug matches the white
location keys on the connector.
External cables were labeled before disconnection so that they can
be reconnected in exactly the same place after the repair.
Reconnect
the external cables you previously removed to the FRU you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
You must determine if the repair can continue
concurrently. To continue the repair concurrently, the following conditions
must be true:
Another power supply must already be installed.
Its three LEDs must be set as follows:
AC Input - on, not blinking
DC Output - on, not blinking
Fault/Identify - off
If any of the conditions are not true, the repair can continue
only after powering off the unit containing the FRU that is being
repaired. If the unit is already powered off, you may proceed with
a non-concurrent repair.
Select an action:
Nonconcurrent repair. Power off the unit and continue
the repair.
Concurrent repair. Continue the repair with unit power
on.
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Remove the front cover
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Remove the power supply
Attention: Do not attempt to open
the covers of the power supply. Power supplies are not serviceable
and are to be replaced as a unit.
Disconnect the power cable (A) from the power supply you
are removing.
While pushing the lever (B) down, pull the power supply
straight out of the system.
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Remove the power supply
Attention: Do not attempt to open
the covers of the power supply. Power supplies are not serviceable
and are to be replaced as a unit.
The power supply you are servicing should have its Fault/Identify
LED (amber LED) blinking.
Disconnect the power cable (A) from the power supply you
are removing.
While pushing the lever (B) down, pull the power supply
straight out of the system.
Install the power supply
While pushing the lever (A) down, carefully slide the
power supply into its location in the system.
You must determine if the new power supply
is operational. The new power supply is operational if its LEDs are
set as follows:
AC Input - on, not blinking
DC Output - on, not blinking
Fault/Identify - blinking or off
If the LEDs are set differently, you must determine why.
Make sure the power supply is plugged into a working AC power source,
try installing a different power supply, or call your next level of
support.
Install the front cover
Position the cover on the front of the system unit so that the
two screws (C) align with the screw holes on the front of the
system unit (A).
Push the cover at points (B) to attach it to the front
of the system unit as shown in the following figure.
Tighten the two screws that secure the system unit to the rack.
Close the front rack door.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Use this procedure to service the RAID enablement card.
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the RAID enablement card
Push the tab (A) in the direction shown to release the
card.
Gently pull the card (B) straight up and out of the enclosure.
Install the RAID enablement card
Push the card (B) down in the direction shown, along the
sliders of the middle divider.
Align the card with its connector on the system backplane.
Push the tab (A) in the direction shown and gently push
the card down until it engages into its slot.
Release the tab (A) to lock the card into its slot.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Use this procedure to service the auxiliary cache card.
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the auxiliary cache card
Note: When removing the auxiliary
cache card, handle it by its edges, and not by the attached battery.
Squeeze the terra cotta latch (A) on top of the front support,
and swing it up in the open position.
Push the latch (B) in the direction shown to release the
card.
Gently pull the card (C) straight up and out of the enclosure.
Install the auxiliary cache card
Note: When installing the auxiliary
cache card, handle it by its edges, and not by the attached battery.
Align the card (C) with its connector on the system backplane.
Push the latch (B) in the direction shown, and gently push
the card (C) down until it engages into its slot.
Release the latch (B) to lock the card into its slot.
Close the terra cotta latch on top of the front support (A).
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Can repair be concurrent?
You must determine if the repair can
continue concurrently (i.e. with power on). If the top LED is green
as shown in the figure on the right, you may proceed with a concurrent
repair. Otherwise, the repair can continue only after powering off
the unit. If the unit is already powered off, you may proceed with
a non-concurrent repair.
Select an action:
Nonconcurrent repair. Power off the unit and
continue the repair.
Concurrent repair. Continue the repair with
unit power on.
Delay the repair.
V
To remove and replace a slimline media drive
concurrently using:
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Use this
procedure to remove and replace a slimline media drive concurrently
using AIX®: Remove the disk drive as a resource:
Log in as root user or use CE Login.
At the command line, type diag and press Enter.
Press Enter to continue.
On the Function Selection display, select Task Selection.
Select Hot Plug Task.
Select SCSI and SCSI RAID Hot Plug Manager.
Select Identify a Device Attached to SCSI Hot Swap Enclosure
Device.
Select the slimline media drive you want to remove and press Enter.
The slimline media drive slot enters the identify state. The concurrent
maintenance light for the slot begins flashing. The following figure
shows the locations of the concurrent maintenance lights. Verify that
the flashing light corresponds to the location for the slimline media
drive you want to remove, and press Enter. The slimline media drive
slot exits the identify state. Press F3 to return to SCSI and SCSI
Raid Hot Plug Manager.
Select Replace/Remove a Device Attached to an SCSI Hot Swap
Enclosure Device. A list of the drives that you can remove is
shown. If the slimline media drive you want to remove does not appear
on the list, ask your system administrator to put the drive in the
failed state before continuing with this procedure. For information,
see AIX System Management Guide:
Operating System and Devices. Select the slimline media drive you
want to remove and press Enter. The drive slot enters the remove
state and power is removed from the slot. The concurrent maintenance
light for the slot begins flashing rapidly.
If you are removing the media device as part of another procedure,
continue to the next step. If you are removing the device because
of a system failure, see Service Action Log (SAL).
Attention: Follow these instructions exactly to avoid data loss
or system damage.
If you have not done so already, sign on with service tools authority.
On an IBM i command line,
type wrkcfgsts *dev and press Enter.
On the Work with Devices display, type 2 (Vary off) next
to the media device that you are replacing to make it unavailable,
and press Enter.
Press F12 (Previous) to exit the Work with Devices display.
On the command line, type strsst and press
Enter.
Type your service tools user ID and service tools password on
the System Service Tools (SST) Sign On display and press Enter.
When the System Service Tools (SST) menu is displayed, select Start
a service tool and press Enter.
When the Start a Service Tool menu is displayed, select Hardware
service manager and press Enter.
At the Hardware Service Manager display, select Device Concurrent
Maintenance and press Enter
If the physical location does not appear in the Device Concurrent
Maintenance display, follow these steps:
Find the feature code (FC) and sequence number (SN or SEQ) on
the label that appears on the front of the system unit.
In the Specify either physical location or resource name field,
type the physical location where you want to replace the media device.
In the previous example, opt04 is the device
resource name.
Select option 1 (Remove device) for the action to be performed.
Remove the front cover.
Set the time delay for 1 minute by typing 01 in
the Enter a time value between 00 and 19 field and press Enter.
Watch the lights on the left side of the media devices. When you press
Enter, after a 1-minute delay, the amber light comes on solid.
Important:You have 15 seconds to remove the media device.
Use this procedure to replace the system backplane.
Note:Before you begin this procedure, make sure that you have authority
to log in as an authorized service provider. The different authority
levels are described at ASMI authority levels.
Access the ASMI
The Advanced System Management Interface
(ASMI) is the interface to the service processor that is required
to perform general and administrator-level service tasks, such as
reading service processor error logs, reading vital product data,
setting up the service processor, and controlling the system power.
The ASMI may also be referred to as the service processor menus.
When you have accessed
the ASMI, continue with the next step.
Check and record the server settings
Prior to replacing this FRU, check and
record all server settings as you may need to update the system after
you update this FRU. This can be done through the Advanced System
Management Interface (ASMI) .
Check and record the server firmware level indicated on
the right edge of the status frame, the area where the Log out button
is located. You may need to update the system to the latest server
firmware code level after you update this FRU.
Check and record the service processor settings you previously
set using ASMI. You will need to reset these service processor settings
after you update this FRU or the default settings will be used. Settings
to record include the following:
Power/Restart Control settings.
System Service Aids settings.
System Configuration settings, System Name setting.
Network Services settings.
Performance Setup settings.
Login Profile settings.
Location code (with system powered off)
System configuration
Vital product data
Program vital product data
System enclosures
Location code
For example, DQxxxxx.
Record any service processor settings you may have set using operating
system commands.
Note:If you are unable to manually record the server
settings, contact the next level of support
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Remove the front cover
Note to Tower Users: The instructions
in this procedure are written based on the Rack model. Tower users
may still use this procedure. However, Tower users should ignore specific
references to rack-only features such as rack doors, rack thumbscrews,
and rack-specific FRU orientation, etc.
Open the front rack door.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Grab the cover at points (C) and pull it out and away from
the system unit.
Remove the power supply or both power supplies
Disconnect the power cable (A) from the first power supply
you are removing, either E1 or E2.
While pushing the lever (B) down, pull the power supply
straight out of the system.
Repeat these steps to remove the other power supply, if present.
Disconnect all the external cables
Carefully label the external cables connected to the FRU you
are servicing so that they can be reconnected in exactly the same
place after the repair.
This can include cables on the following ports:
Serial
SPCN
GX
Ethernet
PCI
USB
Then disconnect the external cables.
Place into service position
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the operator panel
Release the operator panel by pushing the release tab (A) to
the left.
Grasp the edges of the operator panel and pull it partially out
of the bay.
Press the locking pins (C) inward and gently pull the operator
panel completely out of the bay, taking care not to pull on the
cables(B).
Rotate the operator panel downward if needed, and disconnect the
operator panel cables (B) from the operator panel.
Record the operator panel cables orientation, for reconnecting
them the same way.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Disconnect the cables from the back of the
disk drive backplane
Media device cable connector (A) can remain connected.
Squeeze the media device cable connectors (B) and (C) as
shown and disconnect them from their connector sockets on the disk
unit backplane.
Leaving the operator panel and USB cables connected, locate any
other cables that are connected to the disk unit backplane and disconnect
them from their connector sockets on the disk unit backplane, noting
their attachment points.
Note:Some systems might have additional cables
attached to the disk unit backplane; not all cabling options appear
in the illustration.
Remove the disk unit cage and backplane
Rotate the handles outward in the direction shown to release the
disk unit cage and backplane.
Slide the disk unit cage and backplane out of the system unit.
Remove the Ethernet adapter
Slide the latch (A) in the direction shown to release the
Ethernet adapter (B).
Carefully grasp the Ethernet adapter by its blue handle, and pull
it straight out of its connector on the system backplane.
Remove the GX adapter divider
Grasp the GX adapter divider by its top
edge, and slide it up and out of the system.
Remove all GX adapters, if present
Note: Record the slot location of all
adapters that are going to be removed, so that they can be reinstalled
in exactly the same place after the repair.
If the latch is in position (B), slide it in the direction
of the arrow (A) to release the GX adapters.
Pinch the GX Adapter latches (C) and rotate them in the
direction shown to release the GX adapter from the slot.
Gently pull the GX adapter straight up and out of the system.
Repeat these steps to remove a second GX adapter, if present.
Remove the PCI adapter dividers
Squeeze the terra cotta latch (A) on top of the front support,
and swing it up in the open position.
Flex the front edge (B) of the PCI adapter divider out
of the bracket and toward the rest of the divider.
Pull the back edge of the divider away from the retention notches (C) in
the system chassis.
Repeat these steps for the other PCI adapter dividers that need
to be removed.
Remove all PCI adapters
Note: Record the slot location of all
adapters that are going to be removed, so that they can be reinstalled
in exactly the same place after the repair.
If there is a long PCI adapter, squeeze the terra cotta latch (D) on
top of the front support, and swing it up in the open position.
If the latch is in position (B), slide it in the direction
of the arrow (A) to release the PCI adapters.
Carefully grasp the PCI adapter (C) by its top edge or
upper corners, and pull the PCI adapter up and out of its connector
on the system backplane.
Store the PCI adapter in a safe place.
Repeat these steps until all PCI adapters are removed.
Remove the auxiliary cache card, if present
Note: When removing the auxiliary
cache card, handle it by its edges, and not by the attached battery.
If needed, squeeze the terra cotta latch (A) on top of
the front support, and swing it up in the open position.
Push the latch (B) in the direction shown to release the
card.
Gently pull the card (C) straight up and out of the enclosure.
Remove the PCI front support
Loosen the blue retaining tab (A) that secures the PCI
front support to its enclosure.
Lift the PCI front support (B) up and out of the enclosure.
Remove the RAID enablement card, if present
Push the tab (A) in the direction shown to release the
card.
Gently pull the card (B) straight up and out of the enclosure.
Remove the TPMD card, if present
Gently pull the TPMD card (A) straight
up and out of its slot on the system backplane.
Remove the middle system divider
Loosen the two blue retaining tabs (A) that secure the
middle system divider from the system chassis.
Grasp the middle system divider (B) and lift it out of
the system.
Remove the VPD card
Press gently on the handle (A) to unlock the VPD card (B) from
its slot on the system backplane.
Pull the VPD card out of its slot.
Remove the voltage regulator module pairs
Locate the first voltage regulator module pair.
Push the connector tabs (A) out and then down to unlock
one module.
Pull the module (B) out of the connector.
Repeat these steps to remove the other module in the pair.
Keep the two modules of the pair together.
Repeat these steps to remove the other module pair.
Remove the single voltage regulator modules
Locate the first single voltage regulator module.
Push the connector tabs (A) out and then down to unlock
one module.
Pull the module (B) out of the connector.
Repeat these steps to remove the other voltage regulator module.
Remove all memory DIMMs
Remove the memory DIMM by pushing the tabs (A) out and
then down. The tabs' lever action forces the memory DIMM out of the
connector.
Pull the memory DIMM (B) out of the connector.
Repeat these steps until all memory DIMMs have been removed
from the system backplane being replaced.
Remove the line cord assembly
Loosen the upper right thumbscrew (A) located on the back
of the system chassis.
Slide the line cord assembly (B) toward the front of the
system to unlock it.
Without removing the line cords, grasp the line cord assembly,
disengage it, pull it upward, and place it next to the system chassis.
Remove the system backplane
Note: Take care when removing
the system backplane. Do not lift the system backplane by any of the
attached modules.
Loosen the two thumbscrews (A) located on the back of the
system chassis, as shown in the figure.
Push the system backplane (B) toward the front of the system
- about 10 mm (half inch) - to unlock it from the system chassis.
Grasp the system backplane by the metal frame (C) located
at the back of the backplane.
Carefully lift the system backplane out of the chassis.
Install the system backplane
Note: Take care when installing
the system backplane. Do not lift the system backplane by any of the
attached modules.
Carefully grasp the replacement system backplane (A) along
two edges.
Lower the system backplane at an angle, with the front of the
backplane connecting with the system chassis first.
When the system backplane lays at the bottom of the system chassis,
slide it toward the back of the system chassis - about 10 mm (half
inch) - until it locks.
Tighten the two thumbscrews (B) located on the back of
the system chassis, as shown in the figure, to secure the backplane
to the chassis.
Install the line cord assembly
Place the line cord assembly (A) into position, ensuring
the slots (B) on the line cord assembly align with the pins
on the system chassis.
Slide the line cord assembly toward the back of the system to
lock it into place.
Insert and tighten the upper right thumbscrew (C) located
on the back of the system chassis, to secure the line cord assembly.
Install all memory DIMMs
Attention: Memory DIMMs are keyed
to prevent a DIMM from being installed improperly. Note the locations
of the key tabs within the DIMM connector before attempting to install
the DIMM.
Ensure that the connector locking tabs (A) are pushed out
in the unlocked position before installing a memory DIMM.
Carefully grasp the memory DIMM (B) along two edges and
align the connector.
Insert the memory DIMM firmly into the connector.
Secure the memory DIMM by pushing in the locking tabs (A).
Repeat these steps until all memory DIMMs have been installed.
Install the two single voltage regulator modules
Ensure that the connector tabs (A) are pushed out in the
unlocked position before installing a new voltage regulator module.
Carefully grasp the module (B) along two edges and align
it with the connector.
Insert the module into the connector.
Push the connector tabs into the locked position.
Repeat these steps to install the other single voltage regulator
module.
Install the two voltage regulator module pairs
Install the voltage regulator modules, pair by pair.
Ensure that the connector tabs (A) are pushed out in the
unlocked position before installing the module (B).
Carefully grasp the module along two edges and align it with the
connector.
Insert the module into the connector.
Push the connector tabs into the locked position.
Repeat these steps to install the other module in the pair.
Repeat these steps to install the other pair of modules.
Install the VPD card
Press gently on the handle (A) to insert the VPD card (B) into
its slot on the system backplane.
Push the VPD card into place until it is fully seated.
Install the middle system divider
Align the two blue tabs (B) that secure the middle system
divider (A) with the two holes.
Slide the middle system divider down and into its position, and
align it with the pin (C) in the middle on the system backplane.
Tighten the two blue tabs (B) that secure the middle system
divider with the system chassis.
Install the TPMD card, if previously removed
Gently push the TPMD card (A) straight
into its slot on the system backplane.
Install the RAID enablement card, if previously
removed
Push the card (B) down in the direction shown, along the
sliders of the middle divider.
Align the card with its connector on the system backplane.
Push the tab (A) in the direction shown and gently push
the card down until it engages into its slot.
Release the tab (A) to lock the card into its slot.
Install the PCI front support
Lower the PCI front support (A) into its location on the
enclosure, aligning the tab with the hole on the back of the front
chassis.
Tighten the blue tab (B) that secures the PCI front support.
Install the auxiliary cache card, if previously
removed
Note: When installing the auxiliary
cache card, handle it by its edges, and not by the attached battery.
Squeeze the terra cotta latch (A) on top of the front support,
and swing it up in the open position.
Align the card (C) with its connector on the system backplane.
Push the latch (B) in the direction shown, and gently push
the card (C) down until it engages into its slot.
Release the latch (B) to lock the card into its slot.
Install all PCI adapters, if previously removed
Note: Reinstall the cards in the same
slot locations as before the repair.
If there is a long PCI adapter and if needed, squeeze the terra
cotta latch (D) on top of the front support, and swing it up
in the open position.
If needed, slide the latch in the direction of the arrow (A) to
let the PCI adapter slot accessible.
Carefully grasp the PCI adapter (C) by its top edge, and
align the PCI adapter with its connector on the system backplane.
Press the PCI adapter firmly into its connector.
Repeat these steps until all PCI adapters are installed.
Install the PCI adapter dividers
If needed, squeeze the terra cotta latch (C) on top of
the front support, and swing it up in the open position.
Grasp the PCI adapter divider by its top edge and align the back
edge of the divider with the retention notches (A) in the system
chassis.
Slide the front edge of the divider (B) into its slot.
Repeat these steps for the other PCI adapter dividers that need
to be installed.
Close the terra cotta latch (C) on top of the front support.
Install all GX adapters, if previously removed
Note: Reinstall the cards in the same
slot locations as before the repair.
If needed, slide the latch in the direction of the arrow (A) to
let the GX adapter slot accessible.
Align the GX adapter with its connector on the system backplane.
Gently push the GX adapter straight into the system.
Rotate the latches (C) in the direction shown until they
latch.
Repeat these steps to install a second GX adapter, if previously
removed.
Install the GX adapter divider
Align the GX adapter divider (A) with its sliders (B) and (C).
Slide the GX adapter divider down and into the system.
Install the Ethernet adapter
Check the latch (A) is in the open position to let the
Ethernet adapter slot accessible.
Carefully grasp the Ethernet adapter (B) by its blue handle,
and align the card with its connector on the system backplane.
Press the Ethernet adapter firmly into its connector.
Slide the latch (A) back in the direction of the arrow
to secure the Ethernet adapter.
Install the disk unit cage and backplane
Slide the replacement disk unit cage and backplane into the system
until you feel it engages and locks into place.
Rotate the handles in the direction shown to secure the disk unit
cage and backplane.
Connect the cables to the back of the disk
unit backplane
Media device cable (A) does not need to be touched.
Connect the media device cables (B) and (C) to their
connectors on the disk unit backplane.
Reconnect any other cables that were detached previously. The
illustration does not contain all cabling options.
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Install the operator panel
Carefully guide both operator panel cables (A) through
the cables conduit in the extension of the operator panel while gently
sliding the operator panel into the operator panel bay.
Connect the operator panel cables (A) to the operator panel.
Rotate the front of the operator panel upward and continue sliding
it into the bay until the operator panel engages and locks into place.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Install the power supply or both power supplies
While pushing the lever (A) down, carefully slide the power
supply into its location either E1 or E2 in the system.
Connect the power cable (B) to the power supply.
Repeat these steps to install the other power supply, if present.
Install the front cover
Position the cover on the front of the system unit so that the
two screws (C) align with the screw holes on the front of the
system unit (A).
Push the cover at points (B) to attach it to the front
of the system unit as shown in the following figure.
Tighten the two screws that secure the system unit to the rack.
Close the front rack door.
Reconnect all the external cables
Attention: To prevent damaging the FRU or the system, use
the following precautions before plugging cables into a connector
or adapter:
Make sure that you have the right type of cable for the
connector or adapter.
Make sure that the cable plug is correctly aligned with the
connector or adapter.
Make sure that the tongue on the HSL/RIO cable plug matches the
white location keys on the connector.
External cables were labeled before disconnection so that they
can be reconnected in exactly the same place after the repair.
Reconnect all external cables to the rear of the machine you are
servicing.
This can include cables on the following ports:
Serial
SPCN
GX
Ethernet
PCI
USB
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Close the back rack door.
Restore network connectivity
The service processor must connect to the network
to be accessible from the HMC.
How will the IP Address
of the Service Processor be managed?
Obtain an IP Address automatically from a DHCP
server
Enable network access to the service
processor by proceeding as follows:
If the network connection
uses the Dynamic Host Configuration Protocol (DHCP) to establish an
IP address, and uses the Hardware Management Console (HMC) as the
DHCP server, no additional configuration is necessary to enable network
access to the service processor. Perform the following steps:
Ensure that the service processor is connected to the existing
service network by verifying that the HMC cable is connected to the
HMC port on the system backplane.
If not already connected, connect all system power cables by plugging
them into power outlets. Note: Do not start the system at
this time.
Do you have network
access to the service processor?
Restore service processor settings through the ASMI
The Advanced System Management Interface (ASMI) is the interface
to the service processor that is required to perform general and
administrator-level service tasks, such as reading service
processor error logs, reading vital product data, setting up the
service processor, controlling the system power, and setting
service processor network ports.
The ASMI may also be referred to as the service processor
menus.
The ASMI can be accessed through https.
As the network connection uses static IP address assignments,
perform the following:
To know your service processor network ports, if necessary, you
can use the control panel in manual mode. Refer to service
functions to get control panel documentation in that case.
Connect a client with a Web browser directly to the service
processor network ports you previously noted. It could be something
like the following URLs:
https://169.254.2.147
https://169.254.3.147
If not already connected, connect all system power cables by
plugging them into power outlets.Note: Do not start the
system at this time.
Log on to the ASMI with the "admin" User ID and "admin"
default Password.
Change the "admin" User ID's Password and the "general"
User ID's Password when prompted.
To configure network access perform the following:
Click on Network Configuration under the Network
Services node.
On the right pane, configure eth0 and eth1
network interfaces, choose for Type of IP Address
'Static', set a Host name, an IP address, a
Subnet mask.
Restore service processor settings
With the network connection now configured
to use static IP address assignments, try to access the service processor
network ports.
Do you have network
access to the service processor?
If you are already connected to the ASMI, click Next to
continue.
Otherwise to access the ASMI through the Hardware Management
Console (HMC), complete the following steps:
Ensure that the server you are working with is selected.
Click Tasks.
Click Operations, then click Advanced System
Management (ASM).
Note: If there is more than one service processor, you
must select the primary service processor.
Set System Enclosure Type
The enclosure serial number is stored
in the I/O backplane. When an I/O backplane is replaced, the seven
digit serial number printed on a bar-coded label on the system unit,
needs to be manually inputted and stored in the new I/O backplane
using ASMI.
Note:To perform this operation, your authority level
must be Authorized Service Provider (ID: celogin).
To input the enclosure serial number:
On the ASMI Welcome pane, specify your user ID and password, and
click "Log In".
In the navigation area, expand "System Configuration" and "Program
Vital Product Data".
Select "System Enclosures". In the right pane, the current system
enclosures are displayed.
On the system being serviced, record the enclosure serial number
printed on the bar-coded label on the system unit.
Enter the enclosure serial number recorded from the system unit
in the "Enclosure serial number" field.
Click "Save settings" to update and save the enclosure serial
number.
Change the password of the admin user ID
when prompted by performing the following steps:
In the navigation area of the ASMI, expand Login Profile.
Select Change Password under Login Profile.
Specify the required information, and click Continue.
As a security measure, you are required to enter your
current user password in the Current password for current user
ID field.
Note: Passwords can be any combination
of up to 64 alphanumeric characters. The default password for the
admin User ID is admin. After your initial login to the ASMI,
the admin password must be changed.
Restore service processor settings
Set the system name.
The
system name can be changed to any valid ASCII string. It does not
have to follow the initialized machine type_model_serial number format.
To change the system name, perform the following:
In the navigation area of the ASMI, expand System Configuration.
Select System Name under System Configuration.
Enter the desired system name.
Click Save settings to update the system name to the new
value.
The new system name is displayed in the status frame,
the area where the Log out button is located. If another method,
such as the HMC, is used to change the system name, the status frame
does not reflect the change.
Restore service processor settings
Set the time-of-day.
In the navigation area of the ASMI, expand System
Configuration.
Select Time of Day under System
Configuration.
If the system is powered off, the right pane displays a form
that shows the current date (month, day, and year) and time (hours,
minutes, seconds).
Change either the date or the time or both, and click Save
settings.
Restore service processor settings
Reenter any of the following settings
that were previously changed through the ASMI, unless you want to
use the default settings.
Settings to be set include the following:
Power/Restart Control settings.
System Service Aids settings.
System Configuration settings, if not already done.
Network Services settings.
Performance Setup settings.
Login Profile settings.
Update the Location code
System configuration
Program vital product data
System enclosures
Location code
For example, DQxxxxx.
Restore service processor settings
Reset any service processor settings that you may have set
using operating system commands. You recorded these settings at the
beginning of this procedure.
If you choose to reset the HMC Access password, perform
the following:
From the HMC GUI (preferred method):
Expand the Systems Management folder in the navigation
tree pane.
Double click the Servers folder.
Use the checkbox to select a server, in the central panel.
Under the Operations folder, select Change
Password.
The value for managedsystem is the new service processor's
managed system name.
No value for --passwd is entered thereby allowing
authentication.
The value for newpasswd is the newpassword value.
Restore partition data on the service processor, if you had a
partition in your system
Profile data stored in the managed server has been cleared or
corrupted.
To recover profile data using the HMC, proceed as follows:
Expand the Systems Management folder in the navigation
tree pane.
Double click the Servers folder.
Use the checkbox to select a server, in the central panel.
In the Configuration folder if you have the Manage
Partition Data folder, select Restore.
Update vital product data
If your system is running IBM i and
is not managed by the HMC, you must update the load source after replacing
the system backplane.
Note:
To update the load
source without using the HMC, do the following:
Load the I_BASE_01 Licensed Internal Code optical media into the
device that is defined for the system and access it to perform an
initial program load (IPL). Set the operator panel to 01 D M.
Note:This
IPL can take several minutes.
When the Select a Language Group screen appears, press Enter to
select the default language feature 2924 (English).
Note:To change
the language feature, type the language feature that appears on the
media that contains the operating system; then, press Enter.
Confirm
the language feature by pressing Enter.
The Install Licensed Internal Code display appears; select option
2 (Work with Dedicated Service Tools (DST)) and press Enter.
Use
the Dedicated Service Tools to make sure the disk units, including
the Load Source, are reporting correctly and that there are no errors
that might prevent the IPL from disk. When all errors have been resolved
and the Load Source disk is reporting in correctly, continue with
the next step.
From the Work with Dedicated Service Tools (DST) screen, select option
2 (Work with disk units) and press Enter.
Select option 8 (Update system vital product data) to identify
the location of the load source disk unit. Press Enter.
The Update System Vital Product Data display appears. Press Enter
to confirm that you want the vital product data to be written.
Press F12 twice.
Press 1 and Enter to exit DST. Use the system control panel
to perform a delayed power-off. Change the IPL mode to B; then, power
on the system to perform an IPL from disk.
Use this procedure to service the thermal power management device
(TPMD) card.
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the TPMD card
Gently pull the TPMD card (A) straight
up and out of its slot on the system backplane.
Install the TPMD card
Gently push the TPMD card (A) straight
into its slot on the system backplane.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Use this procedure to service a pair of voltage regulator
modules.
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Remove the voltage regulator module pair
Locate the voltage regulator module pair. You will need to remove
both voltage regulator modules of the pair.
Push the connector tabs (A) out and then down to unlock
the module.
Pull the module (B) out of the connector.
Repeat these steps to remove the other module of the pair.
Install a voltage regulator module pair
Ensure that the connector tabs (A) are pushed out in the
unlocked position before installing a new module.
Carefully grasp the module (B) along two edges and align
it with the connector.
Insert the module into the connector.
Push the connector tabs into the locked position.
Repeat these steps to install the other voltage regulator module
in the pair.
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Use this procedure to service a single voltage regulator
module.
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Remove a single voltage regulator module
Locate the voltage regulator module.
Push the connector tabs (A) out and then down to unlock
the module.
Pull the module (B) out of the connector.
Install a single voltage regulator module
Ensure that the connector tabs (A) are pushed out in the
unlocked position before installing a new voltage regulator module.
Carefully grasp the module (B) along two edges and align
it with the connector.
Insert the module into the connector.
Push the connector tabs into the locked position.
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Use this procedure to service the vital product data (VPD)
card.
Attention: The VPD card contains data which is vital to
system operation:
Machine type, model, and serial number
System brand
System unique ID (SUID)
Activation codes for Capacity on Demand (COD) and Virtualization
Engine Technologies (VET) (if applicable)
Note:If you plan to replace the VPD card and have the replacement
card available, you can contact the following e-mail address from
8 a.m. to 5 p.m. U.S. Central Time, Monday through Friday, to obtain
replacement activation codes prior to repair. You must supply machine
type and serial number, and the part number and serial number of the
replacement VPD card. For System p® systems contact pcod@us.ibm.com, and for System i® systems contact icod@us.ibm.com.
Save the system identifiers
On the ASMI Welcome pane, if you have not already logged in, specify
your userid and password, and click Log in.
Note: To
perform this operation, your authority level must be Administrator
or Authorized service provider.
In the navigation area, expand System Configuration and
then Program Vital Product Data.
In the navigation area, select System Brand under Program
Vital Product Data.
Manually record the value for the System Brand, which appears
in the right pane.
In the navigation area, select System Keywords under Program
Vital Product Data.
Manually record the values for the Machine type-model, System
serial number, System unique ID, and (if applicable) activation
codes for Capacity on Demand (COD) and Virtualization Engine
Technologies (VET) , which appear in the right pane.
Note:If you
are unable to manually save the system identifiers, contact the next
level of support.
Shut down the partitions and power off the
system
This FRU cannot be serviced concurrently. Every
partition must be shut down and the system powered off to continue
the repair.
Authorization must come from the
customer to shut down all running partitions and power off the
system.
If the customer will not allow the partitions to be
shut down or the system to be powered off, delay the service procedure.
If the customer is using a secondary HMC to manage the system, make
sure they are not powering on the system at this time.
Disconnect the power cords
Open the back rack door on the unit you are servicing.
Identify the system unit you are servicing in the rack.
Disconnect all power cords from the unit you are servicing.
Place into service position
Note to expansion unit users: The
instructions in this procedure are written based on the rack model.
Expansion unit users can still use this procedure. However, users
of expansion units should ignore specific references to rack-only
features, such as rack doors, rack thumbscrews, and rack-specific
FRU orientation.
Open the front rack door.
Identify the system unit you are servicing in the rack.
Remove the two screws (A) (if present) that secure the
system unit (B) to the rack.
Place into service position (continued)
Notes:
When placing the system into the service position, it is essential
that all stability plates are firmly in position to prevent the rack
from toppling. Ensure that only one system unit is in the service
position at a time.
Ensure that the cables at the back of the system unit do not catch
or bind as you pull the unit forward in the rack.
When the system unit rails are fully extended, the rail safety
latches lock into place. This action prevents the system from being
pulled out too far.
While holding the system unit release latches (A) down
on both the left and right sides, pull the system unit (B) out
from the rack until the rails are fully extended and locked.
Remove the service access cover
Loosen the two thumbscrews (A) located at the back of the
cover.
Slide the cover (B) toward the back of the system unit.
When the front of the service access cover has cleared the upper frame
ledge, lift the cover up and off the system unit.
Attention: For proper cooling and air flow, re-install
the cover before turning on the system. Operating the system without
the cover for more than 30 minutes could damage the system components.
Remove the fans
Push the latch (A) upward to disengage the fan from the
fan cage.
Pull the fan (B) out of the fan cage.
Repeat these steps until all fans are removed from the fan cage.
Remove the fan cage
Pull the four retaining tabs (A) that secure the fan cage
to its enclosure.
Lift the fan cage (B) straight up and out of the enclosure.
Remove the VPD card
Press gently on the handle (A) to unlock the VPD card (B) from
its slot on the system backplane.
Pull the VPD card out of its slot.
Install the VPD card
Press gently on the handle (A) to insert the VPD card (B) into
its slot on the system backplane.
Push the VPD card into place until it is fully seated.
Install the fan cage
Check that the four retaining tabs are in open position.
Lower the fan cage (A) into its location on the enclosure,
aligning the blue tabs with the holes.
Push firmly on the fan cage so that you are sure it fits into
its position.
Tighten the four retaining tabs (B) securing the fan cage
to its enclosure.
Install the fans
Lower the fan (A) into its location in the fan cage.
Push down on the fan until it locks into place.
Secure the fan by closing the latch (B).
Repeat these steps until all fans are installed.
Install the service access cover
Place the service access cover (A) on top of the system,
about 25 mm (1 in.) from the upper chassis ledge.
Hold the service access cover against the system unit and slide
it toward the front of the system. The tabs of the service access
cover slide beneath the upper chassis ledge.
Align the two thumbscrews (B) located on the back of the
service access cover with the two holes on the back of the system
chassis.
Tighten the thumbscrews to secure the service access cover.
Place into operating position
Note: When placing the system into
operating position, ensure that the cables at the back of the system
do not catch or bind as you push the system unit back into the rack.
Unlock the rail safety latches (B) by sliding them toward
the front of the system.
Push the system unit (A) back into the rack until both
system-unit release latches have locked into position.
Place into operating position (continued)
Replace and tighten the two screws (B) that secure the
system unit (A) to the rack.
Close the front rack door of the unit you are servicing.
Install the power cords
If you removed the power cords, perform the
following steps.
Identify the system unit you are servicing in the rack.
Connect all power cords to the unit you are servicing.
Close the back rack door.
Power on the system.
Power on the system.
Access the ASMI
If you are already connected to the ASMI, click Next to
continue.
Otherwise to access the ASMI through the Hardware Management
Console (HMC), complete the following steps:
Ensure that the server you are working with is selected.
Click Tasks.
Click Operations, then click Advanced System
Management (ASM).
Note: If there is more than one service processor, you
must select the primary service processor.
Set the system identifiers
On the ASMI Welcome pane, if you have not already logged in, specify
your userid and password, and click Log In.
Note: To
perform this operation, your authority level must be Administrator
or Authorized service provider.
In the navigation area, expand System Configuration and Program
Vital Product Data.
Select System Brand.
If the system brand is not set, and only in that case, enter the
correct system brand and click Continue.
Note: If
you do not know the correct system brand, contact your next level
of support.
Select System Keywords under Program Vital Product Data.
If the backed up system keywords are correct, click Save settings.
Otherwise, enter the values for the Machine type-model, System
serial number, System unique ID, and (if applicable) activation
codes for Capacity on Demand (COD) and Virtualization Engine
Technologies (VET). Set the Reserved field to blank spaces unless
directed otherwise by Level 4 technical support.
Note: If
you do not know the system unique ID, contact your next level of support.
You cannot boot the system until valid values are entered for all
fields. You can change these entries only once.
Click Save settings to update the system keywords and save
them to the VPD.
If the original problem was that an enclosure would not power
on and you have another FRU to replace, locate and replace the next
field-replaceable unit (FRU).
If the next FRU in the FRU list is an isolation procedure, perform
the isolation procedure.
If the original problem was that an enclosure would not power
on and you have an isolation procedure to complete, perform the isolation
procedure.
If the original problem was that an enclosure would not power
on and there are no more FRUs or isolation procedures in the FRU list,
contact your next level of support.
If you have a new problem, perform problem analysis and repair
the new problem.
If the original problem was a failing disk drive that contained
the operating system software, go to step 5.
If the original problem was that the operating system would not
load and you have another FRU to replace, go to
your FRU locations section to locate the next FRU.
If the next FRU in the FRU list is an isolation procedure, perform
the isolation procedure.
If the original problem was that the operating system would not
load and you have an isolation procedure to complete, perform the
isolation procedure.
If the original problem was that the operating system would not
load and there are no more FRUs or isolation procedures in the FRU
list, contact your next level of support.
If you have a new problem, perform problem analysis and repair
the new problem.
Run stand-alone diagnostics either
from a CD or from a Network Installation Management (NIM) server.
Did you encounter any problems?
No
Reinstall the operating system and continue with step 5.
Yes
If the original problem still exists, replace the field-replaceable
unit (FRU) or perform the isolation procedure that is next in the
FRU list. If you have reached the end of the FRU list, contact your
next level of support.
If the original problem still exists, replace the FRU or perform
the isolation procedure that is next in the FRU list. If you have
reached the end of the FRU list, contact your next level of support.
If the Resource Repair Action menu is already
displayed, go to step 9;
otherwise, perform the following steps:
Log into the operating system either with root authority (if needed,
ask the customer to enter the password) or use the CE login.
Enter the diag -a command and check for missing
resources. Follow any instructions that display. If an SRN displays,
suspect a loose card or connection. If no instructions display, no
resources were detected as missing. Continue with the next step.
Perform the following steps:
Enter diag at the command prompt.
Press Enter.
Select the Diagnostics Routines option.
When the Diagnostic Mode Selection menu displays, select System
verification.
When the Diagnostic Selection menu displays, select the All
Resources option or test the FRUs you exchanged, and any
devices that are attached to the FRU(s) you exchanged, by selecting
the diagnostics for the individual FRU.
Did the Resource Repair Action menu (801015) display?
Did the Testing Complete, no trouble was found
menu (801010) display?
Yes
Use the Log Repair Action option, if not
previously logged, in the TASK SELECTION menu to update the AIX error log. If the repair action
was reseating a cable or adapter, select the resource associated with
that repair action.
If the resource associated with your action
is not displayed on the resource list, select sysplanar0.
Note:If
the system attention indicator is on, this action will set it back
to the normal state.
If the original problem still exists, replace the FRU or perform
the isolation procedure that is next in the FRU list. If you have
reached the end of the FRU list, contact your next level of support.
When a test is run on a resource in system verification
mode, that resource has an entry in the AIX error
log. If the test on that resource was successful, the Resource Repair
Action menu displays.
After replacing a FRU, you must select the
resource for that FRU from the Resource Repair Action menu. This updates
the AIX error log to indicate
that a system-detectable FRU has been replaced.
Note:If the system
attention indicator is on, this action will set it back to the normal
state.
Perform the following steps:
Select the resource that has been replaced from the Resource Repair
Action menu. If the repair action was reseating a cable or adapter,
select the resource associated with that repair action. If the resource
associated with your action is not displayed on the resource list,
select sysplanar0.
Press Commit after you make your selections.
Did another Resource Repair Action (801015) display?
No
If the No Trouble Found menu displays, go to step 11.
Yes
Continue with the next step.
The parent or child of the resource you just
replaced might also require that you run the Resource Repair Action
service aid on it.
When a test is run on a resource in system verification
mode, that resource has an entry in the AIX error
log. If the test on the resource was successful, the
Resource Repair Action menu displays.
After replacing that FRU,
you must select the resource for that FRU from the Resource Repair
Action menu. This updates the AIX error
log to indicate that a system-detectable FRU has been replaced.
Note:If
the system attention indicator is on, this action will set it back
to the normal state.
Perform the following steps:
From the RESOURCE REPAIR ACTION menu, select the parent or child
of the resource that has been replaced. If the repair action was reseating
a cable or adapter, select the resource associated with that repair
action. If the resource associated with your action is not displayed
on the resource list, select sysplanar0.
Press COMMIT after you make your selections.
If the No Trouble Found menu displays, continue with the next
step.
If you changed the service processor or network
settings, as instructed in previous MAPs, restore the settings to
the value they had prior to servicing the system. If you ran stand-alone
diagnostics from CD-ROM, remove the stand-alone diagnostics CD-ROM
from the system.
Did you perform service on a RAID subsystem
involving changing of the PCI RAID adapter cache card or changing
the configuration?
Note:This information does not apply to the
PCI-X RAID adapter or cache.
Use the Recover Options selection
to resolve the RAID configuration. To do this, perform the following
steps:
On the PCI SCSI Disk Array Manager display, select Recovery
options.
If a previous configuration exists on the replacement adapter,
this must be cleared. Select Clear PCI SCSI Adapter Configuration and
press F3.
On the Recovery Options screen, select Resolve PCI
SCSI RAID Adapter Configuration.
On the Resolve PCI SCSI RAID Adapter Configuration screen, select Accept
Configuration on Drives.
On the PCI SCSI RAID Adapter selections menu, select the adapter
that you changed.
On the next screen, press Enter.
When you see the Are You Sure selection menu, press Enter to continue.
If you see a Failed status message, verify that
you selected the correct adapter, and then repeat this procedure.
When the recovery is complete, exit the operating system.
Reboot the operating system and continue with the close of call procedure.
Yes
If the original problem still exists, replace the field-replaceable
unit (FRU) or perform the isolation procedure that is next in the
FRU list. If you have reached the end of the FRU list, contact your
next level of support.
Use the service action log or serviceable event
view (if the system is managed by an HMC) to look for any reference
codes that are related to this IPL (see Using the Service Action Log). Are there any reference codes that are related to this IPL?
Yes: Continue with the next step.
No: If the problem was related to removable
media or communications, perform the verification procedures in the Service functions to verify
that the problem is corrected. Then return the system to the customer
and have the customer verify the system date and time. This
ends the procedure.
Is the new reference code the same as the original
reference code?
Yes: Continue with the next step.
No: A new symptom might have occurred.
Go to the Start of call procedure. This
ends the procedure.
Are there any other failing items that remain
to be replaced?
Yes: Replace the next failing item listed
for this reference code. This ends the procedure.
No: Contact your next level of support
for assistance. This ends the procedure.
Was concurrent maintenance performed on an
optical storage unit?
Yes: The product activity log and service
action log, in most cases, contain a reference code for the optical
storage unit when concurrent maintenance is performed. You can ignore
this reference code. Perform the following:
- Perform the verification procedures in the Service functions topic
to verify that the problem is corrected.
- Return the system to the customer and have the customer verify
the system date and time. This ends the procedure.
No: Continue with the next step.
Use the service action log to look for any
new reference codes (see Using the Service Action Log).
Are there any new reference codes?
Is the new reference code the same as the original
reference code?
Yes: Continue with the next step.
No: A new symptom might have occurred.
Go to the Start of call procedure to
determine the cause of the problem. This ends the procedure.
Are there any other failing items that need
to be replaced?
Yes: Replace the next failing item listed
for the reference code. This ends the procedure..
No: Contact your next level of support
for assistance. This ends the procedure.
Are you working with a tape device?
Yes: Perform the verification procedures
in the Service functions to verify
that the problem is corrected. After the verification test is complete,
the tape device description will be set to the failed state because
a resource change was detected. Perform the following tasks:
- Vary the tape device description off and then on.
- Return the system to the customer and have the customer verify
the system date and time. Then go to Verifying the repair from the
HMC. This ends the procedure.
No: Continue with the next step.
Are you working with an IOP or an IOA?
Yes: Use the display hardware configuration
service function to check for any missing or failed hardware:
- On the command line, enter the STRSST (Start
System Service Tools command). If you cannot get to SST, select DST.
Do not IPL the system or partition to get to DST.
- On the Start Service Tools Sign On display, enter the user
ID with the service authority and password.
- Select Start a service tool -> Hardware service manager -> Logical
hardware resources -> System bus resources.
- Select the function key for Include nonreporting
resources.
- If the IOP and IOA that you just replaced is a failed or non-reporting
resource, the problem has not been fixed. Continue to the next failing
item in the failing item list. This ends the procedure.
No: Perform the verification procedures
in the Service functions topics
to verify that the problem is corrected. Resources that usually vary
on automatically during an IPL, or that were previously varied on
manually, might need to be varied on again after the verification
procedures are complete. Return the system to the customer and have
the customer verify the system date and time. This ends
the procedure.
Chapter 3. Closing a service call
Perform these procedures to close problem numbers, clear
hardware messages, and prepare the server to return to the customer.
Follow this checklist before performing the procedures:
Return the server to the state that the customer normally uses
such as IPL type, IPL mode, and the way the system is configured or
partitioned.
Attention: Before returning the system
to the customer, remove the system from service mode. If the system
is left in service mode, it automatically places a call for service
every two hours.
While you were performing the problem analysis on the original
serviceable event, other serviceable events might have been opened.
Close all serviceable events that were opened as a result of your
service activity.
Ensure that server verification has been performed and no problems
require additional service actions.
If the repair was done using the Hardware Management Console (HMC) online repair procedures,
ensure that the original serviceable event is now closed.
Record the system reference code
(SRC) or symptom and the location code of the field-replaceable unit
(FRU) you replaced, for future reference. Is the server managed by
an HMC?
On the HMC, open Manage
Serviceable Events and examine the service action event
log for any open service action events.
Are there any service action
events that are open?
Yes: Continue with the next step.
No: If the system attention LED is still on, turn off the
LED as described in Activating and deactivating LEDs. Return
the system to the customer. This completes the repair.
Record the list of open service
action events.
From the list of serviceable
events recorded in step 4, perform the
following step 6 through
step 32 for
each open service action event.
Determine the error class of
the serviceable event. Record for future use.
Examine the details of the open
service action event.
Is the error code that is associated with
this service action event the same as recorded in Step 1?
Begin a new list of Axx partitions
by copying the list of partitions obtained in step 11. Go to step 16.
Add the partition list obtained
in step 11 to
the existing list of Axx partitions obtained from
processing previous service action events in this MAP.
Remove all entries in the list
of all partitions you recorded in step 11. If you are
referred to the list of partitions obtained in step 11 in future
steps, the list is empty. Go to step 17.
Select and highlight the service
action event from the Error Associated With This Serviceable Event
window.
Click Close Event.
Add comments for the serviceable
event. Include any unique additional information. Click OK.
The following steps will add or update FRU information.
Did you replace, add, or modify
a FRU of the open service action event?
Perform the following steps
for each entry in the list of all partitions you recorded in step 11, except the
partition you were using to debug the original problem.
From the HMC virtual terminal
window of a partition in the list of all partitions, type diag at
the AIX command prompt.
When the diagnostic operating
instructions are displayed, do the following steps:
Press Enter.
Select the Task Selection option.
Select the Log Repair option.
Select the resource associated with the repair action. If the
repair action was reseating a cable or adapter, select the resource
associated with that repair action. If the resource associated with
your repair action is not displayed on the Resource List, select sysplanar0.
Click Commit after you have made your selection.
Note: If the terminal type is not defined,
you are prompted to define it before you can proceed.
Exit from diagnostics in this
partition and return to the AIX prompt.
Have all the partitions in the
list of all the partitions you recorded in step 11 been processed?
Yes: Continue with the next step.
No: Go to step 24 to process
the next partition in the list you recorded in step 11.
Have all the serviceable events
recorded in step 4 been
processed?
Yes: Continue with the next step.
No: Go to step 5 and process
the next service action event in the list of serviceable events recorded
in step 4.
While processing all service
action events, were you directed to step 14?
Yes: Continue with the next step.
No: If the system attention LED is still on, turn off the
LED as described in Activating and deactivating LEDs. Return
the system to the customer. This completes the repair.
Note: If
during the processing of the list of open service action events, some
service action events remained open, further service actions might
be required to complete the repair.
Perform the following steps
for each entry in the list of Axx partitions you
began recording in step 14, except the
partition you were using to debug the original problem.
From the HMC virtual terminal
window of a partition in the list of Axx partitions,
type diag at the AIX command
prompt.
When the diagnostic operating
instructions are displayed, do the following steps:
Press Enter.
Select the Task Selection option.
Note: If the terminal
type is not defined, you are prompted to define it before you can
proceed.
Select the Log Repair option.
Select the resource associated with the repair action. If the
repair action was reseating a cable or adapter, select the resource
associated with that repair action. If the resource associated with
your repair action is not displayed on the Resource List, select sysplanar0.
Click Commit after you have made your selection.
Exit from diagnostics in this
partition and return to the AIX prompt.
Have all the partitions in the
list of Axx partitions you began recording in step 14 been processed?
Yes: Continue with the next step.
No: Go to step 34 to process
the next partition in the list you recorded in step 14.
If the system attention LED is still on, turn
off the LED as described in Activating and deactivating LEDs.
This completes the repair. Return the system to the customer.
Note: If
during the processing of the list of open service action events, some
service action events remained open, further service actions might
be required to complete the repair.
Closing a service call using Integrated Virtualization Manager
Perform these procedures to close problem numbers, clear
hardware messages, and prepare the server to return to the customer.
Follow this checklist before performing the procedures:
Return the server to the state that the customer normally uses,
such as IPL type, IPL mode, and the way the system is configured or
partitioned.
Attention: Before returning the system
to the customer, remove the system from service mode. If the system
is left in service mode, it automatically places a call for service
every two hours.
While you were performing the problem analysis on the original
serviceable event, other serviceable-event numbers might have been
opened. Close all serviceable events that were opened as a result
of your service activity.
Ensure that server verification has been performed and there are
no problems that require additional service actions.
If the repair was done using the Integrated Virtualization Manager
(IVM) online repair procedures, ensure that the original serviceable
event is now closed.
Record the system reference
code (SRC) or symptom and the location code of the field-replaceable
unit (FRU) you replaced, for future reference.
On the IVM, open Manage
Serviceable Events and look at existing serviceable events.
Are there any service action
events that are open?
Yes: Continue with the next step.
No: If the system attention LED is still on, turn off the
LED as described in Activating and deactivating LEDs. Return
the system to the customer. This completes the repair.
Record the list of open service
action events.
From the list of serviceable
events recorded in step 4,
perform step 6 through
step 30 for
each open service action event.
Determine the error class
of the serviceable event. Record for future use.
Examine the details of the
open service action event.
Is the error code associated with this service
action event the same as recorded in step 1?
Begin a new list of Axx partitions
by copying the list of partitions obtained in step 11.
Go to step 16.
Add the partition list obtained
in step 11 to
the existing list of Axx partitions obtained from
processing previous service action events in this MAP.
Remove all entries in the
list of all partitions you recorded in step 11.
If you are referred to the list of partitions obtained in step 11 in
future steps, the list is empty. Go to step 17.
Select and highlight the
service action event from the Manage Serviceable Events window.
Click Close Event.
Add comments for the serviceable
event. Include any unique additional information. Click OK.
Add or update FRU information:
Did you replace, add, or modify a FRU of the
open service action event?
Perform the following steps
for each entry in the list of all partitions you recorded in step 11,
except the partition you were using to debug the original problem.
From the IVM virtual terminal
window of a partition in the list of all partitions, type diag at
the AIX command prompt.
When the diagnostic operating
instructions are displayed, do the following steps:
Press Enter.
Select the Task Selection option.
Select the Log Repair option.
Select the resource associated with the repair action. If the
repair action was reseating a cable or adapter, select the resource
associated with that repair action. If the resource associated with
your repair action is not displayed on the Resource List, select sysplanar0.
Click Commit after you have made your selection.
Note: If the terminal type is not defined,
you are prompted to define it before you can proceed.
Exit from diagnostics in
this partition and return to the AIX prompt.
Have all the partitions in
the list of all partitions you recorded in step 11 been
processed?
Yes: Continue with the next step.
No: Go to step 25 to
process the next partition in the list you recorded in step 11.
Have all the serviceable
events recorded in step 4 been
processed?
Yes: Continue with the next step.
No: Go to step 5 and
process the next service action event in the list of serviceable events
recorded in step 4.
While processing all service
action events, were you directed to step 14?
Yes: Continue with the next step.
No: If the system attention LED is still on, turn off the
LED as described in Activating and deactivating LEDs. Return
the system to the customer. This completes the repair.
Note: If
during the processing of the list of open service action events, some
service action events remained open, further service actions might
be required to complete the repair.
Perform the following steps
for each entry in the list of Axx partitions you
began recording in step 14,
except the partition you were using to debug the original problem.
From the IVM virtual terminal
window of a partition in the list of Axx partitions,
type diag at the AIX command
prompt.
When the diagnostic operating
instructions are displayed, do the following steps:
Press Enter.
Select the Task Selection option.
Note: If the terminal
type is not defined, you are prompted to define it before you can
proceed.
Select the Log Repair option.
Select the resource associated with the repair action. If the
repair action was reseating a cable or adapter, select the resource
associated with that repair action. If the resource associated with
your repair action is not displayed on the Resource List, select sysplanar0.
Click Commit after you have made your selection.
Exit from diagnostics in
this partition and return to the AIX prompt.
Have all the partitions in
the list of Axx partitions you began recording
in step 14 been
processed?
Yes: Continue with the next step.
No: Go to step 32 to
process the next partition in the list you recorded in step 14.
If the system attention LED is still on, turn
off the LED as described in Activating and deactivating LEDs.
This completes the repair. Return the system to the customer.
Note: If, during the processing of the list
of open service action events, some service action events remained
open, further service actions might be required to complete the repair.
Closing a service call using AIX or Linux
If the server is not connected to an Hardware Management Console (HMC) and not using Integrated
Virtualization Manager (IVM), perform these procedures to close problem
numbers, clear hardware messages, and prepare the server to return
to the customer.
Follow this checklist before performing the procedures:
Return the server to the state that the customer normally uses,
such as IPL type, IPL mode, and the way the system is configured or
partitioned.
Attention: Before returning the system
to the customer, remove the system from service mode. If the system
is left in service mode, it automatically places a call for service
every two hours.
While you were performing the problem analysis on the original
serviceable event, other serviceable-event numbers might have been
opened. Close all serviceable events that were opened as a result
of your service activity.
Ensure that server verification has been performed and that no
problems require additional service actions.
If the repair was done using the IVM online repair procedures,
ensure that the original serviceable event is now closed.
Did you use an AIX diagnostics service aid hot-swap operation
to change the FRU?
Do you have any field-replaceable
units (FRUs) (for example cards, adapters, cables, or devices) that
were removed during problem analysis that you want to put back into
the system?
Note:If the system planar or battery has been replaced
and you are loading diagnostics from a server over a network, it might
be necessary for the customer to set the network boot information
for this system before diagnostics can be loaded. The system time
and date information should also be set when the repair is completed.
Yes: Reinstall all of the FRUs that were removed during
problem analysis. Go to step 3
No: Continue with the next step.
Is the system or logical partition
that you are performing a repair action on running the AIX operating system?
Note: If, during the processing of the
list of open service action events, some service action events remained
open, further service actions might be required to complete the repair.
Return
the server to the state that the customer normally uses, such as IPL
type, IPL mode, and the way the system is configured or partitioned.
This might require you to reboot the operating system.
Attention: Before returning the system to the customer, remove
the system from service mode. If the system is left in service mode,
it automatically places a call for service every two hours.
Complete the following steps:
If the system supports slow boot (see Performing a slow boot),
do a slow boot on the system. If the system does not support slow
boot, do a normal boot.
Power on the system.
Wait until the AIX operating
system login prompt displays or until system activity on the operator
panel or display apparently has stopped.
If the Resource Repair Action menu
is already displayed, go to 12;
otherwise, do the following steps:
Log into the operating system, either with root authority (if
needed, ask the customer to enter the password) or use the CE login.
Enter the diag -a command and check for missing
resources. Follow any instructions that display. If an system request
number (SRN) displays, suspect a loose card or connection. If no instructions
display, no resources were detected as missing. Continue with 9.
Complete the following steps:
Enter diag at the command prompt.
Press Enter.
Select the Diagnostics Routines option.
When the Diagnostic Mode Selection menu displays, select Problem
determination.
When the Advanced Diagnostic Selection menu displays, select the All
Resources option, or test the FRUs you exchanged, and
any devices that are attached to the FRUs you exchanged, by selecting
the diagnostics for the individual FRU.
Did the Resource Repair Action menu (801015) display?
Use the Log Repair
Action option, if not previously logged, in the TASK SELECTION
menu to update the AIX error
log. If the repair action was reseating a cable or adapter, select
the resource associated with that repair action.
If the resource associated with your action
is not displayed on the resource list, select sysplanar0.
Note:If the system attention indicator is on, this will set it back
to the normal state. Go to step 14.
When a test is run on a resource
in system verification mode, and that resource has an entry in the AIX error log, if the test on the
resource was successful, the Resource Repair Action menu displays.
After replacing a FRU, you must select the
resource for that FRU from the Resource Repair Action menu. This updates
the AIX error log to indicate
that a system-detectable FRU has been replaced.
Note:If the system
attention indicator is on, this action will set it back to the normal
state.
Do the following steps:
Select the resource that has been replaced from the Resource Repair
Action menu. If the repair action was reseating a cable or adapter,
select the resource associated with that repair action. If the resource
associated with your action is not displayed on the resource list,
select sysplanar0.
Press Commit after you make your selections.
Did another Resource Repair Action (801015)
display?
Yes: Continue with the next step.
No: If the No Trouble Found menu displays, go to step 14.
The parent or child of the resource
you just replaced might also require that you run the Resource Repair
Action service aid on it.
When a test is run on a resource in system
verification mode, and that resource has an entry in the AIX error log, if the test on the resource was
successful, the Resource Repair Action menu displays.
After
replacing that FRU, you must select the resource for that FRU from
the Resource Repair Action menu. This updates the AIX error log to indicate that a system-detectable
FRU has been replaced.
Note:If the system attention indicator
is on, this action will set it back to the normal state.
Do the following steps:
From the Resource Repair Action menu, select the parent or child
of the resource that has been replaced. If the repair action was reseating
a cable or adapter, select the resource associated with that repair
action. If the resource associated with your action is not displayed
on the resource list, select sysplanar0.
If you changed the service processor
or network settings, as instructed in previous MAPs, restore the settings
to the value they had prior to servicing the system. If you ran stand-alone
diagnostics from CD-ROM, remove the stand-alone diagnostics CD-ROM
from the system.
Did you perform service on a RAID subsystem
involving changing of the PCI RAID adapter cache card or changing
the configuration?
Note:This does not refer to the PCI-X RAID adapter
or cache.
Use the Recover Options selection
to resolve the RAID configuration. To do this, do the following steps:
On the PCI SCSI Disk Array Manager dialog, select Recovery
options.
If a previous configuration exists on the replacement adapter,
this must be cleared. Select Clear PCI SCSI Adapter Configuration and
press F3.
On the Recovery Options dialog, select Resolve PCI
SCSI RAID Adapter Configuration.
On the Resolve PCI SCSI RAID Adapter Configuration dialog, select Accept
Configuration on Drives.
On the PCI SCSI RAID Adapter selections menu, select the adapter
that you changed.
On the next dialog, press Enter.
When you see the Are You Sure selection menu, press Enter to continue.
You should see an OK status message when the
recover is complete. If you get a Failed status message,
verify that you selected the correct adapter, and then repeat this
procedure. When recover is complete, exit the operating system.
The system hardware is functioning
correctly. Return the server to the state that the customer normally
uses, such as IPL type, IPL mode, and the way the system is configured
or partitioned.
Attention: Before returning the
system to the customer, remove the system from service mode. If the
system is left in service mode, it automatically places a call for
service every two hours.
Activating and deactivating LEDs
You can use these procedures to activate or deactivate
LEDs using the Hardware Management Console (HMC) or the Advanced System
Management Interface (ASMI).
Deactivating a system attention LED or partition LED using
the HMC
You can deactivate a system attention LED or a logical
partition LED if you decide that a problem is not a high priority
and you decide to repair the problem at a later time.
If you want to be alerted if another problem occurs, you
must deactivate the system attention LED so that it can be activated
again if another problem occurs.
To deactivate a system attention
LED using the HMC, complete the following steps:
In the navigation area, open Systems management.
Select the server you are working on by checking the box
next to its name.
Open Operations.
Open LED Status.
Select View System Attention. The system attention LED window opens. The selected system and
its LED state are displayed in the upper part of the window. The logical
partition and its LED state are displayed in the lower part of the
window. From the system attention LED window, you can deactivate both
the system attention LED and the logical partition LED.
Select Deactivate System Attention LED from
the Action menu. A confirmation window is displayed that
provides the following information:
A verification that the system attention LED was deactivated.
An indication that there still might be open problems within the
system.
An indication that you cannot activate the system attention LED.
Select one of the logical partitions in the lower table,
and select Deactivate partition LED from the
Partition Operations menu. A confirmation window is displayed
that provides the following information:
A verification that the logical partition LED was deactivated.
An indication that there still might be open problems within the
logical partition.
An indication that you cannot activate the logical partition LED.
Activating or deactivating an identify LED using the HMC
You can activate or deactivate an identify LED for components
attached to the system.
The system provides several LEDs that help identify various
components, such as enclosures or field-replaceable units (FRUs),
in the system. For this reason, they are called identify LEDs.
You
can activate or deactivate the following types of identify LEDs:
Identify LED for an enclosure If you want
to add an adapter to a specific drawer (enclosure), you need to know
the machine type, model, and serial number (MTMS) of the drawer. To
determine whether you have the correct MTMS for the drawer that needs
the new adapter, you can activate the LED for a drawer and verify
that the MTMS corresponds to the drawer that requires the new adapter.
Identify LED for a FRU associated with a specified
enclosure If you want to hook up a cable to a specific
I/O adapter, you can activate the LED for the adapter, which is a
field replaceable unit (FRU), and then physically check to see where
you should hook up the cable. This is especially useful when you have
several adapters with open ports.
To activate or deactivate an identify LED for an enclosure
or FRU, follow these steps:
In the navigation area, open Systems management.
Select the server you are working on.
Click Operations -> LED Status -> Identify LED. The Identify LED, Select Enclosure window opens.
To activate or deactivate an identify LED for an enclosure,
select an enclosure from the table, and click either Activate
LED or Deactivate LED. The
associated LED is either turned on or off.
To activate or deactivate an identify LED for a FRU, select
an enclosure from the table, and then select Selected -> List FRUs.
Select one or more FRUs from the table, and click either Activate
LED or Deactivate LED. The
associated LED is either turned on or off.
Deactivating a system attention LED or logical
partition LED using the Advanced System Management Interface
You can deactivate a system attention LED or a logical
partition LED using the Advanced System Management Interface (ASMI).
The system attention indicator provides a visual signal
that the system as a whole requires attention or service. Each system
has a single system attention indicator. When an event occurs that
either needs your intervention or that of service and support, the
system attention indicator lights continuously. The system attention
indicator is turned on when an entry is made in the service processor
error log. The error entry is transmitted to the system error log
and the operating system error log.
To perform this operation,
your authority level must be one of the following levels:
Administrator
Authorized service provider
To turn off the system attention indicator, do the following
steps:
On the ASMI Welcome pane, specify your user ID and password,
and click Log In.
In the navigation area, expand System
Configuration -> Service Indicators -> System Attention Indicator.
In the right pane, click Turn off system attention
indicator. If the attempt is unsuccessful, an error message
is displayed.
Activating or deactivating an identify LED using the Advanced
System Management Interface
You can activate or deactivate an identify LED using the
Advanced System Management Interface (ASMI).
You can specify the location code of any indicator to
view or modify its current state. If you provide the wrong location
code, the advanced system manager attempts to go to the next higher
level of the location code.
The next level is the base-level
location code for that field replaceable unit (FRU). For example,
a user types the location code for the FRU located on the second I/O
slot of the third enclosure in the system. If the location code for
the second I/O slot is incorrect (the FRU does not exist at this location),
an attempt to set the indicator for the third enclosure is initiated.
This process continues until a FRU is located or no other level is
available.
To perform this operation, your authority level must
be one of the following levels:
Administrator
Authorized service provider
To change the current state of an indicator, do the following
steps:
On the ASMI Welcome pane, specify your user ID and password,
and click Log In.
In the navigation area, expand System
Configuration -> Service Indicators -> Indicators by Location code.
In the right pane, enter the location code of the FRU and
click Continue.
Select the preferred state from the list.
Click Save settings.
Appendix. Notices
This information was developed for products and services
offered in the U.S.A.
The manufacturer may not offer the products, services,
or features discussed in this document in other countries. Consult
the manufacturer's representative for information on the products
and services currently available in your area. Any reference to the
manufacturer's product, program, or service is not intended to state
or imply that only that product, program, or service may be used.
Any functionally equivalent product, program, or service that does
not infringe any intellectual property right of the manufacturer may
be used instead. However, it is the user's responsibility to evaluate
and verify the operation of any product, program, or service.
The manufacturer may have patents or pending patent
applications covering subject matter described in this document. The
furnishing of this document does not grant you any license to these
patents. You can send license inquiries, in writing, to the manufacturer.
The following paragraph does not apply to the United
Kingdom or any other country where such provisions are inconsistent
with local law: THIS INFORMATION IS PROVIDED "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer
of express or implied warranties in certain transactions, therefore,
this statement may not apply to you.
This information could include technical inaccuracies
or typographical errors. Changes are periodically made to the information
herein; these changes will be incorporated in new editions of the
publication. The manufacturer may make improvements and/or changes
in the product(s) and/or the program(s) described in this publication
at any time without notice.
Any references in this information to Web sites not
owned by the manufacturer are provided for convenience only and do
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product and use of those Web sites is at your own risk.
The manufacturer may use or distribute any of the information
you supply in any way it believes appropriate without incurring any
obligation to you.
Any performance data contained herein was determined
in a controlled environment. Therefore, the results obtained in other
operating environments may vary significantly. Some measurements may
have been made on development-level systems and there is no guarantee
that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation.
Actual results may vary. Users of this document should verify the
applicable data for their specific environment.
Information concerning products not produced by this
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This information is for planning purposes only. The
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or component failures must verify the accuracy of operations performed
and data saved or transmitted by the system at or near the time of
the outage or failure. In addition, users must establish procedures
to ensure that there is independent data verification before relying
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check the manufacturer's support websites for updated information
and fixes applicable to the system and related software.
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Electronic emission notices
Class A Notices
The following Class A statements apply to the IBM
servers that contain the POWER6 processor.
Federal Communications Commission (FCC) statement
Note:This
equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded
cables and connectors must be used in order to meet FCC emission limits. IBM is
not responsible for any radio or television interference caused by
using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
This
device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Industry Canada Compliance Statement
This
Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie
Canada
Cet appareil numérique de la classe A respecte est
conforme à la norme NMB-003 du Canada.
European Community Compliance Statement
This
product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member
States relating to electromagnetic compatibility. IBM cannot
accept responsibility for any failure to satisfy the protection requirements
resulting from a non-recommended modification of the product, including
the fitting of non-IBM option cards.
This product has been tested
and found to comply with the limits for Class A Information Technology
Equipment according to European Standard EN 55022. The limits for
Class A equipment were derived for commercial and industrial environments
to provide reasonable protection against interference with licensed
communication equipment.
European Community contact:
IBM Technical Regulations
Pascalstr. 100, Stuttgart, Germany 70569
Tele: 0049 (0)711 785 1176
Fax: 0049 (0)711 785 1283
E-mail: tjahn@de.ibm.com
Warning:This
is a Class A product. In a domestic environment, this product may
cause radio interference, in which case the user may be required to
take adequate measures.
VCCI Statement - Japan
The following is a summary of the VCCI
Japanese statement in the box above:
This is a Class A product
based on the standard of the VCCI Council. If this equipment is used
in a domestic environment, radio interference may occur, in which
case, the user may be required to take corrective actions.
Japanese Electronics and Information Technology Industries
Association (JEITA) Confirmed Harmonics Guideline (products less than
or equal to 20 A per phase)
Japanese Electronics and Information Technology Industries
Association (JEITA) Confirmed Harmonics Guideline with Modifications
(products greater than 20 A per phase)
Electromagnetic Interference (EMI) Statement - People's
Republic of China
Declaration:
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may need to perform
practical action.
The following is a summary of the EMI Taiwan statement
above.
Warning: This is a Class A product. In a domestic environment
this product may cause radio interference in which case the user will
be required to take adequate measures.
IBM Taiwan
Contact Information:
Electromagnetic Interference (EMI) Statement - Korea
Please note that this equipment has obtained EMC registration
for commercial use. In the event that it has been mistakenly sold
or purchased, please exchange it for equipment certified for home
use.
Germany Compliance Statement
Deutschsprachiger
EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen
Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen
der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften
über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten
und hält die Grenzwerte der EN 55022 Klasse A ein.
Um dieses
sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben
zu installieren und zu betreiben. Des Weiteren dürfen auch nur von
der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt
keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn
das Produkt ohne Zustimmung der IBM verändert
bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung
der IBM gesteckt/eingebaut werden.
EN 55022
Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:
"Warnung:
Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im
Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber
verlangt werden, angemessene Maßnahmen zu ergreifen und dafür aufzukommen."
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit
von Geräten
Dieses Produkt entspricht dem "Gesetz über die
elektromagnetische Verträglichkeit von Geräten (EMVG)". Dies ist die
Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.
Zulassungsbescheinigung
laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte
der Klasse A.
Dieses Gerät ist berechtigt, in Übereinstimmung
mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen.
Verantwortlich
für die Konformitätserklärung nach des EMVG ist die IBM Deutschland
GmbH, 70548 Stuttgart.
Generelle Informationen:
Das
Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse
A.
Electromagnetic Interference (EMI) Statement - Russia
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