You might need to search the service action log for an entry that
matches the time, reference code, or resource of a problem, and then activate
the indicator light for a failing part. Use the procedure in this section
to accomplish this task.
- Signed on to an i5/OS® session, with
at least service level authority.
- On the command line of the i5/OS session,
type strsst and press Enter.
Note: If you cannot
get to the System Service Tools display, use function 21 from the control
panel. Alternatively, if the system is managed by a Hardware Management Console
(HMC), use the Service Focal Point utilities to get to the Dedicated Service
Tools (DST) display.
- Type your service tools user ID and service tools password on the
System Service Tools (SST) Sign On display. Press Enter.
Remember: The service tools password is case-sensitive.
- Select Start a service tool from the System
Service Tools (SST) display. Press Enter.
- Select Hardware service manager from the
Start a Service Tool display. Press Enter.
- Select Work with service action log from
the Hardware Service Manager display. Press Enter.
- On the Select Timeframe display, change the From: Date
and Time field to a date and time prior to when the problem occurred.
- Search for an entry that matches one or more conditions of the
problem:
- Reference code
- Resource
- Date and Time
- Failing item list
- Select option 2, Display failing item information,
to display the service action log entry.
- Select option 2, Display details, to display
location information for the failing part to be replaced. The
information displayed in the date and time fields is the date and time for
the first occurrence of the specific reference code for the resource displayed
during the time range selected.
- If location information is available, select option 6,
indicator on, to turn on the failing part's indicator light.
Tip: If the failing part does not contain a physical indicator light,
a higher-level indicator light will be activated. For example, the indicator
light for the backplane or unit that contains the failing part might be lit.
In this case, use the location information to locate the actual failing part.
- Look for the enclosure indicator light to locate the enclosure
that contains the failing part.