This procedure helps to produce or retrieve a service request number (SRN) if the customer or a previous procedure did not provide one.
If your server is running AIX® or Linux®, use one of the following procedures to test the server or partition resources to help you determine where a problem might exist.
If you are servicing a server running the AIX operating system, go to MAP 0020: Problem determination procedure.
If you are servicing a server running the Linux operating system, go to the Linux problem isolation procedure.
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