Use this procedure when you cannot perform an i5/OS® IPL
at a specified time (no SRC). To correct the IPL problem, perform this procedure
until you determine the problem and can perform an IPL at a specified time.
DANGER
An electrical outlet that is not correctly wired
could place hazardous voltage on the metal parts of the system or the devices
that attach to the system. It is the responsibility of the customer to ensure
that the outlet is correctly wired and grounded to prevent an electrical shock.
(D004)
- Verify the following:
- The power cable is plugged into the power outlet.
- That power is available at the customer's power outlet.
- Power on the system in normal mode. See Powering on and powering off.
Does the
IPL complete successfully?
- Have all the units in the system become powered on that you expected
to become powered on?
- Yes: Continue with the next step.
- No: Go to Start of call procedure and
find the symptom that matches the problem. This ends the procedure.
- Verify the requested system IPL date and
time by doing the following:
- On the command line, enter the Display System Value command:
DSPSYSVAL QIPLDATTIM
Observe the system value
parameters.
Note: The system value parameters are the date and time the system
operator requested a timed IPL.
Figure 1. Display for
QIPLDATTIM+------------------------------------------------------------------------------+
|Display System Value |
|System: S0000000 |
|System value . . . . . . . . . : QIPLDATTIM |
| |
|Description . . . . . . . . . : Date and time to automatically IPL |
| |
| |
|IPL date . . . . . . . . . : MM/DD/YY |
|IPL time . . . . . . . . . : HH:MM:SS |
+------------------------------------------------------------------------------+
- Verify the system date. On the command line, enter the Display
System Value command:
DSPSYSVAL QDATE
Check
the system values for the date.
Figure 2. Display for QDATE+------------------------------------------------------------------------------+
|Display System Value |
|System: S0000000 |
|System value . . . . . . . . . : QDATE |
| |
|Description . . . . . . . . . : System date |
| |
|Date . . . . . . . . . : MM/DD/YY |
+------------------------------------------------------------------------------+
Does the operating system have the correct date?
- Yes: Continue with this step.
- No: Set the correct date by doing the following:
- On the command line, enter the Change System Value command (CHGSYSVAL
QDATE VALUE('mmddyy')).
- Set the date by entering
- Press Enter.
- Verify the system time. On the command line, enter the Display
System Value command: DSPSYSVAL QTIME
Check
the system values for the time.
Figure 3. Display for QTIME+------------------------------------------------------------------------------+
|Display System Value |
|System: S0000000 |
|System value . . . . . . . . . : QTIME |
| |
|Description . . . . . . . . . : Time of day |
| |
|Time . . . . . . . . . : HH:MM:SS |
+------------------------------------------------------------------------------+
Does the operating system have the correct time?
- Yes: Continue with this step.
- No: Set the correct time by doing the following:
- On the command line, enter the Change System Value command (CHGSYSVAL
QTIME VALUE('hhmmss')).
- Set the time by entering
- hh=24 hour time clock
- mm=minutes
- ss=seconds
- Press Enter and continue with the next step.
- Verify that the system can perform an IPL
at a specified time by doing the following:
- Set the IPL time to 5 minutes past the present
time by entering the Change System Value command (CHGSYSVAL SYSVAL(QIPLDATTIM)
VALUE('mmddyy hhmmss')) on the command line.
- mm = month to power on
- dd = day to power on
- yy = year to power on
- hh = hour to power on
- mm = minute to power on
- ss = second to power on
- Power off the system by entering the Power Down System Immediate
command (PWRDWNSYS *IMMED) on the command line.
- Wait 5 minutes.
Does the IPL start at the time
you specified?
- No: Continue with the next step.
- Yes: This ends the procedure.
- Power on the system in normal mode. See Powering on and powering off.
Does the
IPL complete successfully?
- Find an entry in the Service Action Log that matches the time,
SRC, and/or resource that compares to the reported problem.
- On the command line, enter the Start System Service Tools command:
STRSST
- On the Start Service Tools Sign On display, type in a user ID
with service authority and password.
- Select .
- On the Select Timeframe display, change the From: Date and Time
to a date and time prior to when the customer reported having the problem.
- Find an entry that matches one or more conditions of the problem:
- SRC
- Resource
- Time
- FRU list (choose Display the failing item information to
display the FRU list).
Notes: - All entries in the service action log represent problems that require
a service action. It may be necessary to handle any problem in the log even
if it does not match the original problem symptom.
- The information displayed in the date and time fields are the time and
date for the first occurrence of the specific system reference code (SRC)
for the resource displayed during the time range selected.
Did you find an entry in the Service Action Log?
- No: Continue with the next step.
- Yes: Go to step 9.
- Exchange the following parts one at a time. See Removing and replacing
parts. After exchanging each part, return to step 5 to
verify that the system can perform an IPL at a specified time.
Note: If you
exchange the control panel or the system backplane, you must set the correct
date and time by performing step
4.
- System unit backplane (see symbolic FRU SYSBKPL).
- System control panel
- System control panel cable
Did the IPL complete successfully after you exchanged all of the parts
listed above?
- No: Contact your next level of support. This
ends the procedure.
- Yes: Continue with the next step.
- Was the entry isolated (is there a Y in the
Isolated column)?
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