The failing component is one of the memory controllers.
Use the following table to determine what FRU to replace and how to replace it.

| System model | Name of symbolic FRU to locate | FRU name (replace in order, one at a time) | Link to locations information |
|---|---|---|---|
| 505 | MEMCTLR | System backplane | Locations — model 505 |
| 510 and OpenPower® 710 | MEMCTLR | System backplane | Locations — model 510 and OpenPower 710 |
| 520 | MEMCTLR | System backplane | Locations — Model 520 |
| 550 and OpenPower 720 | MEMCTLR | Processor card 1Processor card 2 | Locations — OpenPower 720 and Model 550 |
| 570 | MEMCTLR | For each unit, starting with the primary unit and then the secondary units:Processor card 1Processor card 2 | Locations — Model 570 |
| 575 | MEMCTLR | Processor backplane | Locations — model 575 |
| 590 and 595 | MEMCTLR | For each node starting with node 0:MCM 0MCM 1 | Locations — model 590 and 595 |
This ends the procedure.