Learn about the Service Focal Point application, which is used by service representatives to help diagnose and repair problems on logically partitioned systems.
Service representatives use the Service Focal Point as the starting point for all hardware service issues on logically partitioned systems. The Service Focal Point gathers various hardware system-management issues at one control point, allowing service representatives to use it to determine an appropriate hardware service strategy.
Traditional service strategies become more complicated in a logically partitioned environment. Each logical partition runs on its own, unaware that other logical partitions exist on the same system. If a shared resource such as a power supply has an error, the same error might be reported by each partition using the shared resource. The Service Focal Point application enables service representatives to avoid long lists of repetitive error information by recognizing that these errors repeat, and by filtering them into one serviceable event.